IT Administration Specialist

Join Confirmo, a premier global payment platform that emphasizes stablecoin transactions and is trusted by industry leaders. Founded in Prague in 2014, we boast one of the most robust infrastructures in the sector. With our recent authorization under the EU Markets in Crypto-Assets (MiCA) framework from the Central Bank of Ireland in 2025, we are positioned …

Safetica is a global leader in intelligent data protection, delivering powerful and effective solutions for preventing data leaks and managing internal risks in both local and cloud environments. As a software company with clients in over 120 countries, we have taken a significant step: we are expanding to the USA, aiming to become a key partner in Data Loss Prevention. Our growth is supported by strong investors who have provided an additional 100 million CZK to expand our team in the USA and accelerate product development.As an IT Administrator/Support, you will be responsible for ensuring optimal infrastructure performance, system management, and continuous security enhancement. You will serve as the primary liaison for colleagues in our largest office in Brno, occasionally visiting the team in Prague. Your role will also have an international reach, as you will provide remote support to our colleagues in Colombia and the US . Your closest partners will be Radek (IT Manager) and Jirka (Infrastructure & Security Architect), with whom you will collaboratively develop our internal IT team.Key Responsibilities: Daily Employee Support: Troubleshoot technical issues, answer queries, and ensure all team members can effectively utilize IT systems and tools necessary for their work.Hardware and Software Management: Install, configure, and troubleshoot user devices/servers, software, services, and applications.Enhancing Efficiency and Security: Optimize systems and processes while strengthening defenses against cyber threats.Local and Cloud Infrastructure Management: Maintain, streamline, automate, and monitor system performance, including optimizing the entire infrastructure.Ensuring Functionality of Internal Systems: Actively ensure the reliability of internal systems and processes.

D-ploy is an innovative IT and Engineering Solutions provider with a strong presence across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We are dedicated to delivering cutting-edge services and solutions that empower industry-leading clients. By fostering strong relationships within the IT community, we enhance our customers' IT productivity and play a vital role in their organizational success.If you are an engaging, adaptable, and solution-focused professional eager to join a rapidly expanding international firm, we invite you to be part of our journey. We strive to create value where IT truly matters—join us!We are currently seeking two Purchase Order Administrative Specialists to join our team in Prague. This is an excellent opportunity to work within the pharmaceutical industry, gaining exposure to new technologies in a dynamic international environment.

Join Bosch Group as an Administrative Support Intern! This exciting internship opportunity is designed for students seeking practical experience in a dynamic and innovative environment. As part of our team, you'll assist with various administrative tasks while gaining valuable insights into the inner workings of a leading global organization.

D-ploy is a cutting-edge IT and Engineering Solutions firm recognized across the EMEA region including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We take pride in delivering innovative and superior services to an array of industry-leading clients. By fostering relationships and trusted partnerships in the IT community, we enhance our customers' IT productivity and contribute significantly to their organizational success.We are seeking engaging, adaptable, and solution-oriented individuals eager to join a dynamically growing and international organization. Our focus is on creating impactful value where IT matters—join our team!Responsibilities:Provide support for IT tools to end-users and project owners.Serve as the liaison between clients and appropriate resolution teams.Create and manage IT platforms on behalf of users and teams.Ensure timely responses to requests following established processes and SLAs.Conduct fault isolation and escalate issues as necessary.Utilize collaboration technologies such as Microsoft Teams and Webcasting.Escalate tickets to other support teams when required.Resolve incidents and requests on-site, including ticket closure.Document customer feedback and product requests.Assist in the creation of technical documentation and manuals.

D-ploy is a leading provider of IT and Engineering Solutions, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We take pride in our ability to deliver innovative and top-tier services and solutions to industry-leading clients. Our focus on building strong relationships and trusted partnerships within the IT community enables us to enhance our customers’ IT productivity and contribute significantly to their organizational success.We are currently seeking two enthusiastic and detail-oriented Purchase Order Administrative Specialists to join our vibrant team in Prague. This is an excellent opportunity to work within the pharmaceutical industry, gaining exposure to cutting-edge technologies in an international environment.Key ResponsibilitiesAct as the primary point of contact for customers regarding Purchase Order (PO) creation and Goods Receipt (GR) booking.Oversee the entire purchase order process, ensuring accurate invoice control and proper booking of goods receipts.Facilitate the creation of Work Orders and track their approval flow within our internal systems.Manage monthly accruals through the collection of relevant financial data.Update the Finance Operation SharePoint and provide ad-hoc reporting support to the Financial Analyst or Finance Coordinator.Ensure compliance with Internal Guidelines and IGM standards in all executed processes.

