Salesforce Solution Architect

Key ResponsibilitiesOversee the management of multiple teams and clients throughout the entire Salesforce CRM development lifecycle, including implementation and quality assurance.Employ structured analytical thinking to swiftly adapt to changes in organizational policies, processes, and business priorities, drawing on substantial experience in business operations.Craft systems strategy, define requirements, design, prototype, and test customized technology solutions while supporting system implementation efforts.Engage with onshore stakeholders to grasp requirements, propose design modifications, communicate daily progress, and manage stakeholder relationships and escalations.Conduct business analysis to track and enhance performance metrics and profitability.Exhibit strong leadership qualities, inspiring team members through exemplary conduct.Lead, mentor, coach, and motivate team members to achieve their highest performance levels and enhance their career trajectories.Assist in the formulation and execution of talent acquisition, development, and retention strategies.Ensure high-quality project delivery of engagements led by you.Support practice development initiatives, including knowledge management, service standardization, and development of points of view.Possess a solid understanding of general project management principles.

Company Overview:DVI Solutions has been at the forefront of audio-visual solutions since 2002, assisting clients in enhancing communication and collaboration, whether in the office or across continents. With a presence in multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, our clientele ranges from corporations and government agencies to schools, retail stores, and hotels.Position Summary:We are on the lookout for a dedicated Salesforce Administrator to join our Manila team. This 6-month contract position has the potential for full-time employment. The ideal candidate will play a pivotal role in administering, configuring, and optimizing our Salesforce platform to efficiently support our sales, revenue, e-commerce, and customer service operations.Your responsibilities will involve collaborating with business users to gather requirements, enhance workflows, and manage daily Salesforce operations encompassing Sales Cloud, Revenue Cloud, Commerce Cloud, Service Cloud, and Marketing Cloud.Key Responsibilities:Facilitate sales pipeline management, opportunity tracking, quoting, pricing workflows, and revenue reporting (Sales & Revenue Cloud).Support e-commerce processes and integrations via Commerce Cloud.Assist with customer service and marketing activities within Service Cloud and Marketing Cloud.Serve as the primary contact for Salesforce-related inquiries from business stakeholders.Collaborate with stakeholders to gather and translate requirements into Salesforce solutions.Implement Salesforce configurations such as fields, page layouts, record types, validation rules, flows, reports, and dashboards.Manage user permissions, profiles, roles, and access settings.Maintain data accuracy and integrity through regular clean-up, imports, and checks.Document business processes and system configurations.Participate in testing, deployment, and support for new Salesforce features or enhancements.Provide training and guidance to users to maximize Salesforce utilization.Work closely with IT, sales operations, and business teams to drive continuous platform improvements.

About the Role dvi-solution is hiring a Salesforce Developer - Revenue Cloud in Manila, Metro Manila, Philippines. This position focuses on building and customizing Salesforce solutions that support revenue processes and improve customer interactions. What You Will Do Design and implement Salesforce Revenue Cloud features to support business goals Work with teams across the company to gather requirements and translate them into technical solutions Create and maintain technical specifications for Salesforce projects Contribute to successful project delivery by collaborating with stakeholders throughout the development cycle

About DialpadDialpad is an innovative AI-driven customer communications platform that is redefining how businesses engage with their customers. Over 50,000 organizations worldwide—such as Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to foster stronger customer relationships through real-time, AI-enhanced insights. Discover more at dialpad.com.Join the Dialpad TeamAt Dialpad, you will be part of a dynamic team dedicated to empowering our clients and their employees to achieve exceptional success. We value every conversation and are committed to enhancing each interaction with our platform's real-time insights and automation tools.We embrace continuous improvement, encouraging all team members to utilize cutting-edge AI technologies to refine both our platform and their professional skills. We seek individuals who not only meet our rigorous standards but exceed them. Our ambitious goals require a team that excels at the highest level, embodying traits such as: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Solutions Architect at Dialpad, you will play a vital role in ensuring our customers have a seamless onboarding experience from day one. Your problem-solving skills and genuine desire to assist will be critical as you guide clients through every stage of their journey with us. You will serve as a subject matter expert, offering technical consulting and support, ultimately delivering an unparalleled customer experience.This position reports to the Manager of Solutions Architecture and requires availability to work US hours.

