Remote Account Manager | HireHawk Philippines

HireHawkRemote — Calabarzon, Philippines

Remote Full-time

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Experience Level

Manager

Qualifications

Qualifications:Exceptional relationship-building and communication skills. Highly organized with the ability to manage multiple accounts concurrently. Data-driven mindset with the capability to convert insights into action. Proactive, solution-oriented approach to problem-solving. Experience in account management, client success, or a similar field (preferably in staffing, recruiting, or B2B services). Ability to excel in a fast-paced, remote environment.

About the job

Role Overview

The Account Manager plays a central role in building and maintaining client relationships for HireHawk. This position focuses on client retention, identifying new growth opportunities, and ensuring a smooth experience for every account. The Account Manager acts as the main point of contact between clients and internal teams, making sure communication stays clear and projects move forward as planned.

Main Responsibilities

Build and maintain strong connections with key client accounts to support satisfaction and long-term loyalty.
Serve as the main contact for clients, providing prompt and clear communication.
Work closely with recruitment, operations, and leadership teams to deliver solutions that meet client goals.
Identify chances to expand accounts and coordinate with sales to offer additional services.
Monitor account performance, analyze key metrics, and share insights to drive improvements.
Oversee contract renewals and assist with negotiations to align with both company and client expectations.
Prepare and present client reports, updates, and presentations as needed.
Address client concerns proactively and resolve issues quickly and professionally.
Manage account budgets and work to meet financial targets.
Schedule and conduct regular client check-ins to review performance and plan next steps.
Mentor and support junior team members to help strengthen overall team performance and growth.

Location

This is a remote position based in Calabarzon, Philippines.

About HireHawk

HireHawk is a dynamic organization dedicated to connecting global businesses with top-tier talent. Our focus on high-quality recruiting and operational excellence makes us a preferred partner for companies looking to scale effectively.

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