Location: Brno, South Moravian Region, CzechiaTeam: FrontendCompany: ventrata Ventrata creates SaaS platforms for attractions, tours, and activities, supporting the entire ticketing journey from booking to entry. With headquarters in London and offices in Brno and Lisbon, the team works globally to help clients grow their businesses while maintaining their distinctiveness. Role overview The Frontend Technical Product Support Specialist provides technical assistance for Ventrata’s Checkout, CMS, Manage My Booking, and Reseller Portal products. The focus is on supporting both clients and internal teams with product usage, configuration, integration, and custom setups. The role also works to expand support coverage, reduce response times, and improve documentation for different audiences. What you will do Coordinate technical support for frontend products using Slack and other communication channels. Support clients and colleagues by answering questions about product behavior, setup, and integration. Investigate issues by referencing documentation, product knowledge, and known implementation methods. Collect all relevant information before escalating to Product or Engineering teams. Collaborate with Product Managers, developers, and QA to keep support moving and clients updated. Document frequent questions and solutions to streamline future support. Work with Business Analysts to improve internal and external documentation, especially where guidance is lacking. Why this role matters As more clients use Ventrata’s frontend products in complex ways, technical questions are becoming more common. This position helps ensure clients receive consistent and timely support, and that documentation keeps up with evolving needs. The role also contributes to a clearer support process within the Frontend team. Requirements Background in Technical Support, Customer Success, Implementation Support, or a similar client-facing technical position. Strong written and verbal communication skills. Effective problem-solving abilities and a proactive attitude toward support. Familiarity with frontend technologies and SaaS products is a plus.

Join JetBrains, a leading global software development company, renowned for creating the most powerful developer tools worldwide. Since our inception in 2000, we have dedicated ourselves to delivering exceptional products that are utilized by over 11 million developers and 88 Fortune Global 100 companies. At JetBrains, we pride ourselves on our diverse culture, with over 2,500 professionals from various backgrounds working across Europe, the US, the Middle East, and Asia. If you are driven by meaningful work, seek to make a tangible impact, and thrive in a collaborative environment that encourages continuous growth, we invite you to be part of our team. We deeply value our customers, which is why we are excited to welcome a new Customer Sales Support Specialist to our friendly international team in Prague.

The Location Support Specialist at H&M Group plays a key part in keeping daily operations running smoothly in Praha 1. This position collaborates with several departments, supporting efforts to strengthen service and streamline efficiency throughout the business. Core responsibilities Partner with teams from different areas to address operational challenges as they arise Identify ways to enhance processes and improve how services are delivered Apply analytical skills to suggest and help put practical solutions into action Collaboration and impact This role involves frequent interaction with colleagues from various departments, aiming to create a positive impact on both service quality and internal workflows. The focus remains on supporting day-to-day needs and driving improvements where possible.

D-ploy is a leading provider of IT and Engineering Solutions, strategically positioned across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. Our commitment to delivering innovative and high-quality services has earned us the trust of numerous industry-leading clients.We focus on fostering relationships and building trusted partnerships within the IT community to enhance our customers' IT productivity, driving their organizational success and value.We invite dynamic, flexible, and solution-driven individuals to join our rapidly growing international organization. We are dedicated to creating value where IT matters; become a part of our journey!Currently, we are seeking two Purchase Order Administrative Specialists to join our team in Prague. This position offers an exciting opportunity to work within the pharmaceutical industry, gaining exposure to the latest technologies in an international setting.

We are seeking a dynamic Sales Support Specialist who is passionate about enhancing the experience of our small and medium-sized business (SMB) merchants. In this role, you will provide vital support during the onboarding process and assist with daily operations, addressing any queries that arise. Your responsibilities will include managing a portfolio of SMBs, conducting market and competitor analyses, and contributing to the formulation of our merchant strategy. Your efforts will directly influence merchant satisfaction, retention, and overall business growth.

Join Rohlik Group as a Senior End User System Specialist and play a vital role in enhancing our end-user systems. In this position, you will be responsible for overseeing the implementation and maintenance of user systems, ensuring seamless operations and high user satisfaction. You will collaborate with various teams to provide technical support, troubleshoot issues, and drive improvements in our IT infrastructure.Your expertise will help us deliver top-notch services to our users, ultimately contributing to the success of our dynamic organization.

