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Retail Team Lead

ThumaDenver, Colorado
On-site Full-time

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Experience Level

Manager

Qualifications

To thrive in this role, you should have previous experience in retail leadership and a passion for delivering outstanding customer service. Strong communication skills, the ability to motivate a team, and a keen eye for detail in visual merchandising are essential.

About the job

Thuma is hiring a Retail Team Lead for the Cherry Creek store in Denver, Colorado. Reporting to the Store Manager, this role shapes both the customer experience and the day-to-day atmosphere for the team.

Key responsibilities

  • Mentor and support retail associates, encouraging their development on the sales floor
  • Promote a collaborative and positive workplace where team members feel appreciated
  • Set a welcoming and polished tone for every customer interaction
  • Maintain strong visual merchandising standards and uphold Thuma’s brand values
  • Work with the team to achieve operational goals and essential store metrics

Requirements

  • Confidence and professionalism in interactions with customers and colleagues
  • Experience in retail or other customer-facing roles is an advantage
  • Dedication to teamwork and delivering a high standard of service

About Thuma

At Thuma, we are committed to creating an inviting and elevated shopping experience for our customers. Our innovative approach to retail emphasizes quality, sustainability, and exceptional service.

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