Project Manager, Conversions - Portfolio Management & Conversions

Why Join Moonshot AI?Envision a future where websites automatically optimize themselves to enhance sales, boost conversions, and accelerate growth.At Moonshot AI, that vision is becoming a reality as we integrate generative AI, extensive data pipelines, and innovative experimentation into a self-evolving online ecosystem.As a well-funded, early-stage startup…

Why Join Moonshot AI?Picture a future where websites evolve autonomously to enhance sales, boost conversions, and accelerate growth. Moonshot AI is at the forefront of this transformation, combining generative AI, extensive data pipelines, and experimentation to create a self-optimizing web experience.As a well-capitalized, early-stage startup, we are driven by a grand vision. Joining us means you will play a pivotal role in shaping both the technical and cultural foundation of our company. If you seek the independence of a founder accompanied by the support of leading investors, this opportunity is for you.Your RoleWe are on the lookout for a customer-focused, data-oriented Senior CRO Strategist with 4–6 years of experience to spearhead conversion rate optimization strategies for a diverse array of direct-to-consumer (DTC) e-commerce clients. This role is customer-centric and agency-styled, where you will manage multiple accounts and take ownership of both the strategic design and execution of impactful experimentation programs, with a strong focus on A/B testing, while also serving as a trusted advisor.You will simplify complex data into persuasive narratives, create client-ready presentations, and effectively communicate insights to stakeholders at all levels.Your ResponsibilitiesLead CRO strategy and execution for various DTC e-commerce accounts, encompassing audits, roadmaps, A/B testing, and comprehensive reporting.Design and execute experimentation programs, including A/B and multivariate testing, while analyzing user behavior to uncover optimization opportunities.Establish KPIs and develop testing roadmaps for advertising (campaigns, landing pages) and website elements (UX, checkout, conversion flows).Manage end-to-end client relationships, acting as the primary strategic partner, providing expert advice on CRO methodologies, and clearly communicating results to stakeholders.Build and sustain a robust testing pipeline that consistently addresses the needs of clients and their customers.Extract, analyze, and synthesize performance data to produce actionable insights.Create and deliver presentations, reports, and decks that translate data into actionable business recommendations for various audiences (marketing, product, executive teams).Collaborate across functions with internal teams (media, creative, analytics) to ensure a cohesive strategy and execution.What You'll BringProven experience in conversion rate optimization strategies.Strong analytical skills and the ability to interpret data effectively.Excellent communication and presentation skills.Ability to work collaboratively in a fast-paced team environment.

Join the City of New York as an Associate Engineer in Building Optimization, where you will play a crucial role in enhancing the efficiency of various municipal buildings. This position offers an exciting opportunity to apply engineering principles and contribute to sustainable practices within the city.

Join the City of New York as an Associate Engineer in Building Optimization, where you will play a crucial role in enhancing the energy efficiency and performance of municipal buildings. This position offers a unique opportunity to work on innovative projects that impact New York City's sustainability goals.

About ForaFora is a revolutionary travel agency dedicated to empowering passionate individuals to create successful advisory businesses. By modernizing the $100 billion travel agency sector, we harness advanced technology, insightful data, and a supportive community to provide entrepreneurs with the tools they need to thrive on our platform. Our comprehensive business-in-a-box solution equips travel entrepreneurs with cutting-edge resources, personalized training, and access to a dynamic community and exclusive industry partnerships. Central to our mission is the commitment to helping the next generation of travel entrepreneurs transform their love of travel into rewarding careers, whether part-time or full-time. We firmly believe that everyone, from seasoned experts to novice advisors, can build a venture that is both lucrative and personally meaningful.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees located in the heart of New York City. In 2025, we successfully raised $60 million in Series B and C funding, led by Thrive Capital and Insight Partners, with participation from previous investors such as Forerunner and Heartcore Capital. Our achievements have earned us recognition as a LinkedIn Top Startup for 2024 and accolades from Fast Company as one of the Most Innovative Companies in 2023 and 2025, along with Built In's Best Places to Work award for 2025.We are committed to constructing the first truly integrated platform for all travel needs, merging the best of human expertise with innovative technology to redefine how people plan and book their travels.About The RoleFora is in search of a dedicated Conversational AI Operations Specialist to manage, enhance, and optimize Sidekick, our AI-supported advisory chatbot. Join our Conversational AI team and play a pivotal role in scaling Sidekick to provide outstanding instant support experiences for our advisors. In this role, you will design and implement systems for quality assurance, testing infrastructure, content operations, and feedback mechanisms.You will report directly to the Conversational AI Data Scientist and collaborate closely on conversational design, automation, and prioritization. This position involves working cross-functionally with various teams at Fora, including Support, the Booking Platform, Tour Operations, Product, and Engineering, to ensure that Sidekick delivers accurate, clear, and empathetic guidance at scale. This is a highly execution-oriented role with significant ownership and impact.

