Existing Account Specialist

Join the elite MOO Business Services Sales Team, a dynamic collective of over 35 sales professionals committed to fostering growth and delivering unparalleled client experiences. Our team is driven by two essential goals: 1. **Acquiring and Onboarding New Business**: Engage and educate prospective clients on MOO's exceptional offerings tailored for large and…

Join our dynamic accounting team as a Junior Accountant specializing in Accounts Receivable. This is a pivotal role where you'll be responsible for supporting daily accounting operations, emphasizing meticulousness and accountability.Your main duties will include managing invoicing, accounts receivable, accounts payable, performing reconciliations, and overseeing collections, all while collaborating closely with experienced accountants. The ideal candidate is organized, reliable, and adept at navigating established accounting systems and protocols.This is a remote position, allowing you the flexibility to work from anywhere in South Africa while contributing significantly to the success of the accounting team.

Position: Wholesale Accounts Administrative SpecialistWorking Hours: Monday to Friday, Eastern Standard TimeJob Type: Full-TimeLocation: 100% RemoteAre you a meticulous and proactive individual with a strong background in managing backend operations for prominent retailers such as Walmart, Target, and Dick’s Sporting Goods? We invite you to apply for the role of Wholesale Accounts Administrative Specialist. This position plays a vital role in ensuring seamless administrative and operational processes for our wholesale accounts.Role Overview:The Wholesale Accounts Administrative Specialist will oversee the administrative and operational duties associated with wholesale accounts. Key responsibilities include managing purchase orders (POs), EDI coordination, ensuring adherence to routing compliance, chargeback mitigation, invoicing, and reconciliations. You will also facilitate communication with retailer portals and vendor systems to uphold operational excellence and timely fulfillment across high-volume retail partnerships.Key Responsibilities:Oversee purchase orders from major retailers, such as Walmart, Target, and Dick’s Sporting Goods.Manage and track orders through EDI systems (e.g., SPS Commerce, CommerceHub, TrueCommerce).Ensure compliance with retailer routing guides and vendor specifications.Collaborate with third-party logistics (3PL) and warehouse teams to guarantee accurate and timely shipping.Submit and monitor Advance Ship Notices (ASNs) to ensure correctness.Handle retailer portals (e.g., Retail Link, Target Partners Online) efficiently.Reconcile invoices, deductions, and chargebacks meticulously.Resolve compliance issues and chargebacks proactively.Maintain precise documentation for all wholesale transactions.Support inventory tracking and sell-through reporting.Communicate effectively with buyer teams and retail operations as needed.Assist in forecasting and replenishment coordination.Generate internal reports on wholesale performance metrics.

About the Role KnowBe4, Inc. is hiring an Accounts Receivable Specialist in Cape Town, South Africa. This position focuses on managing accounts receivable tasks for a security awareness training company. What You Will Do Oversee billing and collections, ensuring invoices are accurate and payments are received on time Work with internal teams to improve and streamline accounts receivable operations Respond to customer questions about invoices and payments Keep financial records organized and up to date

Accounts Receivable and Accounts Payable Specialist – Remote | QuickBooks, NetSuite, SAPPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursJoin our team as an Accounts Receivable and Accounts Payable Specialist, where you will manage the crucial flow of funds in and out of our organization.This role demands precision, efficiency, and a keen sense of organization as you handle high volumes of transactions.Your Responsibilities:Process vendor invoices and payments efficientlyOversee collections and vendor payments to maintain financial stabilityEnsure accuracy and readiness of financial records for auditsYour Key Responsibilities Will Include:Accounts Payable (AP)Process 20–50 vendor invoices weeklyInput invoices into:QuickBooksNetSuiteXeroSAPSchedule and execute payments (ACH, wire, checks)Reconcile vendor statements and address discrepanciesHandle reimbursements and credit card reconciliationsAccounts Receivable (AR)Generate and issue 30–100 customer invoices weeklyRecord payments (ACH, wire, credit card, checks)Maintain AR aging reports and monitor overdue accountsFollow up on collections and negotiate payment termsManage adjustments for deferred and unearned revenueReconciliation & ReportingReconcile AR/AP subledgers with the general ledgerMatch transactions against bank records for accuracyPrepare weekly financial reports, including cash collections and outstanding balancesCompliance & ControlsMaintain vendor and customer documentation (W-9s, contracts)Ensure adherence to GAAP and IFRS standardsKeep financial records audit-ready at all timesCross-Functional CollaborationCoordinate with procurement for vendor onboardingCollaborate with the sales team to resolve billing discrepanciesAssist the accounting team during month-end close processesIdeal Candidate Profile:Meticulous attention to detail with a knack for catching errorsProficient in managing high transaction volumesExcellent communication skills with vendors and customersHighly organized, structured, and process-orientedAble to balance speed with accuracyKey Requirements:Minimum 2 years of experience in:Accounts ReceivableAccounts PayableBookkeepingFamiliarity with at least one of the following software:QuickBooksNetSuiteXeroSAP

