Remote Call Center Agent

VirtuhireRemote — South Africa

Remote Full-time

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Experience Level

Entry Level

Qualifications

Proficiently manage inbound and outbound calls with professionalism. Skillfully schedule appointments for specialists with potential clients. Conduct follow-ups to confirm appointments and share pertinent information. Deliver a positive customer experience through effective communication. Meet and surpass targets to earn performance-based incentives.

About the job

Join our dynamic team at Virtuhire as a Call Center Agent, where you will be pivotal in managing both inbound and outbound calls. This exciting position is primarily focused on scheduling appointments for our specialists, engaging with interested leads, and ensuring stellar customer service experiences. Your performance will be rewarded with attractive incentives based on achieving your targets.

*Remote work: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

About Virtuhire

Virtuhire is a leading provider of remote staffing solutions, dedicated to connecting talented individuals with innovative companies. We prioritize excellence in customer service and employee satisfaction.

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