Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Experience
Qualifications
Requirements:Prior experience in e-commerce customer support, preferably in a remote environment. Excellent written and verbal communication skills with a clear, neutral or polished English accent. Familiarity with Zendesk, BigCommerce, SellerCloud, ShipStation, and Refund Sniper is advantageous. Strong problem-solving abilities and a patient, professional approach to customer concerns. Exceptional attention to detail and the capability to work independently in a remote setting.
About the job
About the Role:
Join our dynamic team as a Professional E-Commerce Customer Support Specialist and deliver exceptional assistance to our valued customers. We seek a candidate adept at addressing customer inquiries, efficiently processing returns, managing refunds, and promptly resolving order-related issues while exhibiting a polished and professional English accent.
Key Responsibilities:
Deliver outstanding customer support through email and phone, ensuring a flawless customer experience.
Efficiently process returns and refunds utilizing Refund Sniper.
Manage and resolve customer order issues with urgency and professionalism.
Handle FedEx and other carrier claims, ensuring precise tracking and resolution.
Employ Zendesk, BigCommerce, SellerCloud, and ShipStation for ticket management and order processing.
Keep meticulous records of customer interactions and resolutions.
About remote-va
At remote-va, we prioritize customer satisfaction and support in the e-commerce sector, fostering a collaborative and innovative work environment where our team members can thrive.
Full-time|Remote|Remote — Metro Manila, Philippines
About UsAt Employment Hero, we are dedicated to simplifying the employment process and enhancing its value for everyone involved. Our comprehensive Employment Operating System seamlessly integrates hiring, HR, payroll, and benefits into a singular solution.Since our establishment in 2014, we have achieved a remarkable $2 billion valuation and expanded our re…
Full-time|Remote|Remote — Metro Manila, Philippines
About UsAt Employment Hero, our mission is to simplify employment, making it easier and more valuable for everyone. Our comprehensive Employment Operating System integrates hiring, HR, payroll, and benefits into a seamless solution.Since launching in 2014, we’ve experienced remarkable growth, achieving a valuation of $2 billion and expanding our presence across six countries: Australia, New Zealand, Singapore, Malaysia, the UK, and Canada. We proudly serve over 300,000 businesses and support more than 2 million employees worldwide.The EH WayOur unique company culture, known as The EH Way, defines how we operate:Mission-Driven: Every decision we make aligns with our core mission.Remote First: We embrace remote work, encouraging asynchronous communication and autonomy.AI First: AI is central to our operations, driving innovation and scalability.Apolitical: We remain neutral on political or social matters unless they impact our mission.Values-Driven: We exemplify our values consistently.Performance-Oriented: We set high standards and strive for excellence.The RoleAs a Customer Care Specialist in our Customer Experience team, you will play a crucial role in supporting our customers post-implementation of the Employment Hero HR product. Your responsibilities will include addressing customer inquiries through live chat and ticketing systems efficiently and professionally. You will ensure customer success by providing solutions and escalating issues to the appropriate teams when necessary. The expected working hours for this role are Monday to Friday from 10 PM to 7 AM local PH time.Your Key Responsibilities:Timely resolution of customer tickets, live chats, and queries related to the Employment Hero platform.Collaboration with the broader team to deliver best practices and educational support to customers.Proactive analysis of product functionality to identify user errors and system logic issues.Conducting triage on customer support issues, resolving them or assigning them to the appropriate team.Escalating product bugs or functionality concerns as needed in collaboration with seniors and team leads.Engaging with customers across multiple channels (email, chat, phone) to understand their organizational workflows.
