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Join gleanwork as an AI Outcomes Manager, where you will drive innovation and enhance the effectiveness of artificial intelligence applications across various business domains. In this role, you will be responsible for strategizing and implementing AI-driven solutions that improve operational outcomes, ensuring our clients achieve their goals effectively.
gleanwork is a forward-thinking company at the forefront of AI innovation. Our mission is to empower businesses with cutting-edge AI solutions that enhance productivity and drive growth. We foster a collaborative work environment that encourages creativity and professional development.
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gleanwork
Join gleanwork as an AI Outcomes Manager, where you will drive innovation and enhance the effectiveness of artificial intelligence applications across various business domains. In this role, you will be responsible for strategizing and implementing AI-driven solutions that improve operational outcomes, ensuring our clients achieve their goals effectively.
Tavily
About TavilyAt Tavily, we are pioneering the future of AI by developing a powerful search engine specifically for AI agents. Our advanced API is meticulously crafted to facilitate real-time reasoning and retrieval-augmented generation (RAG) in AI systems. By seamlessly connecting large language models (LLMs) with high-quality, reliable web content, we empower developers to create agents that are not only smart but also well-informed.We collaborate with some of the most dynamic teams in the AI sector, ranging from innovative startups that are reshaping the ecosystem to major enterprises implementing AI solutions at scale. Whether it's enhancing sales assistants, creating research copilots, or developing internal knowledge tools, Tavily serves as the crucial link between LLMs and real-world applications.The RoleAs the AI Outcomes Manager at Tavily, you will act as a vital advisor and liaison between our organization and enterprise clients. You will oversee the customer journey from onboarding and implementation to continuous adoption, renewal, and expansion. Your role combines relationship-building with product expertise, ensuring that our clients harness the full potential of Tavily's AI-driven search platform.In this position, you will become a strategic partner, working with executive sponsors and advising clients on crafting and executing their AI and agentic roadmaps. Collaborating closely with architects and technical teams, you will define how LLMs, intelligent search, and autonomous agents can be woven into their workflows and long-term strategies. By assisting clients in designing scalable AI adoption plans and navigating an ever-evolving landscape, you will position Tavily as not just a product provider, but as a key player in enhancing their competitive edge. Furthermore, you will represent the customer's voice internally, shaping product direction and driving innovation to ensure Tavily consistently delivers exceptional value.What You’ll DoAct as a trusted partner, guiding clients through the onboarding, implementation, and ongoing utilization of Tavily’s AI search platform.Lead onboarding efforts by ensuring seamless integration, connectivity setup, and value realization across customer projects.Create and deliver scalable onboarding materials such as tutorials, “cookbooks,” best-practice guides, and reference implementations.Proactively monitor customer health, usage metrics, and adoption signals to identify risks of churn and opportunities for expansion.Collaborate cross-functionally with Sales, GTM Engineering, and Product teams to ensure a seamless customer experience.Serve as the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and improvements in the developer experience.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information throughout their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more swiftly and effectively.Glean was founded by CEO Arvind Jain, who recognized the challenges employees encounter in retrieving and comprehending information at work. Witnessing the difficulties caused by fragmented knowledge and an overload of SaaS tools, he envisioned a solution: an AI-powered enterprise search platform designed for quick and intuitive access to essential information. Since our inception, Glean has emerged as the foremost Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform workplace dynamics.About the Role:We are looking for a skilled AI Outcomes Manager to join our rapidly growing team. This pivotal role focuses on revolutionizing departmental operations through the power of Glean. The successful candidate will collaborate closely with executives and end users, blending business insight, product understanding, and prompting expertise to facilitate the transformation into an AI-native enterprise.
