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Experience Level
Experience
Qualifications
QualificationsProven experience in prompt engineering or related fields. Strong understanding of natural language processing and machine learning technologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment. Good communication skills to interact with technical and non-technical stakeholders.
About the job
About Us
At Voice AI Solutions, we are dedicated to pioneering sophisticated conversational AI voice agents tailored for diverse businesses. Our innovative offerings include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, alongside bespoke solutions for various sectors, including IT, finance, real estate, and insurance. Crafted with a focus on data sovereignty, security, and seamless integration, our AI solutions empower clients to scale operations, enhance customer experiences, and significantly lower operational costs by up to 70%.
About the Role
We are on the lookout for a talented Prompt Engineer to become a vital part of our Conversational AI team. In this key role, you will be instrumental in designing, testing, and refining prompts that facilitate natural, effective, and compliant interactions between our AI voice/chat agents and end-users. Collaborating closely with our developers, AI trainers, and clients, you will ensure that conversational flows are accurate, contextually aware, and aligned with our business objectives.
About Voice AI Solutions
Voice AI Solutions is at the forefront of developing cutting-edge conversational AI technologies, committed to enhancing business efficiency and customer engagement through intelligent voice agents.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, empowering our clients to communicate and collaborate seamlessly, whether within their offices or with partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clie…
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.
At TTEC Digital, we empower organizations to create a workplace where employees feel appreciated and supported. We believe that an exceptional customer experience is rooted in the well-being of our employees. Our vision is to cultivate an environment where team members can thrive and succeed.TTEC Digital is excited to invite an AWS Solutions Engineer to our expanding AWS Contact Center practice. In this pivotal role, you will be a vital technical partner in our pre-sales and market entry strategies, crafting innovative customer-focused solutions, and equipping our delivery teams with reusable resources and accelerators.This position is fully remote! Applicants must be open to interviewing and working within US-based time zones for this full-time role.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions stands as a premier provider of audio-visual solutions, dedicated to enhancing communication and collaboration for our clients—whether they are working with colleagues down the hall or partners halfway around the globe. With a robust presence across Asia, including countries such as Japan, Singapore, Thailand, and more, our portfolio includes a diverse array of satisfied clients, from corporations to educational institutions and government entities.Role Overview:As a Project Manager at DVI Solutions, you will play a critical role in delivering cutting-edge audio-visual and collaboration solutions tailored for our corporate clientele across various sectors, including corporate offices, healthcare, education, and hospitality. This full-time position requires a commitment of six days a week, from Monday to Saturday, with flexibility based on project requirements.Key Responsibilities: Direct and oversee the complete project lifecycle, ensuring timely delivery and compliance with quality standards. Develop and maintain strong client relationships by understanding their unique requirements and ensuring their satisfaction. Provide expert project management guidance to team members. Supervise the integration of technological solutions, ensuring seamless functionality and user experience. Ensure adherence to safety and industry regulations throughout all project phases. Manage project budgeting, resource allocation, and scheduling effectively. Collaborate with the Services Division to ensure post-installation support and maintenance.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.
Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.
Join AvePoint: Leading Data Security SolutionsAre you ready to take your career to the next level? At AvePoint, we are on a mission to empower organizations worldwide to collaborate securely and confidently. As the global leader in data security, governance, and resilience, we provide innovative solutions that go beyond traditional offerings. Our AvePoint Confidence Platform is trusted by over 25,000 customers globally, including Microsoft, Google, and Salesforce, to optimize their critical data.We are committed to our people, fostering a culture of agility, passion, and teamwork. Here, you will have the opportunity to shape your career, make a meaningful impact, and unleash your potential!Position Overview:As a Channel Solution Engineer, you will play a critical role in our sales team, serving as the primary technical lead throughout the sales lifecycle. Your consultative approach will assist in closing new deals by delivering compelling technical presentations and providing pre-sales support to our partners and customers. You will become an authority on our software and services, effectively educating clients, gaining consensus, and showcasing the value of our solutions.
About ExegyExegy is at the forefront of intelligent market data solutions, advanced trading systems, and cutting-edge technology. As a reliable partner to the entire financial ecosystem—including buy-side and sell-side firms, exchanges, and technology providers—Exegy is committed to delivering exceptional service and innovative solutions globally.With headquarters in St. Louis and regional offices across North America, Europe, and Asia Pacific, Exegy is well-positioned to provide world-class support and managed services to a prestigious clientele of financial market participants.Job SummaryIn this dynamic role, you will analyze data usage for our clients while collaborating closely to ensure they fully understand our product offerings. You will assist in client training, represent Exegy at meetings, compile reports for market data clients, manage client installations and migrations, create custom reports, and address technical inquiries. Your input will also guide potential software enhancements based on client feedback. This role is not just a job; it’s a path to understanding the complexities of capital markets and offers significant opportunities for career growth.Work Schedule: U.S. hours
About UsAt Voice AI Solutions, we are dedicated to pioneering sophisticated conversational AI voice agents tailored for diverse businesses. Our innovative offerings include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, alongside bespoke solutions for various sectors, including IT, finance, real estate, and insurance. Crafted with a focus on data sovereignty, security, and seamless integration, our AI solutions empower clients to scale operations, enhance customer experiences, and significantly lower operational costs by up to 70%.About the RoleWe are on the lookout for a talented Prompt Engineer to become a vital part of our Conversational AI team. In this key role, you will be instrumental in designing, testing, and refining prompts that facilitate natural, effective, and compliant interactions between our AI voice/chat agents and end-users. Collaborating closely with our developers, AI trainers, and clients, you will ensure that conversational flows are accurate, contextually aware, and aligned with our business objectives.
Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Summary:DVI Solutions has been at the forefront since 2002, providing state-of-the-art audio-visual setups that enhance communication and collaboration for our clients—whether connecting colleagues in the office or partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail, hospitality, and more across Asia. Position Overview:We are on the lookout for a driven and passionate Sales Account Manager to join our expanding team in the Philippines. The ideal candidate will take charge of managing and expanding our portfolio of corporate and B2B accounts, particularly in the IT hardware and infrastructure sector. This role merges key account management with proactive business development, primarily targeting medium to large enterprises, including multinational corporations. This is a full-time, on-site position (5 days a week). The successful candidate must possess a proven history in direct B2B sales, particularly in AV systems, IT hardware solutions (e.g., networking equipment, servers, infrastructure components), or workplace-related services, with substantial experience navigating complex tender processes. Key Responsibilities:Manage and nurture existing key corporate accounts by understanding their needs, fostering strong relationships, and providing exceptional service.Identify and cultivate new B2B business opportunities to enhance market presence, focusing on mid to large enterprises and MNCs.Oversee the complete sales cycle from lead generation and qualification to deal closure, including tender submissions and contract negotiations.Propose and promote customized solutions, which may encompass AV technologies, network infrastructure, and workplace fit-out or tenant solutions.Work closely with internal technical teams to develop tailored solutions that meet client requirements.Track account performance and sales metrics to ensure targets and revenue goals are achieved or surpassed.Maintain a thorough understanding of the IT hardware, AV, and workplace technology services markets, including competitive dynamics and emerging trends.Prepare and present regular reports on pipeline activity, account performance, and market insights to senior leadership.Represent the company at client meetings, industry events, and trade shows.
Join Nagarro as a Technical Delivery Manager specializing in Banking and Core Banking Solutions. In this pivotal role, you will lead engineering teams to deliver innovative banking solutions, ensuring high-quality execution and adherence to timelines. Your expertise in project management and technical delivery will be instrumental in driving our clients' success in the banking sector.
Harbor is on the lookout for talented Support Analysts to become a part of our innovative Legal Technology & Operations – Applications Management Services team. We pride ourselves on delivering exceptional service to our clients with managed service agreements. Our team's extensive expertise in legal processes and technology spans various platforms, primarily focusing on Intapp, Elite 3E, and iManage products. We also integrate with other essential systems such as practice management and document management systems, as well as external data providers. Our role encompasses both advisory services and hands-on support, collaborating with clients to minimize risk and costs through operational enhancements, effective data management, and strategic technology utilization.As a Support Analyst, you will work closely with both senior and junior internal resources, as well as our clients, ensuring accurate prioritization and timely execution of routine tasks alongside continual improvement initiatives. This is a hybrid position with an office located in the metro Manila area.
Join Cashalo as a Lead IT Engineer and play a pivotal role in driving our technology initiatives forward. As a key member of our team, you will spearhead innovative projects, manage IT infrastructure, and ensure our systems are both efficient and secure. This role requires a blend of technical expertise, leadership skills, and a passion for technology.
Santen Inc. seeks a People Solutions Specialist based in Manila. This position centers on supporting employee engagement and improving talent acquisition processes. The role also contributes to workforce well-being, helping to maintain a positive workplace culture. Key responsibilities Support employee engagement initiatives Refine and improve talent acquisition processes Contribute to programs that promote workforce well-being Play an active role in sustaining a positive workplace culture Impact This role supports Santen Inc.'s broader goals by fostering an environment where employees can thrive and by ensuring effective hiring practices.
