Customer Support Administration Specialist

Company: Backblaze Role: Customer Support Administration Specialist Location: Remote , Argentina, Colombia, Costa Rica, India, Mexico, Philippines About Backblaze Backblaze is a public cloud storage company known for its focus on object storage. Since 2007, the team has grown from a small startup with less than $3 million in outside funding to a Nasdaq-liste…

Join b12 as a Remote Administrative Assistant and take the next step in your career! We are looking for a detail-oriented and organized individual to provide seamless administrative support in a fully remote environment. You will play a crucial role in assisting with daily operations, managing schedules, and ensuring efficient communication across teams.

Canonical, a trailblazer in open-source software and operating systems, invites applications for the role of NetSuite Administrator. In this pivotal position, you will be responsible for enhancing engineering quality and boosting process efficiency across our business systems. You'll collaborate with diverse teams to implement effective business processes and ensure system compliance, contributing to an exceptional experience for Canonical's employees. As a member of the Business Systems team, you'll dive into various platforms, including NetSuite and Salesforce, to drive innovation and support our global operations.

Join Canonical, a trailblazer in open-source software and operating systems for the global enterprise and technology sectors. Our flagship platform, Ubuntu, powers innovative initiatives across public cloud, data science, AI, engineering, and IoT. We serve a diverse clientele that includes leading public cloud providers, silicon manufacturers, and industry frontrunners across various domains. As a pioneer of global distributed collaboration, Canonical boasts a vibrant team of over 1200 professionals across more than 80 countries, with minimal office-based roles. Our teams convene two to four times yearly at dynamic locations worldwide to synchronize on strategy and execution.We are actively seeking a Salesforce Administrator who is committed to engineering excellence and process optimization. This role offers a thrilling opportunity to engage with a variety of business systems and enhance the operational effectiveness of Canonical.The Commercial Systems unit encompasses diverse responsibilities across five engineering teams, working closely with other engineering and business divisions within Canonical. The Business Systems team manages systems such as NetSuite, Salesforce, and others, collaborating with operations teams to implement business processes and ensure compliance. This role is ideal for someone passionate about understanding business dynamics, possessing high engineering standards, and eager to provide an exceptional experience for Canonical employees using these systems.Location: This role is fully remote within the EMEA region.

Join Our Team as a System Administrator I!At Intelligent Technical Solutions, we pride ourselves on being a forward-thinking organization dedicated to delivering exceptional IT services. We are seeking a motivated and detail-oriented System Administrator I to enhance our remote support team. This role is ideal for a collaborative problem-solver with outstanding customer service skills. As a pivotal member of our team, you will provide comprehensive remote IT support, ensuring our clients receive the highest quality technical assistance. Your responsibilities will include everything from system updates to hands-on troubleshooting, contributing significantly to our commitment to excellence in IT service.

Join Intelligent Technical Solutions, a forward-thinking and rapidly expanding organization, as our next Network Administrator. We are seeking a team-oriented problem-solver who possesses exceptional customer service abilities and a keen attention to detail. In this vital role, you will provide both onsite and remote IT support, ensuring that our clients receive outstanding technical assistance. Your responsibilities will range from system updates to hands-on troubleshooting, playing a crucial role in upholding our high standards of IT service excellence.

