Remote Software Support Engineer at CrewBloom | Central Visayas, Philippines

CrewBloomRemote — Central Visayas, Philippines

Remote Full-time

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Experience Level

Experience

Qualifications

Soft Skills: Exceptional customer service skills via email and live screenshare calls, with an ability to connect positively with both technical and non-technical users. Empathetic approach towards customers experiencing frustrations, irrespective of the origin of the problem. Ability to guide users towards successful outcomes rather than just providing answers. Strong troubleshooting skills, focusing on thoughtful inquiry and observation. Instinct for creating helpful, engaging customer-facing content such as videos, articles, and tutorials. Capacity to work independently in a remote environment during defined core hours (8 AM – 4 PM ET). Eagerness to collaborate with others in the product team to resolve issues and facilitate progress. Deployment & Administration Expertise: Proficient in Microsoft Intune and/or Group Policy Objects (GPO) for browser management and configuration. Familiarity with managing Dynamics 365 managed solutions, including installation, updates, and troubleshooting. Experience with administering SharePoint App Catalog for deploying custom spfx add-ins. Knowledge of deploying Teams apps through the Teams admin center. Other Technical Skills: Strong understanding of browser developer tools within Edge and Chrome for examining HTML, CSS, console errors, performance metrics, cookies, and local storage. Ability to write CSS or jQuery selectors to pinpoint specific elements on web pages.

About the job

Key Responsibilities:

Deliver outstanding technical support for users of our browser extension and related solutions.
Diagnose and resolve issues concerning user access, functionality, deployment, and content management.
Engage with both technical and non-technical clients, providing clear explanations of problems and their resolutions.
Assist power users with configuration and content management tasks.
Support administrators with deployment, configuration, and troubleshooting efforts.
Collaborate with internal teams to escalate complex issues and document bugs as necessary.
Maintain accurate documentation of known issues, processes, and best practices for customer support.
Develop and update comprehensive help content and documentation on our support site to enhance the user self-service experience.

About CrewBloom

CrewBloom is a forward-thinking company committed to providing innovative solutions for Microsoft 365 users. We value creativity, collaboration, and excellence in customer service.

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Remote Accountant at CrewBloom | Philippines

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Jan 22, 2026

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Remote Administrative Assistant at CrewBloom | Philippines

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Full-time|$5/hr - $5/hr|Remote|Remote — Philippines

As an Administrative Assistant at CrewBloom, you will play a crucial role in optimizing and executing various employee-related functions within our HR department and across the organization. The ideal candidate will collaborate with multiple departments on a variety of projects while maintaining exemplary attention to detail and confidentiality.Starting Rate: $5 USD per hour.Key Responsibilities: Facilitate new employee onboarding processes through the HRIS system. Conduct thorough background checks and coordinate drug testing. Oversee the offboarding process for employees transitioning out of the company. Handle requests for employment verification efficiently. Organize travel arrangements for employees as needed. Process and fulfill purchase requests for the company. Manage equipment orders and ensure timely delivery. Oversee mail distribution and package management. Print and organize departmental checks. Maintain and update the document management system. Assist in managing the organization’s learning management system. Coordinate company-wide meetings and communication events. Support HR-related events and activities planning. Contribute to various projects as required. Update and manage the company’s recognition and announcement website. Provide backup support to the HR Generalist. Perform additional duties as required. Qualifications: A minimum of 1 year of experience in an office environment. Ability to navigate multiple windows/browsers and perform extensive internet research, with a typing speed of 45 WPM. Proficient in G-Suite and Microsoft Office applications. Able to work at a computer for extended periods. Quick and accurate data entry skills are essential. MUST be flexible to work in the US Timezone. Must have a designated workspace for the provided device with appropriate backup solutions. Technical and Work Environment Requirements: Internet Connection: A primary connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can sustain work during power outages. Primary Device: Desktop or laptop with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor and a minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.

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Remote Project Coordinator at CrewBloom | Davao Region, Philippines

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Full-time|Remote|Remote — Davao Region, Philippines

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Dec 3, 2025

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Remote Project Manager at CrewBloom

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Full-time|Remote|Remote — Philippines

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Oct 27, 2025

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Remote Medical Scribe at CrewBloom | Philippines

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Business Development Representative (CORE)

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CrewBloom is seeking a dynamic Business Development Representative who will play a pivotal role in fostering and maintaining strong relationships while driving business growth.In this role, you will be tasked with achieving sales targets, delegating responsibilities, strategizing for business expansion, and identifying client needs. Your strong communication and interpersonal skills will be essential in cultivating positive relationships with both colleagues and clients.Key Responsibilities:Sales Engagement: Effectively conduct sales calls and product demonstrations to highlight the unique features and benefits of our offerings. Use your persuasive abilities to address potential client questions and objections, demonstrating how our solutions can fulfill their needs.Relationship Management: Develop and nurture robust connections with prospects, gaining insights into their business challenges and objectives. Position yourself and CrewBloom as a reliable advisor through effective communication and relationship-building techniques.Lead Qualification: Evaluate and qualify leads to assess their viability as business opportunities. Gain an understanding of prospects' needs, pain points, and budget considerations to determine alignment with our services.Sales Pipeline Oversight: Utilize CRM software to track and manage sales opportunities, ensuring accurate and up-to-date records of all interactions and progress with prospects. Prioritize leads and manage your time effectively to achieve sales goals.Negotiation and Closing: Leverage your negotiation skills to create mutually beneficial outcomes and successfully close deals. Navigate through the sales process by understanding prospect budgets, timelines, and decision-making criteria.Cross-Department Collaboration: Work closely with the success and marketing teams, as well as other relevant stakeholders, to ensure a seamless transition of qualified leads and maintain a unified sales strategy.Market Analysis: Stay informed about industry trends, competitor activities, and market conditions. Provide valuable insights to the marketing and product teams to enhance sales strategies and optimize our offerings.