Join our dynamic Client Solution and Integration Architecture team within the Product & Technology Organization at Avaloq. Our mission is to design and oversee the End-to-End Architecture of banking solutions globally, leveraging our Avaloq-based outsourcing services portfolio. Our team is composed of seasoned Business, IT, and Enterprise Architects focused on customer-centric activities, including consulting, solution definition, and comprehensive documentation.Your Key Responsibilities:Act as a Solution Manager to define optimal architectural solutions for banks, ensuring alignment with enterprise business strategy while balancing architectural excellence and client needs.Take ownership of drafting Solution Definition documents for ongoing transformation projects for Avaloq clients, utilizing Enterprise Architecture tools to document client architectures, and assist in cost estimations and proposals.Gather, analyze, and maintain client requirements, translating them into effective information system or service solutions, while driving solution selection based on criteria such as cost efficiency, competitiveness, and adherence to strategic objectives.Provide consulting support to Avaloq clients regarding Solution Architecture topics.Contribute a high-level perspective during functional and system analysis, feasibility studies, and project definitions.Collaborate with project managers in planning solution aspects of large-scale transformation initiatives, including cost estimations.Support Avaloq management in strategic decisions and promote the latest architectural principles across the organization.

Join our dynamic team as a Salesforce Technical Consultant where you will leverage your expertise in Salesforce solutions to help our clients maximize their CRM potential. As a pivotal member of our technology team, you will analyze business needs, design tailored solutions, and implement best practices in Salesforce.

Join our rapidly growing cloud consulting practice as we seek skilled and experienced Senior AWS Solutions Architects to spearhead the design and execution of complex AWS transformation initiatives. This is a hands-on architecture position that involves close collaboration with enterprise clients to design, migrate, and modernize workloads on AWS. Unlike traditional design roles, our architects actively engage within delivery teams, constructing production environments and steering engineering teams towards successful cloud adoption. Your Responsibilities As a pivotal member of our team, you will: Design secure and scalable AWS architectures that align with client business objectivesLead workload migration initiatives to AWS utilizing services such as AWS MGN and DMSImplement Infrastructure as Code using tools like Terraform or CloudFormationEnhance the development of CI/CD pipelines and automated deployment processesEnsure environments comply with AWS best practices for reliability, performance, and securityProvide technical leadership and mentorship to engineers within delivery teamsContribute to architecture governance, documentation, and solution standardsQualifications We are looking for architects who bring together solid AWS design skills with practical delivery experience, including: Proven expertise in designing and implementing AWS solutionsComprehensive understanding of AWS networking, security, and scalable architecture designExperience in delivering end-to-end AWS migrations and modernization programsHands-on experience with Terraform or CloudFormation in production settingsBackground in consulting, professional services, or complex enterprise delivery environments Additional Experience Familiarity with containerization and orchestration tools such as Docker and KubernetesProficiency in serverless architecture patternsExperience with data analytics platforms like Redshift, Athena, and EMRAutomation scripting skills in languages such as Python, Bash, or PowerShellKnowledge of security platforms including Fortinet, Palo Alto, CrowdStrike, or SentinelOneWhy Join Us? Become part of a dynamic organization that values innovation and teamwork, and where your contributions can significantly impact our client's success and our company's growth.

Company Overview: cbs APAC is a premier international consultancy with its headquarters in Heidelberg, Germany. We specialize in delivering top-tier consulting and technology services tailored for large industrial corporations that utilize SAP systems. To learn more about us, visit our website at cbs APACJob Overview: Join the cbs technical team to engage in custom ERP developments, integration projects, and cloud applications for our global clientele. You will design, implement, and manage SAP Cloud Integration solutions using PI/PO/CPI technologies, ensuring high-quality delivery throughout all phases of the project lifecycle.

About UsAt Sweep, we serve as the essential agentic layer for enterprise systems, empowering teams and metadata agents to innovate, modify, and govern systems with both agility and assurance.Your Role at SweepWe are in search of an enthusiastic Salesforce Administrator who is adept at problem-solving and committed to delivering exceptional customer experiences. In this pivotal role, you will be the primary point of contact for both Salesforce and Sweep support. Your responsibilities will include troubleshooting issues, managing support tickets, and ensuring optimal system performance. This position blends hands-on Salesforce administration with customer support duties, encompassing troubleshooting, data management, and configuration updates.Customer Support & Issue ResolutionAct as the main point of contact for customers requiring assistance with Salesforce and Sweep.Diagnose, troubleshoot, and resolve technical issues while ensuring a positive customer experience.Offer personalized guidance and best practices to help customers maximize their use of both platforms.Ticket & Case ManagementOversee support tickets from submission to resolution, adhering to response and resolution SLAs.Document all interactions, solutions, and follow-ups accurately in the ticketing system.Prioritize critical and time-sensitive cases to ensure prompt resolution and customer satisfaction.Salesforce Administration & OptimizationAssist with Salesforce and Sweep configurations, workflows, and user management.Conduct regular system health checks to identify and mitigate potential issues.Contribute to ongoing enhancements that improve platform performance and usability.Collaboration, Reporting & InsightsCollaborate with product and engineering teams to escalate complex technical issues.Provide feedback and insights to inform product and process improvements.Monitor and report on support trends, resolution metrics, and customer satisfaction levels.Training & Knowledge ManagementCreate and maintain support documentation, FAQs, and self-service resources.Facilitate onboarding with training sessions and workshops to equip new users.