About UsSparrow is a pioneering employee leave management solution that blends high-tech with a personal touch. Our goal is to simplify the leave process for companies, enabling them to effectively provide various leave options such as family and medical leave.The current leave management system can be cumbersome and inefficient, with company leaders often struggling to navigate ever-changing regulations, while employees face overwhelming bureaucratic hurdles during critical moments in their careers. Sparrow revolutionizes this typically tedious process, transforming it into a streamlined 30-minute experience, saving teams considerable time (20 - 40 hours per leave) and financial resources (up to $30K per leave).Headquartered in San Francisco, Sparrow boasts a remote workforce throughout the country. Our team is diverse, talented, and supportive, characterized by hard work, collaboration, intelligence, and humility—united in our mission to solve real problems.About the RoleAs a Leave Administrator within Sparrow’s Customer Experience team, you will manage the essential paperwork and correspondence related to employee benefits claims. Collaborating closely with our customer-facing team, your responsibilities will include ensuring the precise completion and timely submission of all benefits claims. Active participation in team meetings will allow you to drive process enhancements and resolve any issues that arise.Here’s What You’ll DoEnhance collaboration with external administrative partners using various communication methods, including phone and email.Oversee the flow of necessary leave documentation, adeptly managing multiple concurrent leaves.Document and communicate all claim escalations to the appropriate team members.Excel in a dynamic environment by effectively managing multiple tasks in rapid succession.Maintain and refine internal systems and processes to maximize efficiency.Stay updated on new state programs and processes.About You1-3 years of relevant administrative experience.Proficient in working with and learning new technology systems.Effective in a remote-first communication environment.Exceptional organizational skills and meticulous attention to detail, ensuring all tasks across various projects are managed without oversight.

Canonical, a trailblazer in open-source software and operating systems for enterprise and technology sectors, is on a mission to revolutionize how businesses harness technology. With our renowned Ubuntu platform, we empower organizations across various fields, including public cloud, data science, AI, engineering, and IoT. Our clientele includes top-tier public cloud and silicon providers, alongside industry frontrunners in numerous sectors. As a pioneer of global distributed collaboration, our team comprises over 1,200 professionals spanning more than 80 countries, with minimal office-based roles. We convene in person two to four times a year in captivating locations worldwide to align on strategy and execution.Founded with a commitment to growth and profitability, we are looking for a Senior Jira Administrator to oversee the Atlassian Jira Cloud at Canonical. This role encompasses administration, configuration, automation, and integration responsibilities. We expect a high standard of engineering quality, meticulous documentation practices, and proficient stakeholder management skills. Your contributions will enable our engineering and business teams to leverage the full potential of Atlassian Jira, tackle challenging projects, and facilitate data-driven decision-making.As part of the Commercial Systems team, you will integrate business systems at Canonical to ensure seamless data flows and automate processes across the organization. Our diverse portfolio includes popular SaaS solutions such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, among others. Using Python and Go, alongside open-source tools like Airbyte and Temporal, we strive to enhance data-driven decision-making and improve operational efficiency.Location: This role is remote and can be performed from anywhere within EMEA time zones.

Join our expanding team at Precision for Medicine as a Clinical Systems Administrator! We are on the lookout for talented individuals across Mexico, Brazil, Argentina, Colombia, Chile, and Peru to support our clinical systems initiatives.The Clinical Systems Administrator will play a pivotal role in managing the Sponsor's clinical systems, which encompass eTMF/CTMS, IRT, and EDC systems such as Veeva Clinical Vault and Medidata CTMS. You will collaborate closely with Clinical Systems leadership and project teams to ensure timely deliverables and provide user support for clinical systems.Key Responsibilities:Manage user access for internal, sponsor, and third-party requests related to clinical systems.Oversee data entry into the Global Directory within Precision Clinical System for all sites and institutions, ensuring timely updates.Administer the creation of studies, countries, and sites within the Clinical System.Resolve help desk tickets, addressing questions, troubleshooting issues, and identifying system performance deficiencies.Implement modifications and updates to clinical system picklists and field requirements.

Join our innovative team at Hudson Manpower as a Platform Engineer IV, where your expertise in Windows Administration and enterprise application support will be invaluable. As a key player in managing mission-critical environments, you will work with essential tools like IBM FileNet and DataCap, ensuring system stability, security, and performance across our expansive remote infrastructure.In this role, you will manage and maintain Windows server environments, oversee application support, implement performance monitoring, and enforce security policies to safeguard our IT resources. Your technical prowess, strategic thinking, and strong communication skills will enable you to collaborate effectively with both internal teams and external clients, driving continuous improvement and excellence in our IT solutions.