At SiteMinder, we recognize that the unique contributions of our employees are the cornerstone of our success. We are committed to fostering diverse teams that value and respect a multitude of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture allows employees to bring their authentic selves to work, ensuring a sense of pride in their contributions. It is through our differences that we continue to transform the landscape for our customers. Together, we achieve more!Who We Are...Since 2006, we have been at the forefront of technology innovation, creating a world-class hotel commerce platform that simplifies the online booking process for accommodation owners. Our mission is to empower hoteliers, helping them attract and secure more guests effortlessly. From charming boutique hotels to expansive chains, our platform supports a diverse array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more. Today, we proudly stand as the world’s leading open hotel commerce platform, serving over 50,000 hotels across 150+ countries, with more than 130 million reservations processed annually through SiteMinder’s technology.About the Bilingual Customer Solutions Analyst Role...As a vital member of our Technical Support team, you will serve as a crucial link for our 33,000+ customers, enabling them to maximize their use of our SaaS solutions. This role offers a dynamic and energetic work environment filled with diverse interactions across various departments. You will develop invaluable, transferable skills while using your experience, personality, and people skills to enhance customer loyalty and satisfaction.In this position, you will provide essential technical support and assistance to SiteMinder customers worldwide in both English and Spanish.As the initial point of contact, your role will be instrumental in upholding the SiteMinder brand while delivering effective solutions across our comprehensive product suite and services. Your primary focus will be on external customers globally, as well as supporting our internal teams and partners.Key Responsibilities...Foster strong relationships with customers by delivering outstanding technical and analytical support alongside exceptional customer service through various communication channels, including phone, email, and chat....
At SiteMinder, we value the unique contributions of each employee, recognizing that our diverse teams are the foundation of our success. We foster an inclusive culture that celebrates various voices, identities, and experiences, empowering our employees to bring their authentic selves to work. As a leader in hotel commerce technology, we prioritize innovation and simplicity, helping accommodation owners enhance their online presence and guest bookings effortlessly. In the role of Engineering Manager, reporting directly to the Engineering Director, you will be pivotal in aligning technical execution with strategic business goals while nurturing team development and cultivating a positive work culture within your portfolio.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual solutions since 2002, empowering organizations to enhance their communication and collaboration capabilities. With a strong presence in various countries including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we proudly serve a diverse clientele that encompasses corporations, government entities, educational institutions, and hospitality sectors.Role Overview:The Human Resources and Payroll Executive plays a pivotal role in facilitating key HR functions such as employee relations, onboarding processes, benefits management, compliance, and payroll processing. This position is essential for ensuring that HR operations are conducted efficiently while adhering to all relevant laws and regulations. Key Responsibilities:Payroll Management:Execute biweekly and monthly payroll processes with precision and timeliness.Maintain accurate employee payroll records to ensure data integrity.Ensure compliance with federal, state, and local payroll regulations.Address payroll inquiries and resolve discrepancies promptly.Collaborate with the Finance team for accurate payroll accounting and reporting.Oversee year-end payroll reporting.HR Operations:Manage employee lifecycle processes, including onboarding, offboarding, and employment status changes.Keep employee records updated in HRIS and physical files.Facilitate employee benefits enrollment, modifications, and terminations, acting as a liaison with benefit providers.Support employee engagement programs and performance management systems.Ensure compliance with employment laws and internal policies.Contribute to the creation and execution of HR policies and procedures.Onboarding:Assist in organizing interviews.Lead new hire orientations to ensure seamless onboarding experiences.Requirements:Bachelor’s degree in Human Resources, Business Administration, or a related field.Minimum of 5 years of experience in an HR Generalist role or similar, particularly in payroll processing.Thorough understanding of employment laws and payroll regulations.Familiarity with HRIS and payroll systems.Exceptional organizational, interpersonal, and communication abilities.High attention to detail and a capacity for handling sensitive information.Strong problem-solving skills with a proactive approach. Why Join Us?Engage in regional projects with prestigious global brands.Gain exposure to a multicultural work environment.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, providing innovative setups that enhance communication and collaboration for clients ranging from multinational corporations to educational institutions. With a strong presence across Southeast Asia, including Singapore, Thailand, and Indonesia, we pride ourselves on delivering exceptional service to various sectors, including government agencies, schools, and retail businesses.Position Summary:We are seeking a meticulous and driven Sales Operations Executive to become an integral part of our team in the Philippines. This pivotal role is essential for the seamless operation of our sales processes, involving precise order management, coordination of Return Merchandise Authorizations (RMA), and processing purchase orders. You will collaborate closely with regional teams to facilitate efficient order processing, ensure timely deliveries, and uphold a superior customer experience.Key Responsibilities:Oversee the entire sales order lifecycle from initiation to fulfillment, guaranteeing accuracy and promptness.Manage RMA processes, effectively liaising with both internal teams and external partners.Generate and dispatch Purchase Orders (POs) to suppliers and partners.Keep detailed records of sales transactions, returns, and all relevant documentation.Work in tandem with sales, logistics, and finance teams to rectify any order or billing discrepancies.Contribute to process enhancement initiatives within the Sales Operations department.
Full-time|On-site|Manila, Metro Manila, Philippines
About the Role dvi-solution is hiring a Salesforce Developer - Revenue Cloud in Manila, Metro Manila, Philippines. This position focuses on building and customizing Salesforce solutions that support revenue processes and improve customer interactions. What You Will Do Design and implement Salesforce Revenue Cloud features to support business goals Work with teams across the company to gather requirements and translate them into technical solutions Create and maintain technical specifications for Salesforce projects Contribute to successful project delivery by collaborating with stakeholders throughout the development cycle