About UsFounded in 1995 in the vibrant city of Singapore, Xcellink is synonymous with the qualities of our home nation: a focus on processes, productivity, and performance. As a leading professional services firm, we are committed to integrity, collaboration, resilience, and forging strong partnerships. With a diverse and multicultural team, we have spent over two decades excelling in IT recruitment services and managing Enterprise ICT Operations, establishing ourselves as a trusted partner for high-growth global corporations, established local businesses, and government-linked entities.Job Opportunity: OutSystems Solutions Architect / Technical LeadWe are seeking a seasoned OutSystems Technical Lead to join our dynamic software engineering team. In this pivotal role, you will be responsible for designing and developing scalable solutions utilizing the OutSystems low-code platform, ensuring that our technical implementations align with business objectives and requirements.Your key responsibilities will include architecting robust solutions, managing integrations, and leading a development team while upholding coding standards and best practices. You will mentor team members, troubleshoot complex technical issues, and oversee the delivery of secure, high-performing applications. Collaboration with stakeholders and cross-functional teams will be essential for achieving organizational goals.Additionally, you will keep abreast of advancements in the OutSystems platform to enhance its value for the enterprise. This role requires a solid technical background complemented by effective leadership skills.If you have experience with low-code platforms and are ready for your next career challenge, we invite you to send your resume to recruit@xcellinkgroup.com or hr@xcellinkgroup.comJoin us at Xcellink and be a part of innovative projects that make an impact!Responsibilities:Lead multiple development teams in application implementation.Translate business requirements into scalable, effective application solutions.Conduct code reviews to ensure adherence to development best practices.Design, develop, and test OutSystems applications in accordance with established coding standards.Coordinate with other technical teams and business analysts as necessary.Assess existing applications for performance, architecture, and design, and refactor using OutSystems design patterns.Perform root cause analysis to resolve defects, leveraging expertise in applications, interfaces, and technology.Create flexible data models and seamless integration points.Provide mentorship to junior team members, fostering their professional growth.

At Coconut , we bridge the gap between innovative founders and exceptional remote talent, fostering partnerships built on trust and mutual growth. Our philosophy centers on the belief that true success is a collective achievement—clients reach their objectives while our virtual professionals thrive in fulfilling careers. We are excited to invite exceptional talent to apply for the following position:Position: Monday.com Solutions ArchitectMonthly Compensation: $1,250 - $2,150Work Schedule: Full-time - 40 hours/weekRequired Time Zone: CDT Business Hours==================================================To ensure a smooth application process, please complete the following THREE tasks before filling out the application form.Application Requirements:1 English Proficiency Assessment – Indicate your CEFR English proficiency level in the application. If uncertain, you can take a quick assessment here: EF SET Quick Check.2 Coconut VA Profile (Resume) – Create your Coconut VA profile using this template: Coconut VA Profile Template. Your resume must adhere to this format and should be in English. This reflects your attention to detail and adherence to instructions.3 1-Minute Introduction Video – Record a brief introduction video (preferably using Loom) and include the link in your application. Be sure to review these video tips and sample videos. Please note: By submitting your video, you allow Coconut to share it on our platforms to enhance your chances of client matching. Applications with broken or dummy video links will be disqualified.

Join Harbor Global as a Senior Salesforce Developer/Administrator and take a leading role in enhancing our Salesforce platform. In this fully remote position, you will be responsible for developing and administering Salesforce solutions that drive our business objectives.Your expertise will be vital in customizing Salesforce to meet the unique needs of our clients, ensuring that our CRM solutions are optimized for performance and user experience.

Join our dynamic team at Continental as a Senior Salesforce IT Consultant, where you will play a pivotal role in transforming our clients' business processes through innovative Salesforce solutions. Your expertise will help us deliver exceptional value and drive digital transformation.

Join Hiive, a pioneer in transforming how private companies and their shareholders access liquidity. Our institutional-grade platform connects buyers, sellers, and issuers, streamlining secondary transactions in venture-backed, pre-IPO firms, and bringing much-needed efficiency, transparency, and standardization to a previously opaque asset class.With recognition as one of Canada’s fastest-growing companies and support from prestigious U.S. investors, Hiive is profitable and well-capitalized. We are expanding our high-performance team to meet increasing demand and explore new market opportunities.Curious about what it's like to work at Hiive? Visit our careers page to discover how you can thrive with us!As a Salesforce Administrator on our dynamic Sales Operations team, you will be integral in maintaining system health and collaborating with various business units to resolve challenges and enhance processes.Your role will encompass the daily management of our Salesforce instance, which includes gathering requirements, documenting procedures, and deploying declarative solutions. This position is particularly well-suited for someone who excels in high-volume, detail-oriented environments, enjoys hands-on data work, and can identify opportunities for process improvement and automation.Your key responsibilities will include:Data Operations & Integrity (Primary Focus)Executing high-volume data operations with precision, which includes:Deduplicating and merging records (Contacts, Accounts, and custom objects).Performing bulk updates and backfills across Salesforce.Updating and correcting lookup relationships between records.Cleaning and standardizing datasets imported from CSVs or external sources.Utilizing deduplication tools (such as DataGroomr) and Salesforce's native deduplication features to design and execute structured deduplication workflows.Identifying and resolving issues related to missing or incomplete data, broken relationships between objects, and conflicting or duplicate records.Conducting ongoing audits to ensure Salesforce remains a reliable source of truth.

