About the job
destinationknot is hiring a Remote Vacation Planning Client Services Specialist to assist travelers in organizing memorable trips. This position focuses on supporting clients, gathering essential trip information, and managing the various steps involved in planning vacations. Strong organizational skills, timely communication, and comfort with virtual work are important for success here.
What you will do
- Guide clients through each stage of the vacation planning process
- Research destinations, accommodations, and activities that fit client preferences
- Collect and organize trip details and preferences
- Prepare, update, and distribute itineraries and travel documents
- Communicate clearly and respond promptly to client questions
- Maintain accurate client profiles and keep records current
- Coordinate follow-ups and manage schedules to ensure tasks stay on track
- Confirm booking details and provide administrative support for reservations
- Handle general customer service and coordination tasks as needed
Requirements
- Strong organizational habits and attention to detail
- Clear communication skills, both written and verbal
- Ability to manage time effectively while working remotely
- Comfort using online platforms and digital tools
- Previous experience in customer service or administrative roles is preferred
- Reliable, professional approach and proactive follow-up with clients
Work environment
- Fully remote role based in Seattle, Washington
- Flexible scheduling
- Comprehensive training and ongoing support provided
This position offers a supportive environment for those who enjoy assisting clients and want to develop skills in client services and travel coordination.
