Sales Support Specialist

remote-recruitmentRemote — South Africa

Remote Full-time ZAR 28K/yr - ZAR 28K/yr

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Experience Level

Experience

Qualifications

Qualifications and ExperienceAt least 2 years of experience in a sales support, administrative, or logistics coordination role. Outstanding written and verbal communication skills. Exceptional organizational and time-management skills, with a strong emphasis on detail. Proficient in using CRMs and sales tracking tools. Ability to meet tight deadlines and service level agreements. Proficiency in Microsoft Office Suite, particularly Excel and Outlook. A reliable internet connection and a personal laptop are essential.

About the job

Sales Support Specialist

Job Overview

Are you an organized individual with a strong commitment to operational excellence and exceptional client service? Join our vibrant UK-based company as a Sales Support Specialist. In this crucial role, you will be instrumental in advancing the sales process. Collaborate closely with a high-performing sales team to prepare accurate quotes, manage orders, and facilitate smooth communication between clients and internal stakeholders. If you excel in a dynamic, fast-paced environment and possess a keen attention to detail, this position may be the perfect fit for you.

Salary: R28,000

Key Responsibilities

Timely preparation of both simple and complex sales quotes tailored to customer requirements and company guidelines.
Acknowledge and process quotes and inquiries within established SLAs.
Submit deal registrations promptly within 2 hours of the request.
Coordinate logistics to guarantee timely product delivery and address any associated challenges.
Deliver proactive support to clients and the sales team, responding to inquiries and directing warm leads to account managers.
Assist the Sales Director with order tracking, reporting, and managing open inquiries.
Maintain up-to-date and accurate records within the CRM system, including customer information, sales activities, recurring billing, and renewal prospects.
Create detailed renewal opportunities for expiring software or hardware orders, including potential revenue and profit estimates.
Continuously identify and implement process improvements to enhance sales support operations.

About remote-recruitment

Join a forward-thinking UK-based company that values operational excellence and client satisfaction. We pride ourselves on our dynamic work environment and commitment to professional growth.

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German-Speaking Technical Support Engineer

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