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Sales Caller (PH)

getwingappManila, Philippines
On-site Full-time

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About the job

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Disclaimer: This description serves as a general outline for the Sales Caller position. Specific tasks and tools will be elaborated upon during the final interview stage. Please ensure you apply for the correct position based on your qualifications and location. We are particularly interested in candidates who can excel in this role!

Sales Caller (Remote)
At Wing, we are on a transformative journey to reshape the future of work for companies around the globe! We aim to be the premiere solution for businesses seeking to build elite teams and streamline their operations.

We are actively seeking a Sales Caller to join our dynamic team immediately!

Key Responsibilities:
1. Engage with customers to provide details about products and services, close sales, or request donations.
2. Qualify leads via phone and input the necessary details into our CRM system.
3. Schedule and follow up on customer appointments, including rescheduling as needed.
4. Conduct collection calls, manage debts, and update customer payment records using detailed phone scripts.
5. Administer and analyze customer surveys, compiling results into comprehensive reports.
6. Manage support tickets, troubleshoot issues, and effectively resolve customer inquiries.
7. Collaborate with internal teams to integrate lead generation strategies with our overall sales approach.
8. Perform other ad hoc duties as required.

Required Qualifications:
• High school diploma or completion of any relevant certification course.
• At least 1 year of experience in sales, demonstrating success in meeting and exceeding sales targets while effectively managing customer relationships.
• Exceptional English communication skills, both written and oral (minimum C1 level).
• Strong proficiency in phone, email, and instant messaging communication.
• Excellent organizational and time management abilities.
• Tech-savvy with familiarity in using contemporary technologies such as desktop sharing, cloud services, CRM, and VoIP systems.
• Proficient in word processing and spreadsheet software (e.g., MS Office).
• Understanding of online calendars and scheduling tools (e.g., Google Calendar).
• Self-motivated, confident, and detail-oriented.
• Willingness to work during graveyard shifts.

Technical Requirements:
• USB headset equipped with noise-canceling features.
• Operational webcam.
• Computer with a minimum processor speed of 1.8 GHz and adequate specifications to support job functions.

About getwingapp

Wing is a pioneering company committed to revolutionizing the global work landscape. We specialize in empowering businesses to create high-performing teams and automate their operational processes, ensuring they can focus on strategic growth and innovation.

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