Qualifications
To excel in this position, you should have:Proven experience in IT support or a related field. Strong problem-solving skills and the ability to work under pressure. Bilingual proficiency in English and French. Excellent communication and interpersonal abilities. Familiarity with desktop and mobile operating systems.
About the job
Are you passionate about providing exceptional user support? Join our dynamic team at everience as a Proximity Support Technician! You will be the first point of contact for our users, assisting with technical issues and ensuring they have a seamless experience with our systems.
Your role involves troubleshooting hardware and software problems, coordinating with various departments to resolve user inquiries, and maintaining a positive relationship with our clients. Bilingual proficiency in English is essential for this position, allowing you to communicate effectively with our international teams and clients.
About everience
everience is a leading company committed to delivering innovative IT solutions and exceptional user support. Our team is dedicated to fostering a collaborative environment that encourages professional growth and development. We pride ourselves on our commitment to excellence and strive to create a workplace where employees can thrive.