About the RoleWe are looking for a meticulous and reliable Administrative & HR Support Specialist to enhance our daily operations within the healthcare sector. This dynamic role integrates hands-on HR administration, recruitment assistance, and overall administrative coordination to guarantee efficient staffing, compliance, and the employee experience across various departments.The perfect candidate will possess prior HR or administrative experience within a healthcare setting, have a solid understanding of payroll and benefits processes, and be adept at coordinating with multiple teams in a fast-paced environment. Key ResponsibilitiesHuman Resources SupportOversee payroll administration tasks, including reviewing timecards and approving PTO requests.Assist with benefits administration, ensuring that new hires are enrolled in available programs and managing employee communications regarding benefits.Facilitate new hire onboarding, which includes:Ensuring all necessary paperwork is completed.Confirming I-9 documentation.Entering employees into the payroll system.Effectively communicating policies and procedures.Maintain and update the employee handbook as policies evolve.Coordinate and monitor daily staffing coverage across departments.Act as a liaison with the credentialing team for provider payer contracts.Assist with employment agreements and related documentation.Coordinate incentive programs and calculate earned bonuses for staff. Recruiting SupportAssist in recruiting efforts for new staff.Conduct initial screening interviews.Coordinate interviews and support hiring workflows. Administrative & Operational SupportPerform additional administrative duties as assigned.Support scheduling oversight and coordination.Assist with organizing and scheduling departmental meetings.Maintain accurate records and documentation across HR and operations.
Customer Service Representative / Phone Support Virtual AssistantNote: This position is exclusively available to candidates located in the Philippines.Type: RemoteJob Status: Full-Time (40 hours/week)Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM ESTStart Date: May 2026About UsAt Helper Heroes, we specialize in providing virtual assistant services to home care providers throughout the United States. Our mission is to enhance the operations of care agencies by offering them trained, dependable, and compassionate virtual professionals. We are dedicated to supporting those who care for others by ensuring high-quality, consistent service behind the scenes.Role OverviewWe are seeking a dedicated Phone Support Virtual Assistant who can effectively manage inbound calls, representing our clients with utmost professionalism and care. This position is perfect for individuals who thrive on assisting others, problem-solving, and ensuring a positive experience during every call.As the first point of contact for clients, caregivers, and partners, it is essential to communicate clearly and warmly in all interactions.Key ResponsibilitiesRespond to inbound calls promptly and professionally.Provide accurate information regarding scheduling, services, and general inquiries.Assist callers with basic questions and route calls as needed.Document call details clearly and accurately in our system.Maintain a friendly, calm, and helpful demeanor in all interactions.Adhere to client-specific scripts and call handling procedures.QualificationsExceptional verbal communication skills with a professional phone presence.Previous experience in customer service or phone support is preferred.Strong organizational skills and attention to detail.Ability to remain composed and empathetic, particularly during challenging calls.Technologically adept and comfortable using multiple systems.Access to a reliable internet connection and a quiet, professional work environment.Why You’ll Love Working with UsCompetitive Base Pay: Starting at $6.50/hr with opportunities for pay raises.Make a Difference: You’ll play a crucial role in ensuring clients receive exceptional care.Growth Opportunities: As we expand, so will your career! There are many opportunities for advancement and learning.Fun & Supportive Team: Join a close-knit team that values collaboration, compassion, and a good sense of humor.Ready to Become a Hero?If you’re excited to join our team and contribute to a brighter, more compassionate care experience, we look forward to hearing from you! Apply today and let’s make a difference together.
Job Title: HR & Recruitment Specialist (Faith-Based Schools)Job Description:The HR & Recruitment Specialist will spearhead the strategic recruitment, evaluation, and placement of highly qualified Title I instructors within Jewish and Catholic educational institutions. This position demands a profound understanding of the values and traditions upheld by faith-based schools, coupled with an exceptional ability to identify candidates who resonate with conservative and culturally suitable environments. The ideal candidate will exhibit a proactive mindset, meticulous attention to detail, and a steadfast commitment to preserving the integrity of school culture matchups while ensuring a seamless hiring process.Key Responsibilities:Recruitment and Outreach Formulate and execute innovative recruitment strategies aimed at attracting Title I instructors who are aligned with Jewish, Catholic, and conservative educational values. Oversee job postings and recruitment channels across platforms such as Indeed and specialized faith-based job boards. Proactively source and engage candidates through direct outreach, evaluating their compatibility with cultural and educational standards. Establish and foster connections with universities, job fairs, and networks that support nonprofit and faith-based education. Candidate Evaluation & Interviewing Conduct initial interviews to evaluate teaching credentials, cultural fit, and potential school placements. Review resumes and backgrounds to confirm candidates meet the standards of religious school environments. Maintain detailed records of interview insights and candidate evaluations for leadership review. Hiring & Onboarding Coordinate background checks, fingerprinting, and reference verification processes for incoming hires. Collaborate with internal teams to finalize employment terms, inclusive of compensation and school assignments. Submit candidate profiles for offer letter generation and onboarding documentation. Apply cultural insight and professional judgment to ensure effective candidate-school matching based on teaching style and values. Maintain consistent communication with school leadership to facilitate smooth onboarding and staff integration. General Human Resources Support Address HR-related concerns, staffing challenges, and personnel issues as necessary. Engage in team meetings, strategy sessions, and town halls to align recruitment efforts with institutional objectives. Assist in refining HR policies and cultural training programs to enhance candidate readiness and school satisfaction.
