Remote Bilingual Customer Support Systems Specialist (English/Spanish) - LATAM

About ValatamAt Valatam, we pride ourselves on connecting talented bilingual professionals from Latin America with esteemed global clients. Recognized as a Great Place to Work for 2025-2026, we believe that exceptional work stems from exceptional people.About the RoleWe are in search of a dedicated full-time Customer Support Systems Specialist (Intercom Owne…

Join our dedicated team at berryvirtual as a Dental Administrative Assistant, where your organizational skills and attention to detail will be key in supporting healthcare providers and ensuring the smooth functioning of our dental office operations. This remote position is ideal for candidates who excel in administrative tasks such as data entry, appointment scheduling, record management, prescription refills, and verifying patient insurance coverage. A strong commitment to patient confidentiality and compliance with HIPAA regulations is essential.Key Responsibilities:Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients, ensuring optimal management of time and resources.Patient Communication: Act as a liaison between patients and healthcare providers, relaying messages, scheduling follow-up appointments, and addressing inquiries promptly.Documentation and Record Keeping: Maintain accurate medical records, including patient histories and treatment plans, while ensuring compliance with regulatory standards.Billing and Coding Support: Assist with accurate coding for billing purposes and work with the billing department to resolve discrepancies and ensure prompt reimbursement.Medication and Prescription Management: Oversee prescription refills, coordinate with pharmacies, and maintain medication records to ensure timely patient care.Virtual Team Collaboration: Participate in virtual meetings and collaborate effectively with colleagues to enhance patient care and administrative efficiency.Data Entry and Organization: Accurately input patient information into electronic health record systems and organize documentation for easy access.Insurance Verification: Verify patient insurance coverage and eligibility, communicating with insurance providers as needed.Insurance Pre-Authorizations: Assist in obtaining necessary pre-authorizations for medical services and follow up on requests to ensure timely approvals.

Join Grupo Mariposa as an Electrician - Electronics Specialist where you'll leverage your technical skills to support our supply department. In this dynamic role, you will be responsible for installing, maintaining, and repairing electronic systems and equipment. This is an excellent opportunity to enhance your career with a leading company in the electronics sector.

Role Overview Delivery Hero is looking for a Marketing Campaign Specialist in Managua. This role shapes and executes marketing campaigns that connect with our audience and support business goals. What You Will Do Develop and launch marketing campaigns from concept to execution Work with teams across the company to align on campaign goals and strategies Monitor campaign performance and adjust tactics to improve results Collaboration This position partners closely with colleagues in other departments to ensure campaigns reach their full potential and meet shared objectives.

Grupo Mariposa seeks a Plant Auxiliary Specialist in Managua to help keep plant operations steady and reliable. This position works closely with the supply chain and production teams to support daily workflows. Main responsibilities Assist with inventory management, ensuring materials and supplies are tracked and available Support daily production activities to help meet operational targets Help maintain compliance with established safety protocols Collaborate with various departments to find ways to improve efficiency Focus areas This role helps uphold quality standards and supports the plant’s ongoing commitment to safety and reliable performance.

Pairedrecruiting is hiring a Sales & Customer Experience Specialist to support a prominent U.S. window cleaning company. This remote role is based in Nicaragua and centers on helping customers and supporting sales from a distance. Role overview This position focuses on engaging with customers, answering their questions, and making sure they are satisfied with the company’s services. Building lasting relationships and providing attentive support are key parts of the job. What you will do Respond to customer inquiries and offer clear, helpful information Support the sales process by identifying customer needs and recommending services Maintain positive relationships to encourage repeat business Ensure every customer receives attentive, friendly service Requirements Located in Nicaragua Comfortable working remotely Strong communication and relationship-building skills

