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Professional Virtual Assistant for Luxury Operations

assist-worldPhilippines
On-site Full-time

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Experience Level

Experience

Qualifications

• Proven experience as a Virtual Assistant or in a similar administrative role.• Exceptional organizational skills and attention to detail.• Strong communication skills, both written and verbal.• Ability to manage multiple tasks and work effectively in a fast-paced setting.• Proficiency in Microsoft Office Suite and familiarity with social media platforms.• Knowledge of jewelry and luxury retail is a plus.

About the job

We are on the lookout for a highly organized and detail-oriented Virtual Assistant to enhance our daily operations and elevate client interactions. This position is perfect for individuals who excel in a dynamic luxury environment and appreciate the significance of discretion, exceptional organization, and polished communication.

Role Overview
As a Virtual Assistant, you will provide essential administrative and client-facing support to our Head Designer and leadership team, facilitating effective communication, appointment management, and timely follow-ups.

Key Responsibilities
Client Communication
• Respond promptly and professionally to all incoming emails.
• Create and dispatch client quotes for custom designs and special requests.
• Follow up with clients regarding custom pieces, approvals, and timelines.
• Keep clients updated on jewelry repairs and order statuses.
• Uphold a sophisticated brand tone in all communications.

Calendar & Appointment Coordination
• Manage the Head Designer's calendar effectively.
• Schedule custom consultations, both in-store and virtual.
• Confirm appointments and send timely reminders to clients.
• Organize all consultation notes and files systematically.

Quoting & Administrative Support
• Assist in the compilation and organization of custom design quotes.
• Track outstanding quotes and follow up as needed.
• Maintain comprehensive client records and documentation.
• Support workflow organization between sales and production teams.

Social Media & Brand Support
• Assist with scheduling and posting on social media platforms.
• Collaborate on drafting captions and generating content ideas.

About assist-world

At assist-world, we pride ourselves on providing top-tier support in a luxurious setting. Our team is dedicated to excellence, and we are committed to creating a seamless experience for our clients. Join us and become part of a dynamic environment where professionalism meets creativity.

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