Account Manager for Small and Medium Businesses Jobs in Australia

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Braze logo
Full-time|On-site|Sydney

Join Braze as an Account Executive focused on Small and Medium Businesses (SMB). In this dynamic role, you will engage with potential clients to showcase the innovative solutions Braze offers. Your mission will be to understand client needs, demonstrate the value of our platform, and drive adoption of our cutting-edge customer engagement tools.We are looking…

Mar 16, 2026
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Deel logo
Full-time|On-site|Australia

Are you passionate about helping small and medium-sized businesses thrive? Join Deel as an Account Executive focused on the ANZ region! In this role, you will be instrumental in driving our growth by engaging with clients, building strong relationships, and providing tailored solutions that meet their needs.Your responsibilities will include identifying new business opportunities, managing client accounts, and collaborating with internal teams to ensure client satisfaction. You will play a crucial role in connecting our clients with the best financial tools and services available.

Mar 4, 2026
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Connecteam logo
Full-time|On-site|Melbourne, Victoria, Australia

Join Connecteam as an Account Executive focusing on our Small and Medium Business (SMB) segment. In this dynamic role, you will engage with clients, understand their needs, and provide tailored solutions that drive their success. Your ability to build strong relationships and communicate effectively will be key in helping us grow our client base and expand our market presence.

Mar 24, 2026
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Braze logo
Full-time|On-site|Sydney

Role Overview Braze is hiring a Senior Account Executive to focus on Small and Medium Businesses (SMB) in Sydney. This role centers on building and growing client relationships, with a strong emphasis on understanding each business’s needs and helping them improve their engagement strategies. What You Will Do Drive sales growth within the SMB segment in Sydney Develop and maintain strong client partnerships Identify client goals and recommend solutions that fit their engagement objectives Work proactively to ensure clients receive value from Braze’s offerings

Apr 15, 2026
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BuildPass logo
Full-time|On-site|Richmond, Australia

Overview of the RoleAt BuildPass, customer satisfaction is at the heart of everything we do. We take pride in our achievements, but our ultimate goal is to ensure our customers' success. As we continue to expand, we are seeking a dedicated Customer Success Manager for our small to medium business clientele. In this pivotal role, you will foster strong relationships with our SMB customers, guiding them from initial onboarding to contract renewal while maximizing their experience with our platform. You will serve as a trusted advisor, assisting them in optimizing their construction operations and nurturing long-term partnerships. Initially, you will join our customer support team, spending time learning our product and gaining insights into customer usage patterns before fully transitioning into your customer success responsibilities. During this onboarding period, you will also participate in all customer success activities, ensuring you are well-prepared to excel in your new role.

Mar 15, 2026
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Sitemate logo
Full-time|On-site|Sydney Office

Role overview Sitemate is looking for a Customer Success Manager focused on Small and Medium Businesses. This Sydney-based role centers on supporting SMB clients as they get started and continue using Sitemate’s products. The position calls for someone who can guide customers through onboarding, answer questions, and help clients achieve the most from their experience. What you will do Lead SMB customers through onboarding and setup Support clients as they use Sitemate’s offerings Work to improve customer satisfaction and retention Contribute to the company’s growth by building strong client relationships Location This position is based at Sitemate’s Sydney office.

Apr 15, 2026
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BlueRock logo
Full-time|On-site|Melbourne, Victoria, Australia

At BlueRock, we believe that doing what you love with the people you care about leads to positive outcomes . As a pioneering multidisciplinary firm, BlueRock is redefining how professional services are perceived. This core philosophy, combined with the entrepreneurial spirit instilled by our founder, Peter Lalor, has propelled BlueRock to rapid growth since our inception.We are passionate about our work and have mastered the art of attracting and retaining top talent and clients. From our beginnings as a disruptive startup, we have quickly evolved into a nationally recognized business, frequently appearing on Top 100 lists and earning the title of a ‘Great Place to Work’ for several years.About the RoleWe are seeking a dynamic and aspirational Accounting Manager to contribute to our expanding public practice team, joining fellow entrepreneurial and commercially savvy professionals. This full-time, permanent position is crucial to BlueRock's ongoing success, allowing you to collaborate with some of the most innovative business owners.What You Will DoMentor and guide our emerging talent through hands-on coaching and regular feedback, enhancing their technical and client-facing skills.Expand and nurture a robust client portfolio, ensuring continuous project and consulting opportunities for yourself and the team.Oversee practice delivery across compliance and advisory projects, including cash-flow forecasting, business acquisitions/sales, and specialized tax work, while effectively managing risks and applying practical tax strategies.Establish and maintain strong client relationships through regular meetings and interactions.Collaborate with our Accounting supervisors and management team to enhance program contributions.Proactively identify opportunities for added value or additional services for clients, working with various BlueRock divisions on these initiatives.