About Glean:Founded in 2019, Glean is a cutting-edge AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information within their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more efficiently.Glean was initiated by Founder & CEO Arvind Jain, who recognized the challenges employees encounter in accessing and comprehending workplace information. Witnessing firsthand the fragmentation of knowledge across numerous SaaS tools hindered productivity, he envisioned a superior approach—an AI-powered enterprise search platform that allows individuals to quickly and intuitively find the information they need. Since its inception, Glean has transformed into the premier Work AI platform, amalgamating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to fundamentally reshape employee workflows.About the Role:Glean is on the lookout for a skilled AI Outcomes Manager to become part of our rapidly growing team. In this pivotal role, the AI Outcomes Manager will be instrumental in revolutionizing the operations of various departments through the power of Glean. Collaborating closely with executives and end-users, this individual will blend business insight, product intuition, and prompting expertise to facilitate the transition to an AI-native enterprise.You will:
About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform aimed at empowering organizations to swiftly locate, organize, and disseminate information among their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right time, thereby enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more effectively.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the significant challenges employees face when searching for and comprehending information in the workplace. Witnessing firsthand the issues caused by fragmented knowledge and an array of SaaS tools, he set out to create a superior solution—an AI-powered enterprise search platform that allows users to access information quickly and intuitively. Since our inception, Glean has grown into a leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application-building tools to fundamentally transform employee workflows.About the Role:Glean is on the lookout for an exceptional AI Outcomes Manager to join our rapidly growing team. In this pivotal role, the AI Outcomes Manager will be instrumental in revolutionizing departmental operations through Glean's capabilities. You will collaborate closely with executives and end users, combining business insights, product understanding, and prompting expertise to transition them into an AI-native enterprise.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information within their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge exactly when they need it, enhancing productivity and fostering collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more effectively.Glean emerged from the insight of our Founder & CEO, Arvind Jain, who recognized the difficulties employees encounter in navigating and comprehending workplace information. Witnessing the challenges posed by fragmented knowledge and extensive SaaS tools, he aspired to create an improved solution—an AI-powered enterprise search platform that allows users to quickly and intuitively find the information they need. Since its inception, Glean has grown into the premier Work AI platform, merging enterprise-level search capabilities, an AI assistant, and robust application- and agent-building functionalities to redefine how employees engage with their work.About the Role:We are on the lookout for a skilled AI Outcomes Manager to become a vital part of our rapidly growing team. In this role, you will be instrumental in revolutionizing departmental operations through the power of Glean. Collaborating closely with executives and end users, you will blend business insight, product intuition, and effective prompting to facilitate their transformation into an AI-native enterprise.You will:
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access critical knowledge when they need it, enhancing productivity and collaboration. Our advanced AI technology accelerates knowledge discovery, equipping teams to harness their collective intelligence more effectively.The vision for Glean was shaped by Founder & CEO Arvind Jain’s profound insights into the challenges employees encounter while seeking and comprehending information in the workplace. Witnessing firsthand the disruptive effects of fragmented knowledge and extensive SaaS tools on productivity, he envisioned a superior solution—an AI-powered enterprise search platform that allows users to intuitively and quickly access the information they require. Since its inception, Glean has emerged as the premier Work AI platform, integrating enterprise-grade search, an AI assistant, and robust application- and agent-building functionalities to fundamentally transform the way employees operate.About the Role:Glean is on the lookout for a skilled AI Outcomes Manager to join our fast-growing team. In this pivotal role, you will help revolutionize the operations of various departments by leveraging the power of Glean. Collaborating closely with executives and end users, you will merge business insight, product understanding, and prompting expertise to facilitate their transition into an AI-native enterprise.
Join ema in pioneering the world’s first Universal AI Employee — a transformative AI platform designed to automate intricate, cross-system enterprise workflows end-to-end, while ensuring human oversight where it counts.Unlike conventional copilots or limited automation tools, ema utilizes robust multi-agent systems that seamlessly integrate with enterprise SaaS platforms to execute genuine business processes at scale. Our clients aren't merely experimenting; they're replacing manual tasks with AI-driven solutions that yield measurable results.Founded by industry veterans from Google, Coinbase, and Okta, and supported by leading investors, ema operates at the cutting edge of enterprise AI execution. With teams across Silicon Valley and Bangalore, we are shaping the responsible, reliable, and scalable delivery of agentic AI. If you're passionate about transforming AI into tangible outcomes, this role is perfect for you.About the RoleAs the AI Outcomes Manager, you will be the key driver of post-sales value realization for ema’s enterprise clients. This is not your typical Customer Success role. You will engage throughout ema’s value-realization lifecycle, collaborating closely with Sales, Value Engineering, AI Implementation, Product, and senior customer stakeholders. You will be the primary point of escalation during challenging deliveries and manage the feedback loop between clients, delivery teams, and product development. In a landscape where AI value can diminish without effective change management and accountability, your role will be crucial in navigating production AI challenges such as false positives, false negatives, and edge cases. You will help customers interpret usage data and system performance while ensuring that stakeholders receive results in a timely manner amidst any political or organizational pressures. Continuous improvement of AI systems post-launch will be your priority, and you will systematically address any issues that arise.What You’ll Do1. Outcome Ownership & Value RealizationOversee customer success from post-sales handoff through to post-go-live phases.Establish and align on success metrics, ROI benchmarks, and usage KPIs.Monitor efficiency gains, accuracy improvements, cost reductions, and overall user experience impacts.Communicate results through Quarterly Business Reviews (QBRs), executive summaries, and customer newsletters.2. Usage Intelligence, Readouts & Continuous ImprovementConduct regular client readouts on AI usage patterns, adoption rates, and workflow performance.Analyze occurrences of false positives, false negatives, and areas of failure, as well as negative feedback related to agent behavior, integrations, and more.