Onboarding Specialist (RVA PH)Join Remote VA as an enthusiastic Onboarding Specialist to play a vital role in creating a smooth and rewarding onboarding experience for our new team members. In this position, you will facilitate the onboarding process, assisting new employees in their integration into our dynamic remote work culture. We are looking for a highly organized, communicative individual who is committed to enhancing the employee experience right from the start.Key Responsibilities: Manage and streamline the onboarding process for new hires, ensuring all documentation is accurately completed and submitted on time. Conduct engaging welcome sessions to introduce new employees to our company culture, policies, and operational procedures. Act as the primary resource for new hires throughout their onboarding journey, addressing questions and providing necessary support. Collaborate with various departments to develop onboarding materials, including training schedules and resources. Track the progress of new employees during their onboarding period and collect feedback to continually improve the onboarding experience. Assist in setting up accounts and access for new hires, ensuring they have the necessary tools to start their roles effectively. Keep accurate records of onboarding activities and provide regular updates to HR and management. Stay updated on best practices in onboarding and employee integration.
About Helper Heroes PH:At Helper Heroes PH, we are dedicated to delivering exceptional care and support to home care agencies across the United States. Our mission is to cultivate partnerships that empower our employees to feel like integral members of the American teams they collaborate with. We aim to foster a compassionate, innovative, and efficient care experience for clients and their families. We are excited to welcome a new Hero to our team who can help us shine even brighter!Your Role:As a Home Care Recruiter, you won’t just be another virtual team member—you’ll be a Hero! If you are passionate about making a significant difference, possess strong organizational skills, and excel in a fast-paced, mission-driven environment, we want to hear from you! You will play a crucial role in ensuring that our clients’ caregivers and clients receive exceptional support.Job Overview:We are looking for a highly organized and proactive Virtual Recruiting Assistant to enhance our home care agency’s hiring initiatives. Your responsibilities will include managing job postings, coordinating interviews, and streamlining the recruitment process to facilitate the hiring of 10 new caregivers monthly with minimal oversight.Key Responsibilities:Job Posting Management: Create, update, and refresh job advertisements on various platforms, ensuring accuracy and consistency.Interview Coordination: Schedule and manage a high volume of interviews while maintaining a shared calendar for visibility.Candidate Pipeline Support: Screen resumes, conduct initial outreach, and assist candidates with onboarding paperwork.Process Improvement: Collaborate with leadership to implement best recruitment practices and adopt necessary tools.
Join our dynamic team at remote-raven as an HR & Payroll Support Specialist. In this fully remote position, you will play a crucial role in managing and supporting our human resources and payroll processes. We are looking for someone who is detail-oriented, possesses strong analytical skills, and is passionate about fostering a positive work environment.
Job Title: ODOO Program Customization and Integration SpecialistLocation: Remote workJob Description: We are on the lookout for a talented and experienced ODOO Program Customization and Integration Specialist to become a vital part of our team. The successful candidate will play a key role in customizing and integrating the ODOO ERP system to fit our unique business requirements. This position entails working closely with different departments to gather their needs, implementing tailored solutions, and ensuring smooth integration of the ODOO system with other business applications.Key Responsibilities: Tailor the ODOO ERP system to cater to the specific needs of various departments and business processes. Create and implement custom modules, workflows, and reports within the ODOO platform. Integrate ODOO with other business applications and systems to facilitate seamless data flow and process automation. Engage with stakeholders to collect and assess requirements, providing effective solutions. Conduct regular system maintenance, updates, and troubleshooting to ensure optimal performance. Offer training and support to end-users to guarantee effective utilization of the ODOO system. Monitor system performance, making necessary adjustments to enhance efficiency. Stay abreast of the latest ODOO features, best practices, and industry trends. Document customizations, integrations, and configurations for future reference and support. Provide technical support and resolve any issues related to ODOO customization and integration. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Demonstrated experience in customizing and integrating ODOO ERP systems. Strong proficiency in Python programming and the ODOO framework. Experience with relational databases (PostgreSQL) and ORM. Familiarity with web technologies such as HTML, CSS, JavaScript, and XML. Solid understanding of business processes and ERP systems. Exceptional problem-solving and analytical skills. Effective communication and collaboration abilities. Ability to work independently and manage multiple projects concurrently. Familiarity with version control systems (e.g., Git) and deployment processes. Preferred Skills: Experience with other ERP systems and business applications. Knowledge of API integration and third-party services. Understanding of accounting and finance principles. Strong organizational and time management skills.