Apr 10, 2026
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BlueRock Accounting logo
Full-time|On-site|Melbourne, Victoria, Australia

At BlueRock, we believe in doing what you love alongside people you care about, leading to great outcomes. We are a dynamic, rapidly expanding team passionate about our work.We are excited to welcome a talented Senior Accountant to our vibrant public practice team, collaborating with other entrepreneurial and commercially savvy professionals. This permanent, full-time position is critical to BlueRock's ongoing success, enabling you to partner with some of Melbourne's most innovative business owners.Your Responsibilities:In this role, you will engage with a diverse portfolio of clients, providing services that include: Tax consulting, including employee share schemes, corporate restructuring, and advisory services Strategic business planning Mentoring and developing our aspiring talent Financial modeling and forecasting Collaborating with various teams within BlueRock to leverage opportunities for client engagements From a compliance perspective, you will contribute to ensuring our clients meet their tax and regulatory obligations, including: Preparing financial statements and income tax returns Handling and lodging BAS, IAS, and FBT returns About BlueRock Accounting:As our original and largest team, BlueRock Accounting is at the heart of our thriving entrepreneurial community. We closely collaborate with business owners to provide innovative advisory solutions and tax accounting services.We embrace innovation and automation, allowing you to focus on solving challenges for our fantastic clients instead of merely processing numbers!

Apr 10, 2026
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Navitas logo
Full-time|On-site|Melbourne

Join Navitas as a Lecturer in Business or Accounting, where you will play a vital role in shaping the next generation of professionals. You will engage with students through innovative teaching methods and provide them with the knowledge and skills necessary to thrive in the business world. This role is ideal for someone passionate about education and committed to academic excellence.

Apr 10, 2026
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BlueRock logo
Full-time|On-site|Melbourne, Victoria, Australia

Join a team that values passion and collaboration, where good things happen! At BlueRock, we are entrepreneurs serving entrepreneurs. Our multidisciplinary firm aims to revolutionize the way business owners and investors achieve their adventurous goals.Since our inception in 2008, we've distinguished ourselves as a disruptor in the professional services sector, attracting both clients and talent with our unique approach. Led by our founder, Peter Lalor, we've experienced remarkable growth, employing over 300 professionals across Australia and New Zealand.Understanding the complexities of business, we position ourselves as advisors rather than just accountants. Our team includes lawyers, finance brokers, digital specialists, insurance brokers, financial planners, and grant consultants, ensuring our clients have everything they need for success.We take pride in our culture, being recognized as a 'Great Place to Work' and ranking in the Top 100 lists for several years. Joining BlueRock means unlocking opportunities for career advancement, receiving client referrals through our seamless service offerings, and engaging in impactful work. Our commitment to making a positive impact is reflected in our achievements:B Corp CertifiedA Certified Great Place to Work 2025#24 in the Australian Financial Review Top 100 Accounting Firms 2024Our BlueRockers have spoken:88% believe they are given significant responsibility87% feel they can be themselves83% find it easy to communicate with managementWhat does a day in the life of an Accountant at BlueRock look like?As an Accountant, you will work with a diverse range of clients, engaging in tasks such as:Tax planning and providing general adviceFinancial modelingParticipating in client meetings alongside senior team membersFrom a compliance perspective, you will ensure our clients meet their obligations by:Preparing financial statements and income tax returnsPreparing and lodging BASs, IAS, and FBT ReturnsAssisting clients with statutory obligations like payroll tax and WorkcoverAt BlueRock, we are more than just accountants; we are business growth partners. Our multidisciplinary expertise spans Tax Advisory, Business Advisory, Cloud Accounting & Analytics, Corporate Advisory, Startup Advisory, Grants & Incentives, and Private Client Advisory.

Oct 22, 2025
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AECOM logo
Full-time|On-site|Melbourne

Role Overview AECOM is hiring a Platinum Client Account Manager in Melbourne. This position focuses on managing and strengthening relationships with the company’s highest-value clients. The role centers on ensuring service delivery meets client expectations and aligns with their strategic goals. What You Will Do Develop strategies tailored to each platinum client account Conduct regular performance reviews to track progress and address concerns Identify new opportunities for account growth and added value Work closely with teams across the business to deliver solutions that support client objectives Collaboration This role partners with colleagues from different departments to ensure clients receive thoughtful, effective solutions and consistent service.

