About the job
Join Our Team as an International Project Manager!
At Intelligent Technical Solutions, we are on the lookout for a talented Project Manager to enhance our growing team. In this pivotal role, you will drive the successful delivery of projects with a focus on client satisfaction, utilizing your expertise in customer service, problem-solving, and meticulous attention to detail. Collaborate with a diverse group of professionals and leverage various tools to ensure projects are executed on time and within budget.
Key Responsibilities:
- Oversee coordination of internal resources and third-party vendors to ensure seamless execution and collaboration.
- Lead projects to consistently meet client expectations while keeping a close eye on budgets and timelines.
- Encourage a culture of teamwork and shared success across all projects.
- Develop and maintain detailed project documentation throughout the project lifecycle.
- Employ appropriate verification techniques to manage changes in project scope, schedule, and costs.
Prior Experience:
- At least 2 years of experience in leading project deployments or related roles.
- Strong technical knowledge of project components and systems.
- Exceptional problem-solving skills with a proactive approach to optimization.
- Excellent communication and collaboration skills for effective stakeholder engagement.
- Client-focused with a dedication to ensuring high levels of client satisfaction.
- Demonstrated flexibility and adaptability in project execution.
Job Qualifications:
- Experience with remote teams is preferred.
- Hands-on experience in deploying and troubleshooting various technologies including endpoints, servers, cloud solutions, and networks.
- Able to thrive in a fast-paced and occasionally high-pressure consulting environment.
- Familiarity with Professional Services Automation (PSA) tools or ticketing platforms like ConnectWise is essential.
- Experience working in a Managed Service Provider (MSP) environment supporting multiple clients is highly desirable.
- Proficiency in Remote Monitoring and Management (RMM) tools such as Kaseya or LabTech/ConnectWise Automate is required.
