About the job
Join our dedicated team at berryvirtual as a Dental Administrative Assistant, where your organizational skills and attention to detail will be key in supporting healthcare providers and ensuring the smooth functioning of our dental office operations. This remote position is ideal for candidates who excel in administrative tasks such as data entry, appointment scheduling, record management, prescription refills, and verifying patient insurance coverage. A strong commitment to patient confidentiality and compliance with HIPAA regulations is essential.
Key Responsibilities:
- Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients, ensuring optimal management of time and resources.
- Patient Communication: Act as a liaison between patients and healthcare providers, relaying messages, scheduling follow-up appointments, and addressing inquiries promptly.
- Documentation and Record Keeping: Maintain accurate medical records, including patient histories and treatment plans, while ensuring compliance with regulatory standards.
- Billing and Coding Support: Assist with accurate coding for billing purposes and work with the billing department to resolve discrepancies and ensure prompt reimbursement.
- Medication and Prescription Management: Oversee prescription refills, coordinate with pharmacies, and maintain medication records to ensure timely patient care.
- Virtual Team Collaboration: Participate in virtual meetings and collaborate effectively with colleagues to enhance patient care and administrative efficiency.
- Data Entry and Organization: Accurately input patient information into electronic health record systems and organize documentation for easy access.
- Insurance Verification: Verify patient insurance coverage and eligibility, communicating with insurance providers as needed.
- Insurance Pre-Authorizations: Assist in obtaining necessary pre-authorizations for medical services and follow up on requests to ensure timely approvals.
