About the job
Our Purpose
At Datacom, we partner with organizations and communities across Australia and New Zealand to create meaningful impacts in people's lives, leveraging technology's potential to foster innovation and growth.
Role Overview
The Reception and Office Administrator plays a crucial role in ensuring the seamless operation of the reception area and front-office functions, thereby supporting the broader objectives of Datacom. In this dynamic environment, an exceptional level of organization, adaptability, and prior office management experience are essential.
Key Responsibilities
- Delivering exceptional customer service at the reception desk, including warmly welcoming guests and clients, managing incoming calls, and overseeing visitor check-in processes.
- Building and nurturing effective working relationships with key stakeholders within the business.
- Providing technical support for Datacom’s internal meeting room technologies, including teleconferencing, videoconferencing, Surface Hubs, printers, and visitor management systems.
- Offering ad-hoc administrative assistance and support as required by various functional teams and business units.
- Managing emergency situations, including incident reporting and conducting risk assessments and hazard reports.
- Assisting in the planning and organization of events for senior executives and general office gatherings.
- Collaborating with the broader team to assess, recommend, and implement process enhancements.
Qualifications and Experience
- A minimum of 2 years’ experience in office management.
- Outstanding verbal and written communication skills.
- Strong administrative, time management skills, and the ability to address critical issues promptly.
- Intermediate to advanced proficiency in Microsoft Office Suite, particularly Outlook, Teams, PowerPoint, Word, Excel, and Visio.
- Exceptional relationship-building abilities, capable of interacting effectively with diverse stakeholders and team members.
Why Join Datacom?
As one of the largest providers of Information Technology professional services in Australia and New Zealand, Datacom maintains a dynamic, agile atmosphere reminiscent of smaller companies, which is often lost in larger organizations. Our unique culture and energy stem from our people, making Datacom a vibrant workplace.
We prioritize our employees' well-being, offering a variety of benefits including social events, relaxation spaces, flexible working arrangements, and opportunities for professional development, among others. You'll have the chance to learn, advance your career, and express your true self at work. Your contributions will be recognized and valued in a collegial, flat-structured environment that operates at the forefront of technology.
