About the job
PRIMARY RESPONSIBILITIES:
- This position entails registering samples in the Laboratory Information Management System (LIMS) according to client requests, preparing customer invoices and statements, and distributing these to clients’ accounts payable contacts.
SPECIFIC RESPONSIBILITIES:
- Accurately register samples into LIMS based on client requests and/or Sample Submission Forms (SSF) to facilitate work order creation.
- Address any discrepancies or issues related to SSFs or client requests by communicating with supervisors or relevant Canadian resources for resolution.
- Implement appropriate quality control (QC) protocols for each work order to ensure compliance with QP21 guidelines and client specifications, collaborating with relevant QC chemists and Canadian management as needed.
- Generate and distribute Acknowledgements for Work Orders to clients.
- Link the appropriate pricing and sales quotations to work orders to maintain accurate client billing.
- Ensure adherence to client testing requests and invoicing instructions to enhance production efficiency.
- Create and send customer invoices and statements to clients’ accounts payable contacts.
- Follow up with clients regarding payment status.
- Maintain accountability for precise and timely data entry.
- Prepare and manage reports from both manual and electronic files, inventories, mailing lists, and databases.
- Adhere to all company health, safety, and environmental policies.
- May coordinate and manage special or ad hoc projects as necessary.
- Preferred candidates should have experience in SAP.