Rework Solutions is looking for an Accounts Payable and Receivable Specialist based in South Africa to handle key financial processes in a remote setting. Role overview This position centers on managing financial transactions, with a focus on both accounts payable and receivable. Careful recordkeeping and strict adherence to established procedures are essential to keep operations running smoothly and accurately. What you will do Oversee and process accounts payable and receivable transactions Ensure accuracy and compliance with company financial procedures Work independently while maintaining high attention to detail Requirements Strong analytical and organizational skills Attention to detail in all financial tasks Ability to work effectively from a remote location within South Africa

Key ResponsibilitiesOversee daily bookkeeping tasks for multiple entities, ensuring precise and prompt transaction recording in Xero, including multicurrency entries and intercompany reconciliations.Prepare and submit quarterly VAT returns while coordinating annual statutory filings with external accountants, guaranteeing adherence to UK tax obligations and reporting standards.Collaborate with Supply Chain on purchase orders and vendor invoicing, managing an accurate payables ledger and timing payments according to cash flow priorities.Assist in financial planning and forecasting, which includes cash flow projections, budget variance analysis, and scenario modeling to guide leadership decisions.Generate consolidated financial statements utilizing Xero’s multi-entity tools or integrations with consolidation platforms (e.g., Syft, Joiin), ensuring proper elimination of intercompany balances.Administer multicurrency accounting processes, including foreign exchange revaluations, tracking currency gains/losses, and reconciling bank feeds for GBP and USD accounts.Ensure compliance with US sales tax regulations, including monitoring nexus obligations by state, preparing and filing state-level sales tax returns, and maintaining accurate tax rate configurations.Coordinate inventory cycle counts with third-party warehouses and 3PL locations, reconciling physical counts against recorded values and investigating discrepancies.

Role overview Keyloop is hiring a Senior Account Manager to join the team in South Africa. The focus is on building lasting relationships with clients and supporting their ongoing success. This position involves working closely with a set of key accounts, helping each client make the most of Keyloop’s solutions. What you will do Manage and nurture a portfolio of important client accounts Offer strategic advice to help clients reach their business objectives Spot opportunities for growth within existing accounts Communicate with clients to understand their needs and challenges Support clients as they implement solutions and gain value from Keyloop’s products Requirements Background in managing key accounts in a client-facing capacity Strong skills in communication and relationship-building Ability to understand client goals and connect them to the right solutions Proactive mindset for finding and pursuing growth opportunities

Pavago seeks an Accounts Receivable and Accounts Payable Specialist to join its finance team. This remote role is available to candidates based anywhere in South Africa. Key Responsibilities Oversee daily accounts payable and accounts receivable activities Maintain accuracy and efficiency in all financial transactions Support the company’s financial stability through careful transaction management Work Location This position is fully remote within South Africa. The finance team values collaboration and flexibility, making it possible to contribute from any location in the country.

Ten Group is recognized for its focus on lifestyle management and concierge services, working with clients around the world. The company combines technology with expert teams to deliver tailored experiences for its partners and members. The Corporate Account Manager role in Cape Town centers on managing relationships with corporate clients, especially in the financial services sector. This position emphasizes service delivery, stakeholder satisfaction, and identifying new opportunities for growth and innovation. Role overview This is a client-facing, commercially focused position. The Corporate Account Manager acts as the primary contact for assigned accounts, building strong relationships and ensuring that Ten meets and exceeds its contractual promises. The role is suited to someone who enjoys working with clients, has a strong analytical approach, and is interested in progressing to more senior account management roles over time. What you will do Serve as the main point of contact for designated corporate clients, building trusted, long-term relationships with key stakeholders. Develop a clear understanding of each client’s objectives, commercial priorities, and operational environment. Ensure Ten consistently fulfills and surpasses contractual service obligations. Lead regular client meetings and business reviews, presenting performance insights and strategic recommendations. Support achievement of contract budgets and identify ways to increase revenue and profitability within existing accounts. Assist with upselling new services, pilot programs, and engagement or marketing initiatives. Use data and insights to inform commercial discussions and influence client decisions. Work closely with Service Delivery and operational teams to maintain high-quality service. Monitor account performance and address issues promptly and professionally. Coordinate client-specific marketing and engagement activities, such as mailers and promotional campaigns.