Join Us at Forerunner! At Forerunner, we recognize that climate adaptation is a critical necessity, not a luxury. We are dedicated to providing communities with robust software solutions that enable them to plan effectively for the challenges posed by climate change. This complex issue affects how municipalities strategize, manage resources, and communicate with citizens and governmental bodies. Our mission is to empower local communities by offering scalable access to vital flood risk data, enhancing their planning and response capabilities. About the Role As a Deployment Strategist, you will be responsible for overseeing the complete deployment journey for our clients—from initial discovery through to successful launch. Your role will integrate strategic insight, project management, and operational execution, working closely with customers, internal teams, and technical experts to ensure a high-quality, repeatable deployment process that drives impactful outcomes. Your Responsibilities Customer Discovery & Planning Facilitate structured workshops with clients to identify business goals, operational challenges, and success indicators. Convert insights from these workshops into a comprehensive deployment plan and set of actionable deliverables. Establish project scope, key milestones, dependencies, and governance structures. Project Leadership Act as the primary contact for clients throughout the deployment process. Coordinate with cross-functional teams, including Implementation Specialists, Forward Deployed Engineers, and Customer Success Managers, to maintain alignment and progress. Anticipate potential risks, manage dependencies, and escalate issues as needed. Provide regular updates on project status to both clients and internal leadership. Solution Design & Oversight Collaborate with Implementation Specialists to ensure that system configurations are aligned with client business objectives. Work alongside Forward Deployed Engineers to define the scope of integrations and customizations. Ensure that all deployment outputs are aligned with established business requirements and success metrics. Customer Enablement & Handoff Lead user acceptance testing (UAT) and facilitate a smooth transition to the client's operational team.

The City of New York seeks a Creative Strategist to join its team in New York City. This position centers on designing and executing creative strategies that support public outreach and engagement throughout the city. Key responsibilities Create and carry out innovative approaches for citywide outreach and engagement campaigns. Collaborate with various city departments to design campaigns that appeal to a wide range of audiences. Shape messaging to be clear, effective, and responsive to the needs of New York City’s diverse communities. Role focus This role emphasizes both strategy and hands-on campaign development, with a strong focus on connecting with residents across all boroughs. The Creative Strategist will play a key part in ensuring city initiatives reach and resonate with New Yorkers from many backgrounds.

About SequenceAt Sequence, our mission is to redefine and operate the companies that will shape the future of the American service economy by integrating advanced AI technologies. We believe that the true power of AI lies not just in improved models, but in fundamentally changing how businesses interact with their customers. Our goal is to enable faster decisions, offer personalized services at scale, and achieve better outcomes for the communities we serve. This is the defining opportunity of our generation.The conventional approaches to business transformation often fall short. SaaS solutions expect companies to adapt to their products, while consultants engage in limited-time projects without truly understanding the core operations of a business. At Sequence, we bridge that gap. We are a permanent holding company, investing in outstanding businesses and the talented individuals who lead them. Our strategy involves taking meaningful stakes, integrating our technology and engineering teams, and collaborating closely with management to transform operations from within — not as a vendor, but as genuine partners.We have successfully raised $75 million, with our seed round led by Conviction and 8VC, followed by a Series A round led by Lux Capital, with contributions from Definition Capital, Chris Re (Factory), and other esteemed institutional partners.About the RoleAs a Deployment Strategist, you will immerse yourself in the operations of the businesses we acquire, acting with the mindset of a founder. Your role will involve understanding business mechanics, identifying key change opportunities, and designing systems, workflows, and AI tools that will revolutionize company operations. This is a hands-on, high-ownership position with a clear mandate: build better companies using applied AI. As Sequence continues to expand, your influence will extend to shaping operational standards across entire sectors utilizing our technology platform, aiming to challenge the status quo and innovate operational models for various industries.

