Program Director at ServiceNow | Munich

ServiceNowMunich

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in program management and leadership roles. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage multiple projects simultaneously. Experience in customer outcomes or related fields is preferred.

About the job

ServiceNow seeks a Program Director in Munich to lead program initiatives within the Customer Outcomes department. This leadership role manages projects from initial planning through final execution, always aiming to achieve strong results for clients.

What you will do

Direct program initiatives within the Customer Outcomes group
Guide projects to successful completion
Focus on improving customer satisfaction during each phase of project delivery
Work closely with teams from other departments to ensure strategies remain aligned
Ensure projects meet or surpass client expectations

Location

This position is based in Munich.

About ServiceNow

ServiceNow is a leading digital workflow company that empowers organizations to work smarter and deliver better experiences for their customers. Our innovative platform enables businesses to automate processes, increase productivity, and transform their operations.

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