About the job
ABOUT US
At Indie Campers, we are redefining the campervan rental experience, making road trips accessible to all. Our digital-first approach emphasizes customer satisfaction, ensuring a seamless booking process and unforgettable adventures at competitive prices.
With over one million nights booked through our innovative platform, we proudly serve more than 300,000 travelers from 169 countries. Our extensive offerings include short-term RV rentals, flexible campervan subscriptions, and the opportunity to purchase our well-maintained vehicles.
Driven by technology, we face exciting challenges that require top-notch talent and a shared vision. We invite you to join our growing team as we embark on this thrilling journey together.
THE ROLE
We are seeking passionate travel enthusiasts to join our depot in Denver, Colorado. As a Rental Sales Agent, you will serve as the face of Indie Campers, reporting directly to the Branch Operations Manager. Your primary focus will be ensuring exceptional customer service, maintaining our fleet of campervans, and managing all operational aspects of the depot.
WHAT YOU WILL WORK ON
- Managing incoming reservations, welcoming guests, and facilitating smooth check-ins and check-outs.
- Preparing and cleaning campervans to maintain high standards.
- Overseeing the maintenance and repair needs of campervans, ensuring they are in peak condition.
- Registering guests, monitoring inventory, and processing payments efficiently.
- Addressing customer complaints and resolving emergencies as they arise.
WHO WE ARE LOOKING FOR
- A travel enthusiast with a strong customer service orientation, ideally with experience in tourism, hospitality, retail, or rental services.
- Fluency in English is mandatory; knowledge of the local language is a plus.
- Eligibility to work in the USA, a valid driver's license, and confidence in driving a campervan are required.
- Willingness to work on weekends and public holidays.
- A responsible individual who is dependable and takes their work seriously.
- Strong organizational skills and problem-solving abilities.