About GlimpseAt Glimpse, we empower top consumer brands to optimize their retail cash flow through innovative AI solutions. Our automated finance workflows streamline essential processes such as revenue recovery, accounting reconciliation, and trade spend management. We proudly collaborate with over 200 leading brands in food, beverage, health, and beauty, including notable names like IQ Bar, Sauz, and Bero.About the RoleWe are on the lookout for a pioneering Deployment Strategist to guide our most intricate enterprise clients through the entire process of problem discovery, solution scoping, successful deployment, and delivering measurable value.In this role, you will gain deep insights into consumer packaged goods (CPG) and retail systems specific to our enterprise customers, converting complex real-world workflows into precise technical requirements. You will collaborate with our engineering team to implement Glimpse’s AI solutions, ensuring seamless alignment between external and internal teams.The ideal candidate will possess a unique blend of technical expertise, customer-centric empathy, systems-oriented thinking, and strong project management skills.ResponsibilitiesLead discovery sessions with enterprise clients to identify pain points, existing workflows, limitations, and criteria for success.Transform ambiguous problems into clear requirements, milestones, and documentation for cross-functional teams encompassing customer, product, and engineering.Collaborate on solution design with clients and our engineering teams (including workflows, integrations, configurations, and edge cases).Ensure alignment among stakeholders on project scope (including what is included, timelines, resources, risks, and dependencies).Oversee cross-functional implementation: synchronize efforts from engineering, product, operations, and customer teams to achieve desired outcomes.Manage production deployment: including configuration, testing, rollout planning, and post-launch refinements.Communicate impact and results to both operational users and executive sponsors through progress updates, impact reports, and next-step suggestions.Work closely with Sales and Product teams to share customer insights, shape the product roadmap, and enhance our deployment playbook.Desired QualificationsEssential Skills:Minimum of 3 years of experience in customer discovery within ambiguous environments (such as founders, early-stage product managers, or deployment strategists).

About Hebbia Hebbia is an innovative AI platform designed specifically for investors and bankers, aimed at generating alpha and enhancing investment performance. Founded in 2020 by George Sivulka and supported by notable investors such as Peter Thiel and Andreessen Horowitz, Hebbia empowers investment strategies for industry leaders including BlackRock, KKR, Carlyle, Centerview, and a significant portion of the globe's largest asset managers. Our premier product, Matrix, is renowned for delivering unparalleled accuracy, speed, and transparency in AI-driven analysis, trusted to manage over $30 trillion in assets worldwide. We provide intelligence that gives finance professionals a distinct competitive edge, unveiling insights beyond human capability, revealing hidden opportunities, and expediting decision-making with unmatched speed and confidence. Our objective is not merely to streamline workflows but to revolutionize capital deployment, risk management, and value creation across diverse markets. Hebbia is more than just a tool; it represents the competitive advantage that drives performance, alpha, and market leadership. About the AI Strategy Team Our AI Strategists are domain experts and skilled problem-solvers who integrate product, commercial strategy, and customer impact. They possess a deep understanding of the manual challenges faced by our users and the myriad ways Hebbia adds value. Their focus is on embedding and expanding Hebbia's use cases within client environments to optimize ROI and redefine work processes. As we continue our rapid growth, our AI Strategists function at the crossroads of go-to-market strategy, product development, and post-sales engagement. They are instrumental in shaping commercial strategies and broadening our presence within the global financial industry, owning deployment and early adoption, leading strategic growth initiatives post-sale, and collaborating cross-functionally to inform product roadmaps, sales strategies, and executive account management. About the Role This position transcends a standard post-sales role; you will spearhead the strategic deployment and measurable value creation of Hebbia's platform across premier global financial institutions, influencing how AI reshapes the enterprise. Our AI Strategists are characterized by their curiosity and critical thinking...

Lead Growth Strategist Customer Experience · New York City Full-time NYC-based $145,000–170,000 Hello! I'm Lisa, the leader of the Customer Experience team at Mutiny. Our team is responsible for the most critical metrics in our business: time to value, customer retention, and the growth of our customer base. Above all, we are deeply passionate about our customers. We strive to ensure that every interaction leaves our clients feeling empowered and knowledgeable about our products, making their experience with Mutiny truly unique compared to other vendor relationships. As the core of the Customer Experience team, we are both creators and custodians of our culture. We set the standard for what it means to work in Customer Experience at Mutiny, crafting the foundational DNA that will be passed down to future team members. I am looking to hire our first Lead Growth Strategist—a role that merges senior-level customer ownership with the operational prowess of someone prepared to build and lead a team. Our clients are among the fastest-growing B2B companies globally, including notable names like Snowflake, Figma, and GitLab, among others. They are ambitious, quick-moving, and require a partner who drives them to excel rather than just maintaining status quo. If you have the expertise, are ready to take the lead, and wish to shape the future of world-class customer success at a growing company, I would love to meet you. Your Responsibilities You will manage Mutiny's portfolio of accounts, particularly those not on a self-serve plan, and lead our technical solutions function. You will oversee the entire post-sales journey: onboarding, adoption, retention, and expansion, ensuring our most intricate clients receive hands-on support that significantly impacts their success. You will also identify successful strategies across various accounts and translate them into scalable resources for the entire team—creating playbooks, frameworks, and processes that maintain high-quality standards for our customers. Your goal will be to leave everything in a better state than you found it. As our team expands, you will have the chance to hire and mentor Growth Strategists under your leadership. This journey begins now. Who Should Apply You think systemically, not just about individual accounts. You recognize patterns across customers and have developed frameworks—playbooks or processes—rather than addressing the same issue multiple times. You’ve built trust with...