Role overview The Onboarding Operations Specialist - APAC guides new team members through their initial experience with the company. The focus is on making the onboarding process positive and seamless for colleagues throughout the Asia-Pacific region. What you will do Coordinate onboarding activities for new hires in APAC, making sure each step is handled efficiently. Collaborate with internal teams and stakeholders to improve onboarding processes. Ensure onboarding practices reflect the company’s culture and values. Balance multiple tasks and priorities while keeping a close eye on details. Location This is a remote position based in the APAC region.

Contracting, Credentialing & Billing Specialist (Remote) Employment Type: Full-Time, W-2Compensation: $20–$25 per hour (based on experience) About Understood Care Founded by dedicated clinicians, patient advocates, and healthcare visionaries, Understood Care aims to transform the healthcare experience for older adults. Our mission is to simplify, secure, and enhance healthcare services through Medicare-covered advocacy. We prioritize our clients’ needs, providing each individual with a dedicated advocate who assists them in navigating care, minimizing costs, and making informed healthcare choices. At Understood Care, healthcare is about human connection. Position Overview We are in search of a meticulous and highly organized Contracting, Credentialing & Billing Specialist to bolster our provider operations. This pivotal role is essential in guaranteeing that our providers are efficiently contracted, credentialed, and reimbursed in a prompt and precise manner. The ideal candidate will be proactive, exceptionally organized, and adept at managing multiple workflows simultaneously. Key Responsibilities Contracting & Credentialing Oversee the complete provider contracting and credentialing processes. Prepare, submit, and monitor credentialing applications with payers. Maintain accurate and current provider records and documentation. Track credentialing timelines and proactively engage with payers. Assist with re-credentialing and ongoing compliance requirements. Billing Support Facilitate billing setup for newly credentialed providers. Support claim submissions, tracking, and follow-up as necessary. Identify and assist in resolving basic billing discrepancies. Collaborate with internal teams to ensure accurate provider data. Administrative & Compliance Support Maintain organized documentation within internal systems. Ensure adherence to payer, state, and organizational compliance standards. Communicate effectively with internal teams and external partners.

Remote Billing and Collections Specialist Employment Type: 3-Month ContractCompensation: $20–$25 per hour (commensurate with experience) About Understood Care Understood Care was established by a team of dedicated clinicians, patient advocates, and healthcare leaders with the mission to simplify, enhance, and support healthcare services for older adults. We specialize in Medicare-covered patient advocacy services, prioritizing our clients' needs over hospitals and insurance companies. Each client is matched with a devoted advocate who assists them in navigating their care journey, minimizing costs where feasible, and making informed healthcare choices that feel personal and human. Position Overview We are on the lookout for a meticulous and results-oriented Billing and Collections Specialist for a 3-month contract. This position will primarily focus on billing operations, claims follow-up, and collections to guarantee accurate and timely reimbursement. The ideal candidate will possess strong organizational skills, a proactive mindset, and significant experience in managing billing workflows and effectively resolving outstanding balances. Key Responsibilities Billing & Claims Management Accurately submit and track claims in a timely manner. Monitor claim status and proactively follow up on unpaid or denied claims. Identify billing discrepancies and assist in resolution efforts. Ensure compliance with payer requirements and maintain precise documentation.

Join us at Tradeify, an innovative proprietary trading firm that excels in multi-asset trading with advanced, data-driven strategies and state-of-the-art technology. We collaborate with industry leaders like NinjaTrader and Tradovate to deliver a premier trading experience for our traders. Our mission is to empower exceptional traders by providing significant capital, advanced technology, and dedicated support, enabling them to excel in the intricacies of global financial markets.We foster a culture of quantitative analysis, meticulous risk management, and continuous learning. As we embark on an exciting growth journey, we are on the lookout for talented Trader Support Specialists to assist our proprietary traders during EMEA (Europe, Middle East, and Africa) time zones.