Apr 20, 2026
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Airwallex logo
Full-time|On-site|AU - Sydney

About AirwallexAirwallex is the leading unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary infrastructure and software, we serve over 200,000 businesses globally, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our integrated solutions empower companies to efficiently manage business accounts, payments, spend oversight, treasury functions, and embedded finance on a worldwide scale.Founded in Melbourne, Airwallex boasts a diverse team of over 2,000 innovative professionals across 26 offices worldwide. Valued at US$8 billion and supported by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of developing the future of global payments and financial services. If you are eager to engage in the most challenging and rewarding work of your career, we invite you to join us.Attributes We ValueAt Airwallex, we seek builders with a founder-like spirit who are driven by the desire to make a genuine impact, accelerate their learning, and embrace true ownership. You will bring a wealth of expertise and innovative thinking, motivated by our mission and operating principles. You will act decisively with sound judgment, explore deeply with curiosity, and make informed decisions, skillfully balancing speed with thoroughness.Collaboration and humility are key; you will transform innovative ideas into tangible products, ensuring that tasks are completed comprehensively. Utilizing AI, you will work more efficiently and address challenges swiftly. Here, you will confront intricate, high-visibility issues alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.We are in search of a visionary, hands-on Director of Product Design to shape the future of Airwallex's business accounts, which are central to our platform, enabling enterprises to hold, transfer, and manage billions in multi-currency funds on a global scale. You will lead the design strategy and execution for our core financial offerings, including cash accounts, transfers, high-yield products, and credit solutions.In this role, you will collaborate closely with product and engineering leaders and oversee a high-performing team of product designers dedicated to developing powerful financial solutions and workflows.

Feb 4, 2026
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Groupon, Inc. logo
Full-time|On-site|Sydney (New South Wales)

At Groupon, we are redefining the way customers discover exciting experiences and services while empowering local businesses to flourish. Having partnered with over a million merchants globally, we connect more than 16 million customers with diverse deals every day. Unlike many e-commerce platforms, Groupon is dedicated to driving local business success based on performance.We are on an ambitious journey to transform our business through a relentless focus on results. Despite having thousands of employees across various continents, we uphold a culture that nurtures innovation, encourages risk-taking, and celebrates achievements. At Groupon, you will experience the best of both worlds: the resources and scale of a large company coupled with the agility and autonomy that allows individual contributions to shine.Are you prepared to join the ranks of Australia's top sales talent at Groupon?Groupon stands as the largest online marketplace designed to help people uncover local experiences—both large and small—through real-time mobile commerce across businesses, events, and travel destinations. Our mission is to make Groupon a daily habit for local commerce by bridging individuals to a global marketplace of local services and experiences. We positively influence millions of customers and merchants worldwide, fostering a culture that promotes innovation, embraces change, and rewards boldness. If you're ready to take charge of your career and support local businesses in achieving success, Groupon is the ideal place for you.As a National Key Account Manager, your primary responsibility will be to identify and secure new national business opportunities while progressively expanding your portfolio. We seek a candidate with 7-10 years of experience and substantial industry knowledge, particularly in the Food and Beverage sector, to cultivate partnerships and scale businesses with renowned brands across Australia.Your responsibilities will include:Proactively identifying new business opportunities by targeting national merchants through cold outreach, consultations, and deal closures.Gaining an in-depth understanding of each merchant’s business, including their offerings, target demographics, competitive advantages, and revenue streams.Utilizing your expertise in deal structuring and strategy to achieve mutual goals for both Groupon and the merchant, maximizing profitability.

Mar 2, 2026
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HubSpot, Inc. logo
Full-time|Remote|Sydney, Australia

Who are we? HubSpot is a premier customer relationship management (CRM) platform tailored for growing businesses. Our diverse array of marketing, sales, and customer success software is employed by tens of thousands of customers worldwide, all striving to not just expand, but to expand better. At HubSpot, we uphold values that resonate within our hearts rather than merely echo through our hallways. We aim to cultivate a workspace where individuals feel empowered to excel in their roles, no matter where they are located. While our ANZ office is situated in the vibrant CBD of Sydney, this role is open to remote candidates based anywhere in Australia. What’s the role? Our Customer Success team is dedicated to providing exceptional services and support to our customers in ANZ. We create tailored strategies for businesses and develop resources that enable individuals to become proficient in HubSpot, ultimately helping our clients grow better through our software. As Customer Success Managers (CSMs) in ANZ, you will act as trusted advisors focused on enhancing customer retention and driving expansion outcomes. This includes ensuring our clients achieve measurable ROI, deeply adopt HubSpot, and enjoy sustained success with our platform. Utilizing HubSpot’s Customer Prioritisation Framework (CPF) and AI-driven tools, you will engage with the right customers at optimal times, transforming insights into actionable strategies. By emphasizing Gross Revenue Retention (GRR) and Gross Expansion Rate (GER), you will help us deliver substantial customer value while facilitating business growth. What will you do? Take primary responsibility for ensuring the growth, satisfaction, and retention of complex customers requiring personalized service. Build and nurture relationships with key decision-makers and stakeholders across various customer teams. Engage customers in strategic discussions to maximize the value derived from their HubSpot investment. Define success metrics for your clients and develop comprehensive plans detailing the roadmap to achieve those objectives, sharing accountability for their success. Monitor customer health, create risk mitigation strategies, and identify new opportunities to expand customer usage of additional products. Collaborate with other HubSpot teams and executive leadership to ensure successful adoption and renewals for customers. Address customer inquiries by connecting them with appropriate resources. Be responsible for the retention of your clients and provide forecasting insights to our Contract Management team regarding upcoming renewals. Continuously enhance your own understanding and capabilities within the role.