We are seeking a highly skilled and data-driven PPC & Listing Optimization Specialist with a focus on Amazon reselling to enhance traffic, visibility, and sell-through rates across a diverse Amazon catalog.This position is within a fast-paced reseller environment, managing over 2,500 ASINs, where the primary objective is to optimize underperforming inventory and increase page views for slow-moving products.Key ResponsibilitiesPPC ManagementDesign, oversee, and refine PPC campaigns to boost traffic and conversions.Target new listings and elevate visibility for underperforming SKUs.Continuously monitor campaign performance, adjusting bids, budgets, and targeting for optimal efficiency.Identify potential areas for scaling and enhancing campaign effectiveness.Listing OptimizationConduct analyses of listings with low visibility or poor sell-through, implementing actionable strategies.Enhance titles, bullet points, and key attributes to increase visibility and conversion rates.Adapt to platform constraints while working within partial listing control environments.Assist in optimization efforts for new listings where more control is available.Data & Performance AnalysisUtilize Seller Central reports (sessions, conversion rates, etc.) to discover opportunities for growth.Perform keyword and market research with tools such as DataDive.Monitor performance trends and proactively suggest improvements.Prioritize actions based on their potential impact on traffic, sell-through rates, and inventory levels.

Paired Recruiting is hiring an Inbound Sales & Appointment Specialist to join the team remotely from Nicaragua. This role serves as the first point of contact for people interested in our cleaning services. Role overview The Inbound Sales & Appointment Specialist answers inquiries from potential clients, explains our cleaning services, and schedules appointments for our cleaning team. Building rapport and clearly communicating our service offerings are central to this position. What you will do Engage with potential customers who reach out about our services Describe the value and details of our cleaning solutions Set appointments for our cleaning professionals Build relationships and ensure a positive first impression What we look for Motivation to help clients and support their needs Strong communication and relationship-building skills Interest in growing a career in sales This fully remote position offers the chance to contribute directly to client satisfaction and the growth of our business.

Winning Assistants is hiring a Bilingual Medical Virtual Assistant (Spanish-English) to support pediatric therapy operations remotely from Nicaragua. This full-time role requires working Monday through Friday, 9:00 AM to 5:00 PM Eastern Daylight Time. Compensation is $6 to $7 per hour. Key Responsibilities Manage a high volume of patient calls, referrals, and general inquiries in both Spanish and English. Schedule, confirm, and follow up on appointments, coordinating between patients and therapists. Maintain detailed records of calls, appointments, and communications. Work with insurance companies to handle coverage questions, claims, and authorizations. Process insurance claims, assist with prior authorizations, and apply medical coding (ICD-10, CPT, HCPCS) for submissions. Support credentialing and insurance documentation requirements. Track insurance approvals and limitations to help with scheduling and billing. Convert therapy units (using CPT codes) into billable hours and monitor therapist schedules for billing accuracy. Report billable hours for insurance and internal records, understanding different unit durations for scheduling. Create and update spreadsheets for schedules, authorizations, and billing hours using Excel formulas and pivot tables. Maintain organized records of appointments and communications. Update and maintain patient records in compliance with healthcare regulations. Requirements Fluency in both Spanish and English. Ability to work remotely from Nicaragua during Eastern Daylight Time hours. Experience with patient scheduling, insurance processes, and medical coding is helpful. Strong skills in Excel for data management and reporting. Attention to detail and ability to organize information accurately. Position Details Job Code: [VC-LTPTM-5B] Position Type: Full-time Location: Remote, Nicaragua Work Hours: 9:00 AM – 5:00 PM EDT Work Days: Monday – Friday Compensation: $6 – $7 per hour

Join our dynamic team as a Remote IT Help Desk Technician (Level 2) where you will be instrumental in providing top-notch remote support to our clients. Your expertise in troubleshooting and resolving IT issues will ensure that business operations run smoothly. You'll engage with a variety of systems, including Windows and macOS devices, as well as Microsoft 365 environments, common SMB networks, and various business applications.Key Responsibilities:Offer remote support via phone, ticketing systems, and remote access tools.Troubleshoot and resolve a wide range of IT issues, including M365, Windows/macOS, printing, VPN, and email.Respond to RMM alerts, including patch failures and offline endpoints.Conduct basic system administration tasks for M365 accounts and Azure AD.Escalate complex problems with comprehensive notes and diagnostics.Adhere to MSP workflows, including SLAs and documentation standards.Maintain accurate and detailed ticket notes and time entries in real-time.Deliver exceptional customer service through clear and professional communication.Engage directly with end-users and document all interactions thoroughly.Clearly articulate technical issues to non-technical users.