As a Group Sanctions and Compliance Specialist, you will play a pivotal role in ensuring adherence to sanctions and compliance requirements across our organization. You will collaborate with various teams to provide guidance and expertise in navigating complex regulatory landscapes. Your analytical skills and attention to detail will be essential in identifying potential risks and implementing effective mitigation strategies.Join us in our mission to uphold the highest standards of compliance and contribute to a secure and ethical business environment.

Remote is a fully distributed company building tools for global employment. Its platform helps organizations hire, pay, and manage teams across borders, with automation and AI integrated throughout the business. The company values asynchronous work and welcomes people from a range of backgrounds to help shape its HR technology. This posting is part of a talent pool, not an active job opening. Remote is collecting interest from professionals who want to be considered for future roles as the company plans for strategic growth in 2026 and beyond. Those who join this pipeline may be contacted within the next year if a relevant position becomes available. If applying only to open positions is preferred, check back later for updates. Expressing interest here starts a conversation about how your experience and career goals might align with Remote’s ongoing expansion. Role overview The Lifecycle Specialist, Time and Attendance (EMEA) manages Time and Attendance processes for external employees and clients in the EMEA region. The position centers on ensuring legal compliance, supporting a smooth employee experience, and keeping workflows efficient. Location This is a remote role based in the Nordics.

About RimuteeAt Rimutee, we specialize in connecting our global clientele with talented Rimuteers from diverse communities to collaborate on remote and multicultural projects.Join Our Vibrant CommunitiesWe have established communities to enhance our matchmaking process, focusing on aligning profiles based on expertise and personal preferences. By joining Rimutee communities, you position yourself as a potential candidate for exciting remote job opportunities.You can easily apply to one or more of our communities through our platform. For a comprehensive view of available remote job opportunities, please visit the Rimutee Platform.

Role Overview The Lifecycle Specialist in Contract Management supports contract processes for the LATAM region. This remote role focuses on managing contract lifecycles, monitoring compliance, and keeping communication clear among stakeholders. The position plays a key part in improving contract workflows and helping teams work more efficiently.

WhiteTech delivers white-label and SaaS solutions for the financial sector, supporting Electronic Money Institutions, Payment Service Providers, e-commerce businesses, and open banking platforms. The company focuses on flexibility, scalability, and seamless integration to help clients adapt in a changing financial environment. This SEON Specialist position is fully remote. WhiteTech welcomes applicants based in Europe, including the EEA, the UK, Switzerland, Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. Candidates in other regions may be considered if they can work within Central European Time hours. Role overview This role centers on SEON, a fraud and risk management platform, as a core component of WhiteTech’s product risk decisioning. The SEON Specialist will work at the intersection of product development, analytics, and quality assurance. Responsibilities extend beyond operating SEON as an antifraud tool: the position involves shaping how SEON integrates into business processes and system logic. What you will do Collaborate with product, analytics, and QA teams to ensure SEON is embedded throughout the risk management process Move between business process analysis, system logic, and quality checks to influence antifraud solutions at every stage Contribute expertise in SEON to support risk decisioning and product development Requirements Deep experience with SEON in a fraud or risk context Comfort working across business processes, technical systems, and quality assurance Ability to work remotely within CET hours

Join xAI as a Bookkeeping Specialist and play a critical role in advancing AI technologies. In this remote position, you'll collaborate with a dedicated team to create, label, and annotate datasets essential for training and improving AI models. Your expertise in practical bookkeeping for small to mid-sized businesses will help you manage daily transactions, accounts payable and receivable, bank reconciliations, basic payroll processes, and financial report preparation using QuickBooks. A strong attention to detail and adaptability in a fast-paced environment are essential as you contribute to the accuracy and performance of our AI systems.