Sep 24, 2024

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Dental Customer Support Representative

CrewBloom

Full-time|Remote|Remote — Philippines

Join CrewBloom's esteemed team as a Customer Support Representative in the dental sector! We are in search of a passionate individual dedicated to enhancing customer satisfaction within our client’s organization. The ideal candidate will be instrumental in providing outstanding service, responding to inquiries, and ensuring an exceptional overall experience for our clients.Key ResponsibilitiesCustomer Engagement: Interact with customers in a warm and professional manner, addressing their queries and concerns with care. Offer detailed information regarding dental services, procedures, and related topics. Appointment Management:Skillfully schedule and manage client appointments, collaborating with dental professionals to optimize scheduling efficiency.Insurance Assistance:Provide support for clients regarding insurance inquiries, confirming coverage, and offering necessary information to facilitate smooth payment processes.Issue Resolution:Effectively resolve customer issues, ensuring a swift and positive outcome that enhances customer satisfaction.Product Knowledge Development:Continually develop a thorough understanding of dental products, services, and procedures to assist customers more effectively.Record Keeping: Keep accurate and current customer records in our database. Document customer interactions, issues, and resolutions for reference and ongoing improvement. Collaboration: Work closely with dental professionals and administrative staff to provide a seamless customer service experience. Participate actively in team meetings and training sessions to stay updated on service protocols and improvements.

Jul 23, 2024

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Virtual Assistant and Operations Specialist

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Full-time|Remote|Remote — Philippines

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Dec 9, 2025

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Assistant Accountant (Remote - Philippines)

Hunt St

Contract|A$1.2K/mo - A$1.5K/mo|Remote|Remote — Philippines

Remote Assistant Accountant (Philippines) Location: Remote , Philippines Compensation: $1,200 AUD - $1,500 AUD per month Employment Type: Independent Contractor Agreement Schedule: Australian business hours (about 9 AM - 5 PM, Monday to Friday). As a contractor, manage your own time while supporting collaboration during these hours. About Hunt St Hunt St connects Australian businesses with skilled remote professionals in the Philippines. For this position, the client will engage you directly as an independent contractor. All work is fully remote from your home. About the Client The client is a respected commercial services provider operating across Australia’s eastern states. They deliver building maintenance and refurbishment, serving major corporations and government bodies. Projects include everything from urgent maintenance and insurance repairs to large-scale facility upgrades. Role Overview The Assistant Accountant manages the full accounts payable and receivable cycle. This includes handling supplier and customer transactions, supporting cash flow, and helping to maintain smooth financial operations. Accuracy, confidentiality, and professionalism are essential, along with strong collaboration skills for working with both internal teams and external partners. Main Responsibilities Process payments to suppliers and clients promptly and accurately, ensuring cash flow is balanced. Handle supplier invoices: match purchase orders, enter invoices, code transactions, and process payments. Monitor accounts payable and receivable inboxes, addressing or redirecting queries as required. Create and send sales invoices based on project progress claims. Allocate customer payments to the correct ledgers. Follow up professionally on outstanding customer payments. Complete monthly supplier statement reconciliations and resolve any discrepancies. Troubleshoot and resolve issues in accounts payable, receivable, and purchase order systems. Payroll and Compliance Process monthly payroll accurately and on schedule. Prepare and file monthly payroll tax returns for all relevant states. Assist with compliance for BAS, superannuation, and payroll tax obligations. Financial Reporting and Controls Maintain the general ledger, including balance sheet reconciliations and banking tasks.

Apr 16, 2026

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Accounts Receivable Collections Specialist

CrewBloom

Full-time|Remote|Remote — Philippines

Join our team as a Collections Specialist, where you will play a vital role in managing and collecting outstanding accounts receivables from our valued clients and customers. You will also tackle various aspects of the collections process, including resolving customer billing issues and minimizing accounts receivables.Key Responsibilities:Daily monitoring of billed accounts to ensure timely payments.Identification and follow-up on outstanding accounts receivables.Investigation of historical data related to debts and billing.Implement strategies to encourage prompt payment from clients.Address and resolve any billing discrepancies.Communicate with clients regarding overdue payments.Prepare and present detailed reports on collection activities and progress.Maintain productivity by managing a minimum of 40 claims per workday.

Jul 11, 2024

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