Normal Computing develops core software and hardware for the semiconductor sector and AI infrastructure, supporting technology advancement across several global hubs including New York, San Francisco, Copenhagen, Seoul, and London. The team’s products help power the systems that underpin modern industry. Location and Level This Deployment Strategist role is based in New York City. Other possible locations include Seoul, London, and San Francisco. The position is open to candidates at levels L4 to L5. Role overview The Deployment Strategist leads the rollout of Normal EDA, an AI-driven platform for silicon engineering, at major semiconductor companies. This role works onsite with customers, collaborating closely with engineering teams and acting as a bridge between clients, field engineers, and Normal Computing’s product and business groups. The strategist ensures clear communication and alignment throughout each deployment. Normal EDA combines large language models and formal logic to interpret design intent, generating and refining engineering artifacts as teams use and provide feedback. Success in this position is measured by the effectiveness of production deployments, ongoing customer value, improved verification workflows, user engagement, and strong stakeholder communication. What you will do Manage deployments from initial planning through production integration and ongoing support. Serve as the primary operational contact, ensuring product outcomes and positive customer impact. Collaborate with leadership and engineering to adapt to evolving customer needs. Work onsite to understand customer workflows. Collect information from conversations, product data, and stakeholder feedback to clarify deployment requirements and identify key issues. Act as the central communication point for each engagement. Transform unstructured meetings into clear summaries with assigned responsibilities and timelines. Track commitments and provide regular updates to keep all parties informed. Present results and proposals to diverse audiences, including integrated circuit engineers and executives. Lead customer enablement and training sessions to help teams fully utilize Normal’s solutions.

Position Title: ABS Commercial / Esoteric – Associate / Associate Director Entity: Kroll Bond Rating Agency, LLC Employment Type: Full-time Location: New York, NY or Chicago, Illinois, United States Summary/Overview: Kroll Bond Rating Agency (KBRA) is in search of a talented credit analyst to join our dynamic Commercial Asset-Backed Securities (ABS) team. This position offers opportunities in our New York City or Chicago offices. We prefer candidates with a background in commercial ABS asset classes, such as data centers, communications infrastructure, equipment, or aviation. However, this experience is not mandatory. The ideal candidate will demonstrate adaptability and possess strong critical thinking abilities. As an Associate or Associate Director within the ABS group, you will play a crucial role on the transaction rating team, engaging comprehensively in the rating process from collateral analysis through to report publication. About the Job: Conduct and assist in transaction analysis, including originator/servicer evaluations, collateral performance assessments, bond structure modeling and analysis, as well as a review of legal structures and documentation. Contribute to the preparation of credit memoranda and present transactions to rating committees. Draft and contribute to individual transaction reports for publication. Act as a secondary contact for investors, clients, or structuring banks, under the guidance of senior team members. Assist in publishing market commentaries related to relevant events or research. Engage in ongoing surveillance of rated transactions and amend ratings as necessary. Participate in seller/servicer due diligence, investor discussions, or industry events, which may involve travel. You will be successful in this role if you have: A Bachelor’s degree in a relevant field of study is required. For Associate level: A minimum of three (3) years of demonstrated experience in credit analysis within the ABS sector at a rating agency, buy-side investor, credit research, or similar environment. For Associate Director level: A minimum of five (5) years of demonstrated experience in credit analysis within the ABS sector at a rating agency, buy-side investor, credit research, or a similar setting.