About Glean:Established in 2019, Glean is an advanced AI-driven knowledge management platform tailored to empower organizations in swiftly locating, organizing, and sharing information across their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees gain access to the right knowledge precisely when they need it, enhancing productivity and collaboration. With its state-of-the-art AI technology, Glean simplifies knowledge discovery, enabling teams to efficiently harness their collective intelligence.Glean emerged from the insight of Founder & CEO Arvind Jain, who recognized the hurdles employees encounter while searching for and comprehending information in their workplaces. Witnessing the challenges posed by fragmented knowledge and an array of SaaS tools, he endeavored to create a superior solution - an AI-enabled enterprise search platform that allows individuals to access the information they require quickly and intuitively. Since its inception, Glean has become a leading Work AI platform, merging enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to fundamentally transform how employees engage in their work.About the Role:Glean is on the lookout for an exceptional AI Outcomes Manager to join our rapidly growing team. The AI Outcomes Manager will play a pivotal role in revolutionizing departmental operations through the power of Glean. This individual will collaborate closely with executives and end users, leveraging business acumen, product insights, and prompting expertise to facilitate their transition into an AI-centric enterprise.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information across their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access critical knowledge precisely when they need it, enhancing productivity and collaboration. Our state-of-the-art AI technology simplifies knowledge discovery, enabling teams to utilize their collective intelligence more effectively.Glean was founded by Arvind Jain, who recognized the challenges faced by employees in navigating fragmented knowledge and an overwhelming array of SaaS tools. With a vision to enhance productivity, he developed an AI-powered enterprise search platform that allows users to quickly and intuitively access essential information. Glean has since evolved into a leading Work AI platform, integrating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to redefine workplace efficiency.About the Role:Glean is on the hunt for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers' end-users successfully adopt and extract meaningful, measurable value from Glean’s AI solutions. The team engages in various activities, including end-user training enablement, prompt and agent advisory/building, and value realization. Ultimately, the AIOMs are tasked with maximizing end-user engagement across our product suite.You will:Oversee the employee lifecycle for a team of AI Outcomes Managers, focusing on high-impact customer enablement, platform advisory/building, and business value realization with Glean’s offerings.Create a comprehensive set of Glean prescriptive materials and training resources to enhance user experience and engagement.
Glean
About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information across teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have timely access to the right knowledge, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, allowing teams to harness their collective intelligence more efficiently.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the challenges employees face in accessing and understanding workplace information. Witnessing the fragmentation of knowledge and the overwhelming array of SaaS tools that hinder productivity, he set out to create a better solution—an AI-powered enterprise search platform designed to enable users to intuitively access the information they need. Since then, Glean has transformed into a leading Work AI platform, merging enterprise-grade search capabilities, AI assistance, and robust application- and agent-building features to fundamentally reshape the way employees collaborate and work.About the Role:Glean is on the lookout for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers’ end-users effectively adopt and extract significant, measurable value from Glean’s AI solutions. Responsibilities include end-user training enablement (company and function sessions, search, chat, and agent content), prompt and agent advisory/building, and value realization. Ultimately, the AIOMs will drive both the breadth and depth of end-user engagement across our product suite.Your Responsibilities:Oversee the employee lifecycle for a team of AI Outcomes Managers to promote effective customer enablement, advisory/building on our platform, and realization of business value through Glean’s products.Craft a comprehensive set of Glean prescriptions...
Join Hinge as the Lead Product Manager for Dating Outcomes, where you will spearhead innovative strategies to enhance user experiences in finding meaningful connections. Your role will be pivotal in crafting an engaging journey for our users, ensuring they recognize and feel the progress in their dating lives. Collaborate with cross-functional teams to tackle challenges and design adaptive experiences that cater to individual needs, fostering trust and motivation throughout the dating process.
Ironclad, Inc.
Join Ironclad, a leading digital contracting platform, as a Finance Manager - Customer Outcomes. In this pivotal role, you will drive financial strategies that enhance our customer experience and support our growth objectives. Collaborate with cross-functional teams to analyze customer data, forecast trends, and develop actionable insights that will influence our financial planning and decision-making processes.
Northwestern Medicine
Join our dynamic team at Northwestern Medicine as an Outcomes Manager in the Emergency Room. This pivotal role involves overseeing patient care outcomes, ensuring high standards of quality and efficiency in our emergency services. You will collaborate with healthcare professionals to implement innovative strategies that enhance patient experience and optimize operational workflows.