Bilingual Case Manager – Personal Injury (English/Spanish)Job Type: Independent Contractor Workplace: Remote (supporting U.S. Personal Injury Law Firms) Schedule: Full-time, aligned with U.S. business hours (PST coverage required) Compensation: USD $1,000 - $1,300 DOEAbout HireHawkHireHawk specializes in connecting exceptional global talent with high-performing U.S. companies. We are dedicated to identifying outstanding professionals who possess both expertise and passion for their work. Our mission is to facilitate career growth for candidates while delivering reliable, remote-ready talent that makes a significant impact from day one.Position OverviewWe are in search of a skilled Bilingual Case Manager (English/Spanish) with a minimum of 2 years of experience in Personal Injury law. In this pivotal role, you will act as the primary contact for clients, ensuring seamless case progression through empathetic communication and precise coordination with attorneys, medical providers, and insurance adjusters. Your ability to efficiently manage multiple cases while maintaining accuracy and a client-focused approach will be crucial to your success.

The Ward Law Group, PLLC is seeking a Virtual Assistant based in Managua to focus on personal injury reductions. This position plays a key part in supporting the legal team’s daily workflow. Role overview The Virtual Assistant will help manage case files, conduct research, and assist with client communication. Strong organizational skills and attention to detail are important for keeping information accurate and processes efficient. What you will do Organize and maintain legal case files related to personal injury reductions Conduct research to support ongoing cases Facilitate clear and timely communication with clients Requirements Strong attention to detail Organizational skills to manage multiple tasks Ability to support a legal team in a virtual setting

The Ward Law Group, PLLC is looking for a Personal Injury Legal Virtual Assistant based in Managua. This is a fully remote position supporting attorneys and staff who handle personal injury cases. Role overview This role focuses on administrative support for the legal team. Tasks include organizing case files, preparing documents, and assisting with client communications. The aim is to keep case management efficient and ensure clients receive timely updates. What you will do Coordinate with attorneys and legal staff to support case progress Prepare and organize legal documents as needed Assist with client communication to provide updates and gather information Help streamline daily operations for the personal injury practice Work environment This position is fully remote. The team values clear communication and a supportive approach to client service. The work centers on helping clients navigate personal injury matters efficiently and with care.

At We Clone You, a premier virtual assistant firm, we are dedicated to empowering businesses of all sizes through exceptional virtual support. We are currently seeking an enthusiastic and skilled Virtual Assistant with a strong background in property management to enhance our client's operations and drive their success.In this dynamic role, your responsibilities will include: Responding to tenant inquiries through email, phone, or chat promptly and professionally. Managing lease renewals, rent collection follow-ups, and official notices. Updating and maintaining accurate tenant and property information in our CRM/property management software. Coordinating maintenance requests and scheduling vendor appointments efficiently. Assisting in managing property listings, including marketing vacant units and keeping online listings current. Generating and distributing reports on occupancy rates, maintenance issues, and overall performance. Scheduling and overseeing routine inspections, move-in and move-out inspections, and annual property assessments. Clearly communicating inspection schedules and procedures to tenants via email or phone. Utilizing ISN (Inspection Support Network) or similar platforms to manage inspection bookings, assign inspectors, and track results. Confirming access instructions with tenants and preparing necessary documentation. Following up on inspection outcomes to coordinate repairs or maintenance as required. Maintaining comprehensive inspection logs and ensuring compliance with internal protocols and local regulations.

Role overview Bluelight Consulting seeks a Full-Stack Digital Marketer to support its team remotely. This position is open to candidates based in Latin America, including León, Nicaragua. The role provides flexibility, allowing for a balance between work and personal commitments. Main responsibilities Create and implement digital marketing strategies to boost engagement and drive conversions. Contribute to multiple projects by applying knowledge of SEO, content marketing, and social media. Analyze campaign performance using analytics, and use these insights to inform future marketing efforts. Key skills Hands-on experience with SEO, content marketing, and social media platforms. Ability to interpret data and adjust marketing strategies based on analytics. Creative thinking and strong problem-solving abilities. Remote work and location This is a fully remote position available to applicants throughout Latin America.