Tabs is revolutionizing the finance and accounting landscape with its cutting-edge AI-native revenue platform. Designed for modern finance teams, Tabs automates the entire contract-to-cash lifecycle, from billing and collections to revenue recognition and reporting, empowering teams to eliminate manual processes and enhance cash flow efficiency.Esteemed growth companies, such as Cursor and Statsig, trust Tabs to streamline their invoicing directly from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully secured over $91 million in funding from prominent investors including Lightspeed Venture Partners, General Catalyst, and Primary. Headquartered in New York, our team boasts extensive expertise in finance and artificial intelligence.About the RoleWe are seeking a knowledgeable Deployment Strategist to facilitate implementation and onboarding processes for our valued clients until they achieve full go-live status. As an integral member of Tabs' Implementation Team, you will play a pivotal role in establishing and expanding the department.In this position, you will act as a subject-matter expert in accounting systems, ensuring smooth implementations. You will effectively convey intricate accounting concepts and the functionality of Tabs' platform to controllers, AR leaders, and finance teams, guaranteeing that customers comprehend and adopt the platform efficiently. Additionally, you will mentor the internal team on accounting best practices, offer change management strategies, and collaborate with Product, Engineering, and Operations teams to drive successful project outcomes.This role is essential for customer success, as effective implementation lays the groundwork for long-term utilization of Tabs. You will engage cross-functionally with Go-To-Market (GTM), Customer Success, and Operations, while closely partnering with Product and Engineering to influence the product roadmap based on customer feedback.

Comity develops financial frameworks aimed at supporting the next generation of energy systems. The team’s mission centers on improving reliability, transparency, and efficiency in energy, with a long-term vision for fully renewable and autonomous systems. Statistical learning and convex optimization form the backbone of their technical approach. The company’s leadership includes Stanford alumni and professionals with expertise in complex systems, machine learning, and structured finance, drawing on experience from organizations such as Apple, Bluevine, Affirm, Square, and Google. Comity is backed by investors including Maverick Ventures and Caffeinated Capital. Offices are located in Chicago, New York City, and San Francisco. Role overview This Quantitative Researcher position centers on portfolio optimization for Comity’s power trading strategies. The role is based in New York. Early team members have a direct hand in shaping portfolio design, research priorities, technology choices, and company culture. What you will do Create information systems to monitor and guide multi-strategy, market-specific autonomous trading systems. Establish acceptance criteria for new trading strategies. Partner with risk management to conduct risk assessments and quantitative risk modeling. Collaborate with software engineers, quantitative researchers, and finance teams to bring new assets to market and reach business objectives. Requirements Experience managing P&L as a quantitative portfolio manager. Strong foundation in applied mathematics, probability, statistics, and numerical algorithms. Knowledge of optimization techniques used in finance. Proficiency in programming, particularly Python. Graduate degree in mathematics, statistics, machine learning, computer science, physics, or a related quantitative discipline. Strong communication and collaboration skills.

Growth Strategist Customer Experience · New York City Full-time NYC-based $130,000–150,000 Hello! I’m Lisa, and I head the Customer Experience team at Mutiny. Our team is responsible for driving the key metrics that define our success: time to value, customer retention, and the expansion of our customer base. Above all, we are deeply committed to our customers. We strive to ensure that every interaction leaves our customers feeling empowered, knowledgeable, and confident in their partnership with us. We want them to know that working with Mutiny is a unique experience unlike any vendor relationship they've had before. As the core Customer Experience team, we are not only responsible for creating but also sustaining the culture of excellence in CX at Mutiny. We set the standard for what it means to excel in this field and build the foundational values for future team members. We are looking for a Growth Strategist—essentially our version of a Customer Success Manager—to engage directly with our customers and maximize their success with Mutiny. This role will straddle the line between customer success and marketing strategy, requiring you to be a trusted advisor, innovative problem solver, and product expert all rolled into one. If you are passionate about driving growth, revel in seeing customers succeed, and are eager to contribute to building something special from the ground up, I would love to connect with you. Your Responsibilities You will own a portfolio of managed accounts—those customers who are not on a self-service plan—guiding them from onboarding through renewal and expansion. This entails teaching customers how to leverage Mutiny’s AI-driven platform to create impactful marketing and sales assets while ensuring they feel supported throughout their journey. Additionally, you will gather insights from individual customer interactions to enhance the entire team's knowledge base. If you discover improved onboarding methods, more effective ways to conduct Executive Business Reviews (EBRs), or innovative strategies that yield results, you will document and share those findings with the team. Your goal will be to leave every process better than you found it. Who Should Apply You are genuinely passionate about customer success. Achieving significant milestones for your customers is what motivates you to excel. Their goals are your goals. You thrive on being the expert. You dive deep into understanding how our product works, how our customers' businesses operate, and how to bridge the two effectively. You create “aha” moments by customizing your advice to meet each customer’s unique needs. You establish trust quickly. Customers feel like you are genuinely invested in their success, and they rely on your insights and guidance.

