About the job
About AvePoint:
AvePoint is at the forefront of data security, governance, and resilience, providing innovative solutions that extend beyond traditional methods. With a commitment to enhancing collaboration, we empower over 25,000 customers globally to secure, prepare, and optimize their data across various platforms such as Microsoft, Google, and Salesforce. Our extensive global channel partner program comprises approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our offerings available in over 100 cloud marketplaces. Discover more at www.avepoint.com.
At AvePoint, we prioritize investing in our team. Our culture is built on agility, passion, and collaboration, enabling you to shape your career, make a meaningful impact, and take charge of your future.
What You Will Be Doing:
As a Sales and Renewal Representative, your primary responsibility will be to demonstrate the value of renewing annual maintenance contracts to our existing customers, ensuring timely renewals. This role demands a blend of sales acumen, effective value communication, organizational skills, and exceptional customer service.
Your key responsibilities will include:
- Managing sales processes for existing customers
- Facilitating timely renewals for current customers
- Collaborating with sales executives on account management and potential opportunities
- Coordinating with internal and external business teams, including legal and accounting
- Maintaining diligence in forecasting and managing ongoing and upcoming sales
- Following up with quoted customers until renewals are successfully closed
- Tracking cancellation rates and understanding reasons for cancellations
- Keeping up-to-date with current products and pricing to effectively close sales
- Identifying and transferring leads to the sales department
