Sales Assistant - Experience Expert at Mulberry | London

MulberryRegent St, London

On-site Part-time

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Experience Level

Entry Level

Qualifications

- Previous experience in retail or customer service is preferred.- Strong communication and interpersonal skills.- A passion for luxury products and the Mulberry brand.- Ability to work well in a team-oriented environment.- Willingness to learn and develop within the role.

About the job

About Mulberry

Mulberry began in Somerset, England in 1971. Over five decades, we have grown into a well-known British lifestyle brand, recognised for quality and design that capture the Mulberry Spirit.

Sustainability is central to who we are. In 2024, we earned B Corp Certification, reflecting our commitment to social and environmental responsibility.

Our purpose is to make a positive difference for people and the planet. The team shares values of honesty, energy, and community.

Role Overview: Sales Assistant - Experience Expert

At Mulberry, Sales Assistants are known as Experience Experts. The focus is on creating memorable experiences for every customer. This means using strong product knowledge and storytelling to personalise each interaction and build lasting relationships. Curiosity and a willingness to learn are important, as is supporting our 'Back to the Mulberry Spirit' initiative.

Location

Regent St, London

What You Will Do

Customer Focus

Create a welcoming and enjoyable atmosphere for customers and colleagues.
Deliver an engaging and memorable in-store experience.
Build and maintain key customer relationships using in-store CRM tools.
Stay culturally aware and use Mulberry’s place at the intersection of life and art to inspire customers.

Performance Driven

Show curiosity about the business and share insights with the team.
Bring a competitive spirit and a strong drive to achieve results.
Maintain operational excellence in every part of the role.

What We Look For

We welcome people who share our values and want to contribute to a positive team culture. If this sounds like the right fit, consider joining us at Mulberry.

About Mulberry

Mulberry is a renowned British lifestyle brand, rooted in quality craftsmanship and sustainable practices. With a rich heritage and a commitment to social responsibility, we aim to create a positive impact on society and the environment.

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