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Reservations Agent at RHG | Cebu City

RHGCebu City
On-site Full-time

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Experience Level

Entry Level

Qualifications

• Strong communication skills, both written and verbal• Excellent organizational abilities• Proficient in using reservation systems and Microsoft Office• Ability to work in a team-oriented environment• Previous experience in customer service or hospitality is a plus.

About the job

RHG seeks a Reservations Agent in Cebu City to assist guests throughout the booking journey. The role centers on managing reservations, answering inquiries, and ensuring each guest receives timely, attentive service.

Main responsibilities

  • Handle guest reservations with accuracy and efficiency
  • Reply to questions and requests via phone, email, or other communication channels
  • Share clear details about room availability, rates, and services
  • Coordinate with team members to deliver strong guest support

What we look for

  • Clear communication and a focus on customer service
  • Ability to multitask and keep organized
  • Comfort working in a hospitality environment
  • Interest in assisting guests and resolving issues

This position is located in Cebu City.

About RHG

RHG is a leading name in the hospitality sector, dedicated to providing top-notch service and memorable experiences for our guests. We pride ourselves on our commitment to excellence and our vibrant company culture that fosters growth and collaboration.

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