About the job
everience seeks a Proximity & VIP Support Technician based in Paris. This position centers on providing technical support to VIP clients, aiming for a seamless and dependable experience with company services. Strong troubleshooting abilities and a focus on high service standards are essential.
Main responsibilities
- Respond to technical issues from VIP clients, both remotely and on-site
- Diagnose and resolve hardware and software problems quickly and effectively
- Deliver attentive, professional support to maintain client satisfaction
- Collaborate with colleagues to uphold service quality
Team culture
The team at everience values creativity and collaboration. Members work together to address challenges and support each other in a lively environment.
