Salesforce Experience Architect - AI and Agentforce Solutions

NeuraFlash, Part of AccentureRemote - Canada (Alberta, British Columbia, Ontario Only)

Remote Full-time

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Experience

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Key Responsibilities:Provide industry-leading practices and act as a trusted advisor to clients. Lead requirements gathering processes and serve as the Salesforce platform authority. Adopt an experience design-centric approach in crafting solutions. Collaborate with clients to develop their strategies and roadmaps, facilitating both immediate wins and long-term objectives. Utilize Salesforce technologies including Agentforce, Einstein Bots, Einstein for Service, and Service Intelligence. Contribute to detailed design specifications, infrastructure planning, and project management. Transform business requirements into effectively architected solutions.

About the job

Why Join NeuraFlash, a Part of Accenture?

At NeuraFlash, part of Accenture, we are at the forefront of revolutionizing business through the innovative applications of AI and pioneering technologies such as Agentforce. As a recognized leader in AI, Amazon, and Salesforce solutions, we develop intelligent systems that integrate Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce to transform workflows, enhance customer experiences, and yield measurable outcomes. Our offerings range from conversational AI to predictive analytics, equipping organizations with the tools to thrive in a rapidly changing digital environment through advanced, customized strategies.

Proudly influencing the future of generative AI and AI agents, NeuraFlash was chosen as the exclusive partner for the private beta of Salesforce's Agentforce before its launch. Following the launch, we have established ourselves as Salesforce’s top partner for Agentforce, underscoring our pioneering role in this transformative arena.

Join us on the NeuraFlash journey and contribute to shaping a new era of AI-driven transformation. You will collaborate with visionary experts who are dedicated to pushing the boundaries and utilizing technologies like Agentforce to achieve remarkable customer outcomes. Whether you’re focused on developing sophisticated AI-driven bots, optimizing business processes, or crafting solutions with the latest generative AI technologies, your contributions will drive large-scale innovation. If you’re eager to leave your mark in the AI domain, NeuraFlash is the ideal setting for you.

As an Experience Architect specializing in AI & Agentforce, your role will involve spearheading solutions and creating Agentforce-powered experiences that deliver significant business value to our clients. You will collaborate with our skilled AI team to drive our success and exceed customer expectations. This position emphasizes experience design, solution architecture, and implementation of GenAI technologies.

About NeuraFlash, Part of Accenture

NeuraFlash, a part of Accenture, is a visionary firm that leverages the power of AI and cutting-edge technologies like Agentforce to reshape the future of business. We pride ourselves on being leaders in innovation and customer experience enhancement.

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