About the job
The Remote Enrollment Specialist at A. O. Garcia Agency plays a key role in helping clients understand and choose enrollment options. This fully remote position is based in Manchester, New Hampshire and centers on client support throughout the enrollment process.
Responsibilities
- Guide clients step by step as they review and select enrollment options.
- Answer questions and clarify details to ensure clients have accurate information.
- Maintain responsive and empathetic communication, aiming for a positive experience from start to finish.
Requirements
- Clear and effective communication skills, both spoken and written.
- Comfort working with clients remotely, using digital tools to connect and assist.
- Ability to listen closely, understand client concerns, and provide helpful guidance.
