Scale Project Manager

ConnectWiseClark, PHL

On-site Full-time

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Experience Level

Experience

Qualifications

Strong experience in project management with a proven ability to lead cross-functional teams and manage multiple projects simultaneously. Excellent communication and interpersonal skills, with a keen ability to foster collaboration among diverse teams. Strong analytical and problem-solving abilities, with a focus on delivering solutions effectively. Familiarity with project management software and methodologies is highly beneficial.

About the job

Our strength lies in our connections and our community. We embrace all types of individuals,

innovators, game-changers, and those who appreciate culture.

We encourage exploration and open dialogue, recognizing pivotal moments as milestones in our journey.

We value your unique contributions and believe in an inclusive culture that appreciates every colleague's perspective and skills, empowering you to make a difference in your own way.

Interested? Discover how YOU can make an impact at ConnectWise!

General Summary:

The Scale Project Manager plays a crucial role in ensuring effective project execution by aligning tasks with overarching goals, maintaining transparent communication, and swiftly adapting to dynamic priorities. This position promotes teamwork, monitors project progress, and promptly escalates issues to ensure adherence to timelines and quality benchmarks.

Essential Duties & Responsibilities:

Facilitates and organizes warm calls and project meetings, including agenda preparation, outcome documentation, communication maintenance, and ensuring seamless handoff to the Partner Success Team.
Manages escalation cases by researching, analyzing, and documenting findings.
Assists in identifying and mitigating potential risks and challenges.
Works collaboratively with project teams and internal stakeholders to clarify requirements, objectives, and project scope.
Builds and maintains strong relationships with internal teams such as Consulting, Operations, Sales, and Support.
Produces status reports for partners and stakeholders, offering insights into project performance.
Oversees project timelines and supports the overall execution of projects.
Contributes to the development of detailed project plans, timelines, and budgets.
Follows up with partners and internal teams regarding action items.

About ConnectWise

ConnectWise is a leading software company committed to empowering technology solution providers worldwide. With a strong emphasis on community and collaboration, ConnectWise offers innovative solutions that enable partners to enhance their business efficiency and deliver outstanding customer service.

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