About the job
Location: Witham
Salary: From £31,300 to £38,170 per annum
Role: Permanent
OVERVIEW
As the Retail Assistant Manager, you will step in as the leader of our retail store, supporting the Store Manager in creating an exceptional customer experience. Your mission will be to oversee the effective management of the entire store, ensuring that our standards for quality, service, and product availability are met consistently. To thrive in this position, a true passion for retail and customer service is essential, along with outstanding leadership and coaching capabilities. Your dynamic and proactive approach, alongside your ability to prioritize tasks efficiently, will be key to your success. The Retail Assistant Manager role is centered around cultivating a motivated and focused team dedicated to delivering an unparalleled customer experience. In return, we offer a competitive salary and a rewarding career opportunity.
KEY RESPONSIBILITIES
- Lead, coach, and develop a high-performing retail team.
- Ensure customer satisfaction through effective team management and adherence to retail standards.
- Direct and manage all aspects of the retail store team.
- Ensure compliance with health and safety regulations.
- Inspire, train, and develop team members while identifying future talent.
- Plan and prioritize store operations to achieve excellence.
- Oversee all necessary store administration tasks.
- Manage stock levels, ensuring freshness and availability while maintaining stock integrity.
- Drive the store to meet and exceed performance targets.
- Act as a deputy for the Store Manager, implementing and executing company directives.
- Understand customer needs and ensure they receive 'best in class' service.
- Ensure staffing levels meet operational goals and customer expectations.
- Oversee the replenishment process for the store.
IDEAL CANDIDATE
No matter your background, you should be ready to take on the challenge of driving one of the most successful retail stores and advancing your own retail management career. Our client is eager to connect with individuals who can lead and inspire their teams to achieve ambitious performance goals. You will recognize the importance of customer satisfaction and be a collaborative team player who works closely with your Store Manager.
- Experience in retail management or food retail is preferred, though backgrounds in hospitality, leisure, or general retail management will also be considered.
- Demonstrated ability to motivate teams for optimal performance.
- Capacity to lead and work proactively within a team environment.
- Experience managing a service-oriented environment.
