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Experience Level
Entry Level
Qualifications
Qualifications:At least a Senior High School graduate, 2nd year college student, or holder of a 2-year vocational/associate degree (experience not required). ORHigh School Graduate (Old Curriculum) with a minimum of 1 year of BPO experience. Proficient in both spoken and written English. Willing to work fully on-site in Quezon City. Able to work on a shifting schedule. Available to start immediately.
About the job
Tasq-Work is looking for a Retail Associate / Customer Service Representative to support a growing retail account in Cyberpark, Quezon City. This role centers on providing responsive and helpful service to customers through multiple channels. Strong communication skills, attention to detail, and a practical approach to problem-solving are essential.
What you will do
Respond to customer inquiries by phone, email, and chat in a prompt and professional manner.
Work to resolve customer concerns and complaints, aiming to address issues on the first contact whenever possible.
Keep accurate records of all customer interactions.
Collaborate with team members to improve service processes.
Provide clear and accurate information about products and services to help customers make informed decisions.
Identify opportunities to improve the customer experience and suggest enhancements.
Strive to meet or exceed individual and team performance targets.
Location
This position is based onsite at Cyberpark in Quezon City, Metro Manila, Philippines.
About Tasq-Work
Tasq-Work is a vibrant and growing company dedicated to providing exceptional customer service solutions. We pride ourselves on fostering a supportive work environment where employees can thrive and develop their skills.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Tasq-Work is looking for a Retail Associate / Customer Service Representative to support a growing retail account in Cyberpark, Quezon City. This role centers on providing responsive and helpful service to customers through multiple channels. Strong communication skills, attention to detail, and a practical approach to problem-solving are essential. What you…
Full-time|On-site|Quezon City, Metro Manila, Philippines
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Full-time|On-site|Quezon City, Metro Manila, Philippines
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Full-time|On-site|Quezon City, Metro Manila, Philippines
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