Feb 25, 2026
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Scaler logo
Full-time|On-site|Sydney

As a Business Strategy Manager at Scaler, you will play a pivotal role in shaping the strategic direction of our organization. You will collaborate with cross-functional teams to analyze market trends, identify growth opportunities, and develop actionable strategies that enhance our competitive advantage. Your insights will be instrumental in driving informed decision-making and optimizing business performance.

Mar 16, 2026
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FloQast logo
Full-time|On-site|Sydney

Join the dynamic team at FloQast, a rapidly expanding technology firm, as we seek enthusiastic professionals with a background in audit or accounting. This position offers a unique opportunity for those looking to pivot from public accounting to a client-focused sales role. If you're an experienced auditor or accountant eager for a new challenge, this is your chance to leverage your skills and advance your career in a thriving environment. Take the leap and apply today to discover the exciting possibilities with us!

Apr 14, 2025
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Expeditors International of Washington, Inc. logo
Account Manager

Expeditors International of Washington, Inc.

Full-time|On-site|Brisbane

As an Account Manager at Expeditors, you will play a crucial role in managing client relationships and delivering exceptional service. You will be responsible for understanding client needs, developing tailored solutions, and ensuring their satisfaction with our logistics services. Your strong communication skills and ability to work collaboratively will be essential in driving client retention and growth.

Apr 30, 2026
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Datacom logo
Full-time|Hybrid|Sydney, New South Wales, Australia

Our Mission At Datacom, we partner with organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses with innovative technology solutions.About the Role As the Manager of Business Operations within our dynamic Business Operations team, you will spearhead the identification, implementation, and enhancement of best practice processes aimed at achieving operational excellence. This strategic and hands-on role involves leading cross-functional teams to tackle complex business challenges while driving performance improvements that align with our organizational objectives.Our offices are located across Australia, and while we value in-person collaboration, we also recognize the importance of work-life balance, allowing flexibility in working from home arrangements based on team preferences.Your Responsibilities In your role as Manager of Business Operations, you will:Lead and facilitate cross-functional project teams to implement process enhancements.Establish performance metrics and identify opportunities for future improvements.Analyze data to uncover root causes of issues and develop best practice methodologies.Align improvement initiatives to rectify performance gaps.Provide expert consultation on re-engineering techniques and process optimization.Conduct internal presentations and training sessions focused on measurement, analysis, improvement, and control processes.Perform cost-benefit analyses for proposed process changes or new initiatives.Promote a principled health and safety culture in accordance with Datacom policies.We pride ourselves on being an agile organization, responsive to the evolving needs of our customers, technology advancements, and internal stakeholders, which often leads to the evolution of roles to meet these demands.What You Will BringEssential Experience:6+ years of relevant technical or operational experience, complemented by a tertiary qualification.A strong grasp of current business operations processes and practices.Familiarity with the complete sales-to-delivery lifecycle.Robust financial management skills, with an understanding of cost, utilization, and project revenue relationships.A proven track record of leading collaborative, cross-functional teams to achieve organizational success.Outstanding stakeholder engagement, influence, and negotiation abilities.Excellent analytical, consultative, and problem-solving capabilities.A Bachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.Preferred Qualifications:Experience in a technology-focused environment.

Apr 10, 2026
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Coface logo
Full-time|On-site|Melbourne

Coface is seeking a Senior Business Development Manager to support its Business Information sector in Melbourne. This position centers on identifying new business opportunities and building lasting client relationships. The role plays a key part in expanding the company’s market reach and ensuring that solutions meet client needs. Role overview This role focuses on driving growth for Coface’s Business Information offerings. Success depends on finding new clients and maintaining strong connections with existing partners. Delivering solutions that align with client goals is central to this position. Key responsibilities Identify and pursue new business opportunities Develop and maintain strong relationships with clients Support the delivery of business information solutions Contribute to strategic initiatives that expand market presence Requirements Expertise in business development and a track record of shaping growth strategies are essential for this role. Strong communication and relationship-building skills are important for success.

Apr 30, 2026
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Schröder logo
Full-time|On-site|Rydalmere

Join Schröder as a Management Accountant and contribute to our finance and audit team. In this pivotal role, you will be responsible for financial planning, analysis, and reporting, ensuring that financial operations align with organizational goals. Your expertise will help us make informed decisions and drive our financial performance.

Mar 30, 2026

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