About the job
Join Prime System Solutions as a Project Engineer, where you will play a pivotal role in delivering diverse IT projects for our valued clients using our Managed Services. This fully remote position allows you to leverage your expertise in Microsoft Server, M365 products, and Azure cloud services to ensure client satisfaction with every solution we provide.
Key Responsibilities:
- Support the execution of IT projects, including hardware and software implementations, network upgrades, and system migrations.
- Stage various technology types such as desktops, laptops, POS systems, server hardware, and networking equipment including wireless setups, switches, and firewalls.
- Install hardware on-site at customer locations.
- Implement software solutions including hypervisor technologies and operating systems.
- Migrate and provide support for client-specific applications.
- Collaborate with Project Managers to outline tasks and timelines for project completion.
- Communicate project updates and set expectations for clients.
- Deliver technical support during project implementations.
- Accurately log time entries in Prime's ticketing system.
- Create and maintain project documentation, including technical specifications and support materials.
- Work closely with internal teams, including senior engineers, sales, and support, to ensure smooth project execution.
- Take on additional responsibilities as assigned to contribute to the organization’s success.
