RAID Support Engineer

Advansys6th of October City, Giza Governorate, Egypt

On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Proficiency with big data technologies (e.g., Apache Spark, Hive, SQL). Strong problem-solving skills and the ability to work under pressure. Experience in Python scripting for automation tasks. Excellent communication skills for effective collaboration with team members. Familiarity with data integration and ETL processes.

About the job

Advansys is a forward-thinking solutions provider dedicated to offering intelligent, modular, and sustainable technology solutions that optimize operations, elevate customer experiences, and propel business modernization. With a talented team of over 400 engineers, we proudly serve over 100 enterprise clients across 14 countries. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.

Established in 2014, Advansys is a key member of the INTRO Group, a private conglomerate founded in 1980, with extensive investments across various sectors including oil and gas, real estate, specialized engineering, financial investment, food, and manufacturing.

We are currently seeking a knowledgeable RAID Support Engineer to oversee and troubleshoot our data management systems. In this pivotal role, you will address complex SQL & PL/SQL challenges, enhance the performance of Apache Spark jobs, manage and monitor Hive DB, and assist in Python-based automation and scripting. You will collaborate with internal teams to guarantee system availability, reliability, and peak performance.

Key Responsibilities:

Troubleshoot and resolve technical issues related to RAID systems, focusing on SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.
Monitor system performance and proactively seek optimization opportunities in data pipelines, SQL queries, and Spark jobs.
Conduct troubleshooting for data systems, including Spark jobs, Hive DB, and SQL/PLSQL processes, to ensure minimal downtime.
Collaborate with development and data engineering teams to implement bug fixes, performance enhancements, and system upgrades.
Perform root cause analysis on recurring issues and develop long-term solutions.
Support data integrations, ETL processes, and workflows, ensuring they operate efficiently across systems.
Assist in automating routine support tasks using Python scripting and SQL automation.
Manage and troubleshoot challenges with distributed data processing platforms like Apache Spark, ensuring data jobs perform as expected.
Document incidents, troubleshooting steps, and solutions to create knowledge base articles for internal use.
Collaborate with cross-functional teams, including Data Engineers, Analysts, and Developers, to deliver timely and effective support.
Assist with system deployments and upgrades, ensuring minimal disruption to ongoing operations.

About Advansys

Advansys is a premier technology solutions provider that specializes in delivering intelligent and sustainable solutions to enhance business operations and customer interactions. Part of the INTRO Group, Advansys is committed to innovation and excellence.

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