About BasisAt Basis, we empower accountants with a dedicated team of AI agents to tackle real-world workflows effectively.Having achieved product-market fit, we are currently experiencing overwhelming demand and have successfully raised $34 million to scale our operations rapidly to meet this demand.Founded in the vibrant heart of New York City, you can learn more about Basis here.About the RoleIn the past twenty years, the landscape of software deployment has transformed significantly, evolving from on-premises solutions to SaaS and custom platforms. Each of these transitions has introduced new deployment roles such as implementation managers, solution engineers, and forward-deployed engineers.We are now entering a new era—one characterized not by the mere implementation of software but by the deployment of intelligence.As a member of our Deployed Intelligence team, you will spearhead our initiative into this new frontier of accounting. This is a highly customer-oriented position where you will represent Basis to your accounts, overseeing post-sale success from initiation through adoption and further expansion. You will lead client engagements, conduct workshops and training sessions, and convert business objectives into intelligent agent workflows that revolutionize accounting practices.As the primary liaison with our clients, you will also provide continuous feedback to our Engineering team regarding product enhancements, directly influencing the future direction of our platform. The ideal candidate will possess the following qualifications:4+ years of experience in a fast-paced Enterprise SaaS or fintech startup, or a company that implements complex SaaS solutions, with hands-on experience in customer onboarding, implementation, and training.Proven track record of managing enterprise relationships, preferably with large accounting firms.Experience in accounting and/or a CPA certification is advantageous, though not mandatory.Learn more about Deployed Intelligence at Basis here. Location: NYC, Flatiron office. We are an in-person team.

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a perfect synergy between human agents and artificial intelligence. As the only integrated platform capable of scaling this collaboration, we empower companies like Canva, Etsy, and Robinhood to unify their entire support operations—combining in-house agents, BPOs, and AI—into a single cohesive system. Our AI Agents handle cases from start to finish, while our AI Copilot offers crucial assistance to agents and AI-driven workforce management optimizes both human and AI resources. With backing from $70 million from NEA, Emergence Capital, and Stripe, we are committed to creating a platform that truly enhances human-AI teamwork.The RoleWe are seeking a dedicated Enterprise Deployment Strategist to spearhead the technical deployment process and cultivate customer relationships during the onboarding phase for our mid-market and enterprise clients. As a vital member of our Solutions Team, you will play a key role in shaping our deployment methodologies as we grow. From managing customer projects to executing technical setups, your efforts will drive revenue conversion, retention, and overall customer satisfaction. Your engagements with customers will provide valuable insights that will help us define deployment best practices, enhance our product offerings, and refine our operational processes as we scale.ResponsibilitiesBuild and maintain strong customer relationships while guiding technical deployment projects across various customer segments, focusing on mid-market and enterprise.Explore and document the functionality of our product across all areas, including our web application and API, to enhance your product knowledge and assist both customers and internal teams.Develop and refine best practices for deployment based on your comprehensive product expertise.Enhance internal processes and improve the overall customer experience during the deployment phase.Collaborate cross-functionally with Sales, Customer Success, Product, and Engineering teams to ensure successful customer launches.Act as a liaison between our customers and the product organization to influence the product roadmap.Establish and promote effective customer engagement strategies to maximize customer value.About You6+ years of experience in technical deployment or related fields.Proven track record of managing customer relationships effectively.Strong technical acumen and understanding of SaaS products.Excellent communication and interpersonal skills.Ability to work collaboratively in a fast-paced environment.Demonstrated problem-solving skills and a proactive approach to challenges.

About the Role Join us as a Media Strategist, where you will implement transformative advertising strategies that connect audience engagement to measurable outcomes. You will oversee the execution of digital advertising campaigns for a diverse range of clients, including leading nonprofits, political groups, advocacy organizations, and major brands. This position is ideal for a professional who embodies a blend of strategic thinking, creativity, and analytical prowess. You are adept at transitioning from client presentations to crafting insightful performance analyses and actively launching innovative creative solutions. Familiarity with industry acronyms such as DSP, CPA, IVT, ROAS, and AVOC is essential, as is your ability to communicate these concepts to clients and team members effectively. Leverage your extensive experience in paid media while fostering your curiosity and passion for digital innovation to introduce fresh ideas and strategies to our team.