Retail Manager - Catering & Hospitality

WSH GroupLondon

On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess strong leadership skills, with experience in retail management, catering, or hospitality. You should demonstrate a passion for customer service and the ability to manage a diverse team effectively. Excellent communication and organizational skills are essential.

About the job

Join WSH Group as a Retail Manager specializing in Catering & Hospitality. In this pivotal role, you will oversee operations, ensuring exceptional service while driving business growth. Your leadership will inspire your team to deliver outstanding customer experiences in a fast-paced environment.

About WSH Group

WSH Group is a leading provider of catering and hospitality services in the UK, known for our commitment to quality and innovation. We pride ourselves on creating exceptional dining experiences tailored to our clients' needs.

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Sales Advisor at Lagardère Travel Retail | London Stansted Airport

Lagardère Travel Retail

Full-time|On-site|London Stansted Airport

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.

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Retail Store Manager at smcp | London

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Role overview smcp is hiring a Retail Store Manager for its Covent Garden location in London. This position oversees daily retail operations and plays a key role in shaping the customer experience and store performance. What you will do Lead and support the store team, including scheduling and staff development Monitor sales activity and work toward store targets Manage inventory levels to meet demand and minimize loss Ensure visual merchandising aligns with brand standards Promote a welcoming atmosphere for customers Location This role is based in Covent Garden, London.

Apr 17, 2026

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Dynamic Sales Advisor at Lagardère Travel Retail | London Gatwick Airport

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Full-time|On-site|London Gatwick Airport

Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive

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Senior Business Development Manager

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Full-time|On-site|London, England, United Kingdom

About Us:Connexity is a globally recognized leader in retail performance marketing, boasting over 20 years of pioneering innovation in e-commerce. We are on the lookout for a seasoned and well-connected sales expert to drive our ambitious growth strategies in the pivotal UK market.Following our acquisition by Taboola in 2021, we have become the first Open-Web source for publishers, seamlessly merging editorial content with tailored product recommendations, enabling readers to purchase related products effortlessly.Discover how we are transforming the industry!About the Role:This key position presents a remarkable opportunity for a high-caliber individual contributor to make a significant impact on our European expansion and contribute directly to our ambitious revenue objectives.Reporting directly to the VP of EU Business Development, you will take full ownership of your sales pipeline, with a clear target of achieving £1.5M in annual advertising revenue. We seek an ambitious and results-oriented professional with a proven sales record among senior decision-makers in the UK retail e-commerce sector.In addition to individual achievements, you will collaborate closely with cross-functional teams to deliver exceptional value to clients and maximize revenue and profit opportunities.Responsibilities:Strategic Territory Management: Create and implement a comprehensive business development strategy for your territory, identifying key growth opportunities and meeting revenue targets.High-Value Prospecting & Acquisition: Actively engage with key decision-makers in leading UK retail e-commerce brands, agencies, and partners through various outreach methods, including cold-calling, email, and LinkedIn.Consultative Sales & Solutioning: Gain a deep understanding of client needs and challenges, positioning Connexity's diverse solutions to ensure their success.Relationship Management: Build and maintain robust, long-lasting relationships with clients, agencies, and industry partners to optimize revenue potential.Market Intelligence & Product Development: Serve as a critical link between the market and internal teams, providing valuable feedback, competitive insights, and suggestions for product enhancement and strategic direction.Cross-Functional Collaboration: Work closely with internal marketing, seller support, product, and operations teams to ensure efficient execution.Thought Leadership: Represent Connexity at important industry events and conferences.

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Retail Manager - Catering & Hospitality

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Join WSH Group as a Retail Manager specializing in Catering & Hospitality. In this pivotal role, you will oversee operations, ensuring exceptional service while driving business growth. Your leadership will inspire your team to deliver outstanding customer experiences in a fast-paced environment.

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Sales Advisor at Lagardère Travel Retail | London Heathrow Airport

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Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store

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Retail Manager - Catering & Hospitality

WSH Group

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Role overview WSH Group seeks a Retail Manager to lead catering and hospitality operations in London. This role manages daily activities, guiding a team committed to high service standards. The Retail Manager shapes the guest experience and ensures company expectations are met throughout every service area. What you will do Direct all on-site catering and hospitality operations Manage, train, and support staff members Promote strong customer service at every interaction Monitor quality and efficiency across all services Requirements Background managing teams in catering, hospitality, or retail Strong organizational and leadership abilities Dedication to excellent service and operational standards

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Retail Assistant Store Manager at Vuori | Covent Garden

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Event Project Manager - Retail Division

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Apr 23, 2026

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