About the job
About Carvana
At Carvana, we redefine the car buying experience. Our commitment is straightforward: we sell cars that we would feel proud to offer to our own family. To ensure top-quality vehicles, we have established numerous Reconditioning Centers nationwide, where our cars undergo rigorous inspections, enhancements, and are professionally photographed prior to being listed on the Carvana platform. Through our Carvana Certified 150-point inspection process, we guarantee that each vehicle meets our high mechanical and aesthetic standards. Our mission is to provide customers with an exceptional, hassle-free car buying journey. We are in search of dedicated and skilled individuals who share our passion for quality and customer service.
If you believe you have what it takes to be part of our dynamic team, continue reading to discover what we are looking for!
Position Overview:
The Reconditioning Manager is a supervisory role within our Inspection Center, responsible for leading a team that handles daily operations. This position oversees the entire vehicle reconditioning process and manages a team of at least five leads and up to 70 frontline associates in a lean manufacturing environment. You will be instrumental in fostering a culture of continuous improvement and high employee engagement while achieving quality, production, and cost targets.
Please note that this position does not qualify for visa sponsorship.
Key Responsibilities:
- Direct day-to-day operations within the Inspection Center.
- Provide mentoring and accountability to team members, including succession planning through effective coaching, leadership development, and performance management.
- Contribute to the development and implementation of strategic plans, goals, and objectives, ensuring alignment with company objectives.
- Maintain compliance with operating standards, policies, procedures, and performance metrics.
- Foster a work environment that promotes positive communication, teamwork, and adherence to Carvana’s core values.
- Support the recruitment, selection, orientation, and training of supervisory staff.
- Ensure consistent implementation of training and certification processes for career progression.
- Mentor leads and associates by providing constructive, competency-based feedback.
- Assist with production planning and ensure adequate capacity levels are maintained.
- Guarantee compliance with health and safety regulations and loss prevention protocols.