About the Role Adventus is looking for an HR Specialist in Manila. This role supports the team by helping build a positive workplace culture and ensuring HR processes run smoothly. What You Will Do Support recruitment, onboarding, and employee development activities Help maintain compliance with labor laws and company policies Assist with initiatives that attract and retain talent Location This position is based in Manila.
Location: Fully Remote (Availability required from 9 AM to 5 PM EST)About Us:Join a forward-thinking organization dedicated to providing unparalleled customer service and streamlining operational processes. We are seeking a passionate Customer Service and Billing Specialist to enhance our team and ensure the seamless execution of billing operations while delivering outstanding support to our clients.Job Overview:The Customer Service and Billing Specialist will handle customer queries regarding billing, accurately process transactions, and keep meticulous records using Salesforce and Excel. The right candidate will be detail-oriented, exceptionally organized, and committed to providing top-notch customer service.Primary Responsibilities: Customer Support: Address customer inquiries concerning billing issues promptly and professionally. Communicate effectively to resolve any billing discrepancies with clear solutions. Billing Operations: Ensure accurate and efficient processing of billing transactions. Conduct account reconciliations and maintain timely billing cycles. Data Management and Reporting: Leverage Salesforce to manage customer accounts and update billing details. Create and maintain comprehensive billing reports and spreadsheets in Excel. Analyze and track billing data to identify trends and areas for improvement. Collaboration and Process Enhancement: Work collaboratively with various teams to optimize billing workflows. Provide insights and suggestions for process enhancements to boost customer satisfaction and operational efficiency. Essential Qualifications: Demonstrated experience in customer service and billing functions. Proficient in Salesforce and Microsoft Excel. Superior verbal and written communication skills. Strong attention to detail and ability to manage multiple tasks effectively. Capability to work independently as well as collaboratively in a team setting. Must be available to work during scheduled hours: 9 AM - 5 PM EST. Benefits:What We Provide: Permanent remote work arrangement A nurturing, growth-focused work culture. Opportunities for professional development and career progression.
Join Lago as an HR Onboarding Specialist and play a pivotal role in enhancing our onboarding experience. Working remotely from the Philippines, you will be instrumental in integrating new hires into our vibrant company culture and ensuring they are equipped with the tools needed for success from their first day. Your responsibilities will include coordinating onboarding schedules, leading orientation sessions, and facilitating essential training to ensure a smooth transition for new employees. Your excellent interpersonal skills will foster meaningful connections with new hires, helping them feel welcomed and prepared for their new roles. If you are passionate about creating engaging onboarding experiences and want to contribute to Lago's success, we encourage you to apply.