Role Overview AvePoint is hiring a Salesforce Support Engineer in Cebu, Philippines. This position focuses on delivering Level 1 and Level 2 support for clients using Salesforce. The role involves identifying, troubleshooting, and resolving reported issues, while serving as a primary contact for client questions related to specific projects. Collaboration with the Research & Development team is a regular part of the job, especially during initial investigations of technical problems. Main Responsibilities Act as the main contact for project-related client questions, taking responsibility for issues and ensuring they are resolved. Develop and maintain strong relationships with project stakeholders to support high customer satisfaction during support and maintenance work. Manage pressure and shifting priorities, meeting tight deadlines and handling unexpected challenges with professionalism.

Join our dynamic team as a Principal Engineer/Solutions Architect, specializing in .NET and Cloud Architecture. In this fully remote position, you will lead the design and implementation of innovative software solutions that leverage cloud technologies.Your expertise will guide cross-functional teams in developing scalable applications, ensuring they are secure, reliable, and efficient. We are looking for individuals who are passionate about technology and thrive in a collaborative environment.

Join Allegis Global Solutions as a Senior Business Analyst specializing in Salesforce during the midshift hours. You will play a crucial role in analyzing business needs, assessing system requirements, and facilitating the successful implementation of Salesforce solutions. Your expertise will help optimize processes and enhance operational efficiency. We value proactive individuals who can drive results and collaborate effectively within a dynamic team environment.

Join CrewBloom as a Salesforce Administrator and transform our clients' CRM systems into powerful revenue-generating engines. In this pivotal role, you will design and implement automation processes, safeguard data integrity, and empower our Sales and Marketing teams with the clean, integrated tech stack necessary for rapid scaling.This hands-on position is crucial for establishing dependable and scalable revenue systems that drive our clients' growth and service excellence.Key ResponsibilitiesOversee Salesforce administration and optimization to streamline Sales, Marketing, and RevOps workflows.Design and maintain advanced Flows for intelligent lead routing, automated lifecycle management, and data-driven triggers.Execute sophisticated data operations, including deduplication, normalization, and enrichment.Maintain the technical architecture of the CRM, including record types, page layouts, validation rules, and detailed permission settings.Create high-quality dashboards to monitor pipeline health, marketing attribution, and team performance metrics.Integrate Salesforce seamlessly with a comprehensive suite of sales enablement and marketing automation tools.Manage an innovative stack (including ZoomInfo, Clay, D&B) and support AI-driven solutions for efficient prospecting and execution.Collaborate with our consulting teams to implement impactful, client-facing Salesforce solutions.

Roles & ResponsibilitiesWorkstream Leadership & Delivery ManagementLead comprehensive Salesforce Marketing Cloud (SFMC) workstreams encompassing requirements gathering, solution design, planning, and delivery governance.Oversee project risks, dependencies, sprint backlogs, and quality gates to ensure successful project execution.Facilitate engaging workshops and platform walkthroughs with marketing, product, engineering, and CRM teams.Solution Architecture & Platform IntegrationDesign and architect SFMC solutions utilizing Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Content Builder.Supervise integration patterns between SFMC and related systems including Salesforce CRM, CMS, DAM, ecommerce platforms, and analytics engines.Govern data modeling, Contact Builder structure, subscriber key strategy, and cross-cloud activation through Marketing Cloud Connect.Data, Audience & Personalization StrategyDevelop segmentation strategies, data flows, and campaign architecture leveraging SQL, AMPScript, dynamic content, and customer attributes.Ensure compliance with consent management, deliverability best practices, and privacy requirements.Analytics, Optimization & Value RealizationLead measurement strategies using Marketing Cloud Intelligence (Datorama) and Einstein tools for predictive engagement insights.Create optimization roadmaps, testing frameworks (A/B/n, multivariate), and performance improvement initiatives.Team Leadership & Knowledge DevelopmentMentor ACon/Con team members; review configurations, SQL scripts, documentation, and quality standards.Contribute to capability building, reusable accelerators, playbooks, and best practice assets for ongoing team development.