Essential Job FunctionsClient Relationship ManagementAct as the primary liaison for a portfolio of clients, fostering strong, enduring relationships built on trust and satisfaction through clear communication and a proactive, client-focused approach.Gain a deep understanding of client challenges and preferences by actively listening and addressing their needs, concerns, and feedback.Investigate and clarify client requirements while responding to inquiries effectively.Account Strategy DevelopmentIdentify client goals and objectives to formulate and implement impactful account management strategies.Work collaboratively with clients to discover opportunities for account growth and enhancement.Create and execute strategic account management plans (SAM) aligned with business objectives.Project CoordinationFacilitate the execution of client projects by coordinating with production teams to ensure timely and scope-compliant delivery.Partner with internal teams to surpass client expectations consistently.Problem ResolutionSwiftly and effectively address client issues and concerns.Provide actionable solutions and recommendations to enhance client satisfaction.CommunicationOversee daily communications with clients.Effectively convey project updates, progress, and outcomes to clients.Conduct regular account reviews to evaluate performance metrics and discuss future initiatives with internal teams and clients.Sales SupportIdentify upselling and cross-selling opportunities to optimize account revenue.Collaborate with the sales team to generate new business from existing clients.Digital Marketing StrategyLead teams in developing digital marketing strategies that align with client objectives and industry trends.Collaborate with internal teams to devise and execute digital campaigns across various channels and platforms.Present digital marketing strategies and campaign outcomes to clients.Campaign Execution, Management, Analysis & OptimizationOversee the implementation of digital marketing campaigns ensuring timely delivery, budget adherence, and performance target achievement.Coordinate with internal specialists to guarantee high-quality campaign deliverables.Monitor campaign performance, analyze data, and provide data-driven recommendations to maximize ROI and fulfill set objectives.

Bookings & Account ManagerJoin our dynamic team at a thriving UK-based cleaning and facilities company that excels in tenancy and construction cleaning services. We are on the lookout for a commercially savvy and highly organized Bookings & Account Manager to be the vital link between our clients and operational teams, ensuring that every client interaction is professional and relationship-driven.This role is not about high-volume cold calling; it's about fostering existing relationships, converting inbound inquiries, identifying upselling opportunities, and optimizing booking schedules for enhanced growth and client satisfaction. If you excel in a detail-oriented, client-facing environment and enjoy merging sales strategy with operational coordination, this position offers promising long-term growth in a forward-thinking company.Key ResponsibilitiesAccount Management & Strategic GrowthServe as the primary contact for a portfolio of letting agents, property developers, and landlords.Establish enduring partnerships that position our company as the preferred choice for tenancy and construction cleaning needs.Proactively introduce and promote additional services such as carpet cleaning and oven valeting.Conduct regular client satisfaction calls and quarterly reviews to maintain strong relationships and anticipate upcoming work.Keep accurate CRM records to ensure a personalized experience for clients.Lead Conversion & Booking ManagementManage shared inboxes and booking systems, responding to inquiries with professionalism.Utilize consultative sales techniques to convert inquiries into confirmed bookings.Coordinate schedules for efficient resource allocation and project delivery.Collaborate closely with operations teams to maintain high service standards.Analyze booking trends to uncover opportunities for increased revenue.Operational CoordinationEnsure client requirements are effectively communicated to cleaning teams.Follow up post-service to gather feedback and promote repeat business.Assist the Managing Director in reporting, forecasting, and commercial insights.

As a Retail Account Manager at DotActiv, your primary mission will be to thoroughly analyze customer contracts, develop tailored project plans based on these agreements, manage projects efficiently, and identify avenues for growth and solution enhancements. You will also explore opportunities for contract renewal and ensure that all contracts are meticulously concluded. This role emphasizes the optimization of both individual and team performance.We offer a competitive starting Cost to Company of between R30,000 - R35,000 per month. We’re looking for individuals who prioritize strategic planning, problem-solving, customer satisfaction, and thrive in an innovative environment. Does this sound like you?Your Responsibilities:Engage with customers and conduct comprehensive scoping sessions.Prepare data and brief the scanning team regarding supported duties.Receive scanner input and manage the data effectively.Utilize data to design and construct Shelf Plans.Obtain customer approval and deliver the finalized Shelf Plan.Develop and manage project plans efficiently.Continuously seek opportunities for contract renewal or extension.Identify growth and solution opportunities.Ensure proper management of contract close-outs.Maintain organized documentation and ensure administrative excellence.Foster optimization of individual and team performance, along with all human resources functions.You will have access to DotActiv’s comprehensive category management software to facilitate your responsibilities.

Join our innovative team at Oliver as an Account Manager, where you'll play a pivotal role in managing client relationships and driving strategic growth. In this position, you will be responsible for ensuring client satisfaction, understanding their unique needs, and delivering tailored solutions. Your expertise will guide clients in maximizing their investment, fostering long-term partnerships, and identifying new business opportunities.