Job Title: Walmart Customer Service and Data Entry Specialist Location: RemoteJob Summary:We are seeking a dedicated Customer Service and Data Entry Specialist to efficiently manage Walmart orders, ensure precise data processing, and deliver outstanding customer support. The successful candidate will be responsible for handling inquiries, processing orders, managing refunds, updating inventory, and resolving issues promptly.Key Responsibilities: Order Processing: Accurately enter, update, and verify Walmart orders. Customer Service: Address inquiries, resolve order-related issues, and provide exceptional support through chat, email, and phone. Inventory Management: Ensure stock accuracy, update inventory levels, and synchronize data across various platforms. Returns & Refunds: Efficiently process return requests, coordinate replacements, and manage refund transactions. Data Entry & Reporting: Accurately input order details, customer information, and financial transactions into the Walmart Seller Account. Third-Party Coordination: Communicate with suppliers and logistics partners to guarantee timely deliveries. Account Monitoring: Track performance of the Walmart account, report discrepancies, and optimize workflows. Qualifications & Skills: Experience with Walmart Seller Central or in e-commerce order processing. Strong data entry skills with a focus on accuracy and detail. Excellent customer service capabilities with experience in chat, email, and phone support. Knowledge of inventory management and order tracking systems. Familiarity with e-commerce platforms such as Amazon, eBay, and Shopify is a plus. Proficiency in Microsoft Office, Excel, and Google Sheets for managing sales and reports. Ability to multi-task and prioritize in a fast-paced environment. Strong written and verbal communication skills in English. Problem-solving skills for handling complaints and order discrepancies.Preferred Qualifications: Prior experience with Walmart Seller Account or similar platforms. Experience with Avaya, Salesforce, Citrix, or OA Genius tools for e-commerce support. Background in inventory management for online stores.
About the Role:Join our dynamic team as a Professional E-Commerce Customer Support Specialist and deliver exceptional assistance to our valued customers. We seek a candidate adept at addressing customer inquiries, efficiently processing returns, managing refunds, and promptly resolving order-related issues while exhibiting a polished and professional English accent.Key Responsibilities:Deliver outstanding customer support through email and phone, ensuring a flawless customer experience.Efficiently process returns and refunds utilizing Refund Sniper.Manage and resolve customer order issues with urgency and professionalism.Handle FedEx and other carrier claims, ensuring precise tracking and resolution.Employ Zendesk, BigCommerce, SellerCloud, and ShipStation for ticket management and order processing.Keep meticulous records of customer interactions and resolutions.
Role Overview: The HR Operations Specialist plays a pivotal role in supporting various stakeholders across service lines by contributing to the overall Talent Acquisition strategy and enhancing employer branding. This position is responsible for managing the complete recruitment cycle for Shared Services and providing vital support to the People & Culture (P&C) function. This includes ensuring compliance with labor regulations, governance of policies, and readiness for audits across all HR processes.Duties and Responsibilities:Assist in the execution of strategic HR initiatives aimed at improving recruitment effectiveness company-wide while upholding P&C Labor Compliance.Oversee the entire recruitment process, including sourcing, screening, interviewing, and negotiating offers specifically for roles within Shared Services.Manage and streamline company sourcing and hiring activities, establishing best practices and standardizing recruitment workflows while leveraging metrics to ensure both efficiency and quality of hires across the organization.Ensure a consistent and positive onboarding experience across all service lines using the Workday platform.Facilitate the transition from candidate to employee, ensuring all pre-employment requirements are met for data accuracy.Act as the main point of contact for all internal and external audits affecting HR processes and compliance, collaborating with departments such as Admin, Legal, and Finance.Coordinate with external entities, including vendors, government agencies, third-party auditors, and former employees, to manage HR-related needs and documentation.Perform additional duties as required.Requirements:A minimum of 3 years of experience in Talent Acquisition and HR Operations.Proficient in Workday, applicant tracking systems, and other database applications.Skilled in managing multiple priorities or projects simultaneously.A team player who is results-oriented with exceptional facilitation and communication skills, both verbal and written.Benefits:Great Place to Work certified.Hybrid work setup.Annual Wellness Subsidy.Birthday Leave.Wellbeing Leave.Health Maintenance Organization (HMO) and Life Insurance.
