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Program Manager - Vehicle Recovery Standards, Processes, & Quality

Waymo LLCSan Francisco, CA, USA; Los Angeles, CA, USA; Phoenix, AZ, USA New
On-site Full-time $159K/yr - $196K/yr

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Experience Level

Manager

Qualifications

Key Responsibilities:Global-to-Local Coordination: Collaborate with central teams to track operational metrics for safe vehicle recovery operations; lead daily sync meetings between engineering and local operations to align international infrastructure with vehicle deployment timelines. Operational Preparedness: Oversee the integration of depot logistics and 'Day 1' playbooks to ensure all cross-functional teams are equipped for the commercial launch. Swift Bottleneck Management: Serve as the primary escalation contact for internal teams and regulatory bodies to navigate challenges and maintain launch schedules. Strategic Relationship Building: Foster and maintain partnerships with transit authorities and emergency services to ensure secure and effective communication and incident management.

About the job

Waymo, a pioneering name in autonomous driving technology, strives to become the world’s most trusted driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver, The World’s Most Experienced Driver™, which enhances mobility access and aims to save thousands of lives lost to traffic incidents. The Waymo Driver underpins Waymo’s fully autonomous ride-hailing service and can be integrated into various vehicle platforms and applications. With over ten million rider-only trips completed and experience accumulated from autonomously driving over 100 million miles on public roads and tens of billions in simulations across more than 15 U. S. states, Waymo is leading the charge in safe and efficient transportation.

Role Overview:

The Program Manager for Vehicle Recovery, Safety & Logistics is a vital leadership position tasked with overseeing the safe and efficient management of vehicle recovery operations, market safety monitoring, and operational logistics within Waymo's service areas. As Waymo expands its Owned & Operated (O&O) and Partner markets, this role guarantees that recovery protocols, safety measures, and vehicle logistics are consistently applied to ensure fleet readiness, uphold operational integrity, and reinforce Waymo’s commitment to safety. Working within Market Operations, this leader acts as the safety advocate for the market, ensuring that vehicle recovery tasks, incident response coordination, and logistics are executed with precision and align with Waymo’s Safety Management System (SMS) and regulatory standards. Additionally, this position is crucial for coordinating between partners, vendors, depot teams, and centralized operations to swiftly resolve incidents, optimize vehicle movements, and minimize operational disruptions. The successful candidate will demonstrate robust operational judgment, leadership in safety, and the ability to coordinate in real-time, maintaining high service reliability amidst the complexities of autonomous fleet operations.

About Waymo LLC

Waymo is revolutionizing the way we think about transportation. With its commitment to safety and innovation, Waymo's autonomous driving technology is designed to transform mobility, making it safer and more accessible for everyone.

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