As an Account Manager at remote-va, you will be responsible for managing client accounts and ensuring exceptional satisfaction, smooth operations, and the performance of our Virtual Assistants (VAs). This pivotal role acts as the primary liaison between clients and our internal teams, guaranteeing that deliverables are fulfilled, expectations are clear, and any issues are swiftly addressed.This position demands a high level of responsibility, requiring exceptional leadership, organizational skills, and strong client relationship management.Key ResponsibilitiesClient Relationship ManagementAct as the main contact for assigned client accounts.Conduct regular check-ins (weekly, bi-weekly, or monthly based on client tier).Ensure client needs, KPIs, and expectations are well documented and understood.Proactively resolve concerns before they escalate.Maintain high retention and satisfaction rates.Identify opportunities for upselling and account expansion.Worker Oversight & Performance ManagementMonitor the productivity and quality of work of VAs.Ensure VAs understand client expectations and performance indicators.Conduct regular performance reviews and coaching sessions.Promptly address attendance, quality, or behavioral issues.Coordinate with recruitment for replacements or additional hires as needed.Ensure proper onboarding and training alignment for new VAs.Track client feedback and ensure resolutions are implemented.Worker Monitoring & CoordinationMonitor daily attendance and task completion of VAs.Ensure adherence to client SOPs and instructions.Escalate performance or behavioral issues to management as needed.Assist in onboarding new workers by providing necessary documentation and training materials.Perform basic quality checks on deliverables.KPIs for SuccessTimely responses to client inquiries.Accurate tracking and documentation of client interactions.High rates of worker attendance and task completion.Minimal issues escalated due to preventable factors.Positive client satisfaction feedback.

Join oliver as an Account Manager and be the driving force behind our client relationships. In this role, you will leverage your expertise to manage accounts effectively, understand client needs, and deliver tailored solutions that drive success. You will be the key point of contact for clients, ensuring their satisfaction while fostering long-term partnerships.

Role Overview WNS Global Services is hiring a Technical Account Manager in Cape Town. This role focuses on developing and maintaining client relationships, understanding technical requirements, and supporting client satisfaction across our services. What You Will Do Build and nurture long-term relationships with clients Identify and understand each client’s technical needs Work closely with clients to ensure they are satisfied with our services Act as a key point of contact for technical questions and support What We Look For Experience in technology and client management Strong communication and problem-solving skills Ability to collaborate with both technical teams and clients

Role Overview assist-world is hiring an Influencer Marketing Manager based in South Africa. This position focuses on driving sales growth and overseeing account management through influencer partnerships. The manager will play a central role in expanding brand visibility and engagement by working closely with influencers and clients. What You Will Do Identify and evaluate potential influencers for brand campaigns Develop and execute influencer marketing strategies aimed at sales objectives Build and maintain strong, long-term relationships with influencers and clients Collaborate with internal teams to ensure campaigns align with brand goals Track campaign performance and adjust approaches as needed About assist-world assist-world connects brands with influencers to boost visibility and engagement through tailored marketing campaigns.

MOO has been revolutionizing the print industry since its inception in 2006. With a robust team of over 400 passionate professionals, we deliver innovative print and digital solutions tailored for businesses of all sizes, from tech giants like Google and AirBnB to local artisans showcasing their unique creations.Our global headquarters is in London, UK, with additional offices in Dagenham, Boston, MA, East Providence, RI, Denver, CO, and now, Cape Town, South Africa!The MOO Business Services Sales Team is a dynamic group of over 35 sales experts committed to fostering growth and providing an unparalleled client experience. Our mission is twofold:Acquiring and Onboarding New Business: Engaging and educating potential clients about MOO's outstanding offerings for expanding enterprises.Supporting and Growing Existing Accounts: Delivering proactive management and strategic advice to enhance the success of our current Business Services partners.You will play a crucial role in ensuring a seamless client journey from initial education through comprehensive onboarding and ongoing expert interactions, guaranteeing that clients fully leverage their partnership with MOO.

Join our team at a dynamic marketing agency that specializes in delivering comprehensive lead generation services for a select clientele. With a committed workforce of 50 professionals, we thrive on performance-based outcomes. Our success is closely tied to our ability to create high-impact direct-response advertisements, conversion-optimized landing pages, and effective nurture sequences that drive leads towards conversion. As a Digital Account Manager, you will serve as the strategic partner and primary liaison for our valued clients. Your role will involve fostering strong relationships, ensuring client satisfaction, and overseeing the successful execution of marketing initiatives that yield measurable business results.Your responsibilities will include managing accounts with a proactive mindset, guiding clients from onboarding through to execution and performance reporting. Working collaboratively with internal teams and stakeholders, you will ensure alignment on objectives, deliverables, and key performance indicators (KPIs). Your strategic insight, exceptional communication skills, and leadership will be vital in maintaining client trust and driving sustainable growth.The ideal candidate will possess a commanding presence, strong analytical skills, and the ability to convert complex client goals into actionable marketing strategies. Acting as a business consultant, you will lead clients to success while identifying opportunities to enhance value and strengthen long-term partnerships.