About Our OrganizationAt remote-raven, we are a dynamic and expanding healthcare services organization committed to providing exceptional, empathetic care through our dedicated multidisciplinary team. As we continue to grow, we are on the lookout for a talented Recruiter with HR support experience to enhance our workforce while upholding our stringent onboarding and compliance standards. Position SummaryThis role is centered around recruitment and talent acquisition, with some involvement in HR administrative functions. The ideal candidate will possess solid recruiting experience, exceptional organizational abilities, and the capability to assist with onboarding and documentation processes within a regulated healthcare setting. Key ResponsibilitiesRecruiting & Talent Acquisition:Identify, evaluate, and qualify candidates for various open positionsFacilitate interviews and manage communication with candidatesProvide support to hiring managers throughout the recruitment lifecycleEnsure accurate and current candidate data is maintained in the ATSAssist with offer negotiation and required hiring documentationHR & Onboarding Assistance:Facilitate new hire onboarding, including paperwork, access to systems, and coordination with internal stakeholdersHandle hiring-related documents with confidentiality and precisionMaintain organized records in ATS and HR systemsAssist with compliance-related documentation and tracking Preferred QualificationsExperience in high-volume or pipeline-based recruitingFamiliarity with healthcare recruiting or HR environments Core CompetenciesHighly organized, detail-oriented, and process-drivenExcellent written and verbal communication skillsAble to balance recruiting priorities with minimal HR administrative dutiesCapable of working autonomously in a fast-paced, growing organizationProfessional, discreet, and dependableRequirementsThis position is 100% RemoteCompensation of up to $6/hourFull-time role
About Us:At Tarro, we empower small brick-and-mortar restaurants by alleviating them from the operational challenges of running their businesses. Our innovative ecosystem connects restaurateurs to their customers seamlessly, offering AI-assisted order taking, delivery solutions, payment processing, and point-of-sale software. We blend technology and human touch to tackle real-world issues faced by small business owners.Our unwavering focus on customer success drives our own achievements. The restaurant sector in the US represents a vast market exceeding $1 trillion, yet technology remains underutilized. While larger chains can invest in costly tech solutions, we believe small restaurant owners deserve equal access to advanced technologies at a reasonable cost.Having been profitable for nearly a decade, we have experienced a remarkable 5x revenue increase in the past four years. Following our last funding round in mid-2022, we reached a valuation of $450 million and have since significantly expanded our customer base, product offerings, and workforce. Thousands of loyal restaurants trust Tarro to help them thrive, collectively serving nearly 20 million customers. We are honored to be recognized as one of Built In’s top companies to work for in 2023.To discover more about our culture, values, and how you can contribute to the success of local restaurants, please visit us here.What We’re Looking For:We are on the lookout for a meticulous and systems-oriented Senior HR Operations Specialist to join our APAC HR Operations team. In this pivotal position, you will manage and enhance key HR processes within our HRIS (BambooHR), including employee lifecycle management, leave administration, and self-service support. You will play a vital role in driving automation and operational improvements that will scale our People programs as we continue to expand.This position is perfect for an individual who comprehends the interconnections between HR systems, processes, and data, and is eager to spearhead structured enhancements across all areas.Your Responsibilities:Oversee the comprehensive processing of employee lifecycle changes in the HRIS and related tools (such as promotions, transfers, exits, and rehires), ensuring coordination with Payroll, IT, and Compliance teams.Initiate and implement process optimizations and automation to enhance HR workflows and increase efficiency.Provide exceptional support for employee inquiries regarding HR processes and systems.
About the RoleJoin our dynamic team at getwingapp as an HR Onboarding Specialist, where you will play a pivotal role in ensuring that each new hire embarks on their journey with us feeling empowered, well-informed, and seamlessly integrated into our vibrant organization. This crucial position within our HR department collaborates closely with Talent Acquisition, HR Operations, and Organizational Development teams to shepherd new employees from the moment they accept their offer through their complete assimilation into our company culture. The HR Onboarding Specialist will be responsible for delivering engaging onboarding sessions, overseeing essential documentation and system configurations, and guaranteeing that every new team member is thoroughly acquainted with Wing’s ethos, operational processes, and performance expectations.
Role Overview HelloFresh is looking for a Bilingual Customer Care Specialist (Dutch) based in the Philippines. This role focuses on supporting customers by answering questions, resolving issues, and ensuring a positive experience for Dutch-speaking clients. What You Will Do Respond to customer inquiries in Dutch through various channels Help resolve problems and provide accurate information about HelloFresh products and services Maintain a friendly and professional tone with every interaction Work closely with other team members to ensure customer satisfaction Who We’re Looking For Fluent in Dutch and comfortable communicating in English Strong communication and problem-solving skills Committed to delivering a great customer experience Located in the Philippines
HelloFresh is looking for a Customer Care Specialist to join the Client-Facing Operations team in Manila. This role acts as the first point of contact for customers and represents the HelloFresh brand in every conversation. Key responsibilities Handle customer inquiries through various communication channels Resolve issues and answer questions with care and accuracy Support a positive experience for each customer Location This position is based in Manila, Philippines.
