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SaaS Implementation Engineer - APAC

Keeper Security, Inc.Tokyo Prefecture, Japan
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who possess:A strong technical background with experience in software implementation or customer support roles. Excellent communication skills in both Japanese and English, both written and verbal. Problem-solving skills and the ability to work proactively with customers to understand their specific needs. Experience in conducting training sessions and creating user documentation. Familiarity with cybersecurity concepts and SaaS platforms is a plus.

About the job

Description

Join Keeper Security as a motivated SaaS Implementation Engineer within our APAC B2B Support team. This role requires presence in our Tokyo office to better facilitate customer onboarding and support.

Keeper’s cybersecurity solutions are relied upon by millions of individuals and numerous organizations worldwide. Our software, available in 23 languages and sold in over 150 countries, is at the forefront of cybersecurity innovation. This is your opportunity to join one of the fastest-growing cybersecurity firms, develop crucial skills, and assist customers in seamlessly integrating our platform into their business practices.

About Keeper

Keeper Security, Inc. is revolutionizing cybersecurity for individuals and enterprises globally. Our user-friendly solutions are designed with end-to-end encryption, protecting users across all devices and locations. Our zero-trust privileged access management platform can be deployed in minutes and integrates effortlessly with various technology stacks to prevent breaches, lower help desk costs, and ensure compliance. Trusted by millions, Keeper leads the way in password and secrets management, secure remote access, and encrypted messaging. Discover how our zero-trust and zero-knowledge solutions combat cyber threats at KeeperSecurity.com.

About the Role

As a SaaS Implementation Engineer, you will play a crucial role in guiding customers through the integration process of Keeper within their environments. Your objective will be to ensure a smooth transition from onboarding to full utilization of our services. This position requires a deep understanding of customer needs, the ability to configure Keeper software accordingly, and providing ongoing technical support while collaborating with cross-functional teams.

About Keeper Security, Inc.

Keeper Security, Inc. is transforming cybersecurity for individuals and organizations around the globe. Our innovative solutions protect every user through end-to-end encryption, ensuring security across all devices and locations. Our platform is designed to prevent breaches, reduce operational costs, and maintain compliance, making us a leader in the cybersecurity space.

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