Role Overview SimilarWeb is looking for a Product Support Specialist to join the team in Prague. This role serves as the first point of contact for clients, guiding them through product features and helping them get the most value from SimilarWeb’s tools. What You Will Do Support clients by answering questions and resolving product-related issues Work with internal teams to troubleshoot and find solutions Share product updates with clients Gather feedback and insights from users to help improve SimilarWeb’s offerings Impact This position plays a key role in user satisfaction. By supporting clients and sharing their feedback, the Product Support Specialist helps shape future product improvements.

Somfy Group seeks a Technical Support Specialist in Prague to assist clients with motorized shading solutions for both commercial and residential spaces. The position involves guiding customers through technical questions and troubleshooting issues related to Somfy products. Key responsibilities Provide technical assistance and service for Somfy's motorized shading systems Support clients in both commercial and residential markets Help users maximize the value and functionality of Somfy products Location This role is based in Prague.

Join Wabtec Corporation as an M3 Booking Administrator! In this critical role, you will be responsible for managing the M3 booking system, ensuring accurate data entry and processing of bookings. You will work closely with various departments to streamline operations and enhance the overall efficiency of our services.Your attention to detail and proactive approach will be essential in maintaining high standards of accuracy and timely processing. If you are passionate about logistics and have a knack for administration, we want to hear from you!

Join our innovative team at Wabtec in Plzen as a Junior Technical Documentation Specialist! Are you eager to contribute to high-quality projects? If you have a passion for technical documentation and want to work on groundbreaking initiatives, we would love to have you on board!Your Role in Transforming Our Company:Organization of Technical Materials - Prepare and manage the parts lists for transferred projects.Management of Drawings - Ensure the accuracy and currency of drawings within our internal system.Processing Technical Changes - Implement and monitor technical changes.International Collaboration - Work closely with project managers on international projects.

Role overview Rossum.ai seeks a Customer Support Specialist to join its Customer Experience (CX & Services) team in Prague. The focus is on providing timely, empathetic, and effective assistance to customers. By handling questions and resolving issues, the support team helps clients automate routine tasks so they can focus on more valuable work. Rossum.ai encourages new ideas and welcomes those interested in refining troubleshooting workflows and improving the overall customer experience. Shift options This position offers two fixed shifts to support customers around the world. Please specify your preferred shift in your application: Night Shift: Wednesday to Sunday, 00:00 – 08:30 Evening Shift: Saturday to Wednesday, 16:00 – 00:30 What you will do Respond to customer inquiries in a professional manner and maintain high satisfaction levels. Troubleshoot software issues and guide customers through solutions step by step. Share recurring customer feedback with Product and Engineering teams. Propose and help implement process improvements to make the product easier to use. Meet service level agreements (SLAs) to deliver timely support. Requirements At least 1 year of experience in customer support or a client-facing role, preferably in SaaS. Familiarity with ticketing systems (such as Zendesk or Intercom), CRM tools, and basic troubleshooting. Empathy, patience, and strong communication skills. A problem-solving mindset that combines hands-on support with strategic thinking about customer needs.

D-ploy is a forward-thinking IT and Engineering Solutions provider, operating across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.We take great pride in offering innovative and high-quality services and solutions to a diverse range of industry-leading clients. Our commitment to fostering relationships and building trusted partnerships within the IT community enhances our clients' IT productivity and drives organizational success.We are eager to connect with engaging, adaptable, and solution-driven individuals who aspire to join a rapidly growing international organization. Our mission is to create value where IT matters, and we invite you to be part of our journey!Our goal is to accelerate innovation capabilities by empowering priority teams to develop truly customer-centered products and services. We are moving towards an end-to-end approach that integrates design, design thinking, agile, and lean methodologies in product development. We are seeking an Innovation Specialist to assist with key projects focused on designing innovative tools, training programs, and experiences.This position is initially contracted until the end of September 2026, with the potential for extension, and is available only as a full-time employment opportunity.

Join Primark as a P&C Administrator and play a key role in our Human Resources team. In this position, you will manage various administrative tasks associated with employee records, payroll, and benefits, ensuring compliance with legal regulations and company policies. You will be responsible for maintaining accurate employee data, assisting with recruitment processes, and supporting training initiatives. This is an excellent opportunity to enhance your skills in a dynamic retail environment.

Veeam Software is seeking a highly skilled Senior Workday Application Administrator to join our dynamic team in Prague. In this role, you will be responsible for the administration, configuration, and optimization of our Workday applications. You will collaborate with cross-functional teams to ensure seamless integration and functionality of Workday systems, providing expert support and guidance.