About the job
Role Overview
NICE Ltd. is looking for a Professional Services Engineer to join the team in Hoboken, NJ. This position focuses on installing, deploying, upgrading, and maintaining NICE products and platforms at client sites.
What You Will Do
- Install and deploy NICE solutions for clients on-site
- Upgrade systems and apply hotfixes as needed
- Participate in commissioning, testing, and certification of platforms
- Troubleshoot and resolve technical issues during and after installation
- Work closely with customers, system engineers, and internal teams to ensure smooth integration and high system performance
Collaboration and Impact
This role requires frequent interaction with clients and technical teams to deliver reliable, high-performing solutions. The Professional Services Engineer helps ensure system availability and supports clients in reaching their goals with NICE technology.