About OnebriefAt Onebrief, we create cutting-edge collaboration and AI-driven workflow software specifically tailored for military staff. Our innovative approach transforms teams into superhuman entities, enhancing speed, intelligence, and overall efficiency.We pride ourselves on our commitment to ownership, excellence, and a winning mindset akin to that of an Olympic team. As a fully remote company, many of our employees collaborate closely with military commands globally.Since our founding in 2019 by a team of seasoned planners, Onebrief has grown to encompass veterans from diverse military branches and top-tier technologists. With over $320 million raised from premier investors, including Battery Ventures and General Catalyst, we have achieved a valuation of $2.15 billion. Our sustained growth empowers us to make meaningful impacts in critical areas.We are at the forefront of redefining software development. We believe that the era where human bandwidth limits software delivery is coming to an end. Join us as we build a dedicated team to transition from Software Engineering to Outcome Engineering.About The RoleAs a top-notch software engineer, you have excelled in traditional software development and are now ready to reinvent your career. You recognize the potential and challenges of a world unbound by human limitations and are eager to harness the power of AI for extraordinary outcomes.In your role as an Outcome Engineer at Onebrief, you will collaborate with a team dedicated to inventing our AI Engineering Platform.This position goes beyond mere prompt engineering or model development; you will help establish the infrastructure that revolutionizes software production, shifting us from managed backlogs to limitless execution capabilities, laying the groundwork for the future of product development in an agent-driven environment.We are in search of trailblazers ready to embark on this exciting journey.What You'll DoArchitect Multi-Agent Systems: Design orchestration layers enabling a variety of specialized agents to effectively collaborate, debate, and execute complex tasks. Transition from basic prompts to sophisticated, stateful workflows.Implement Automated Governance: Develop the frameworks and policy engines that ensure autonomous systems can operate quickly and safely, establishing the infrastructure that supplants manual review processes.
SentinelOne
SentinelOne is known for its AI-driven cybersecurity platform, which secures endpoints, cloud workloads, identities, data, and AI systems. The company emphasizes real-time analytics and automation to help security teams focus on critical priorities. Role overview The Customer Outcomes Operations Intern will collaborate with teams across Product Management, Product Marketing, Customer Success, and Threat Services. This internship centers on supporting projects related to AI and automation, refining internal processes, and encouraging cross-team collaboration. The intern will help document workflows, monitor progress on strategic initiatives, and contribute to efforts that improve both customer experience and operational efficiency. What you will do Work with leaders from multiple departments on cross-functional projects Assist in advancing AI and automation initiatives Help formalize documentation and internal processes Track and monitor key strategic projects focused on customer outcomes and operational effectiveness Gain hands-on experience executing and tracking strategy within customer-focused teams Who thrives in this role Curiosity and a commitment to learning are valued at SentinelOne. Team members who explore new ideas, experiment thoughtfully, and apply new knowledge to deliver results tend to succeed. The company encourages everyone to develop skills in AI tools and concepts, regardless of their position. Location This is a remote internship open to candidates located in the United States.
Northwestern Medicine
The Outcomes Manager for Women and Infant Services will play a pivotal role in enhancing the quality of care for our patients. This position involves overseeing various initiatives aimed at improving health outcomes for women and infants, ensuring that our services are both effective and compassionate. The successful candidate will collaborate with healthcare professionals and stakeholders to develop and implement quality improvement strategies, analyze data, and generate reports that inform policy and operational decisions.
Join Hinge: The Dating App Built for Real ConnectionsIn an increasingly digital era, forging authentic relationships can be a challenge. At Hinge, our mission is clear: to foster intimate connections that reduce loneliness. We are deeply committed to analyzing user behavior to facilitate meaningful relationships, with our success measured by one key criterion—creating exceptional dates. With millions of users worldwide, Hinge has established itself as the most reliable platform for finding genuine relationships.About the Opportunity: Our Dating Outcomes team is pivotal in ensuring users encounter their most compatible matches, present themselves effectively, and spark engaging conversations. In essence, we are dedicated to helping individuals enjoy fantastic dates!We are seeking experienced Staff Machine Learning Engineers to shape an AI-driven dating experience by leveraging Hinge’s extensive preference data. You will lead the development of end-to-end recommendation systems, explore the potential of large language models (LLMs), and craft photo and mixed-input embedding models. Additionally, you will build and deploy real-time predictive models that significantly enhance the user experience for millions. As part of our rapidly expanding team, you will have the chance to define the strategy, vision, and roadmap for advancing machine learning at Hinge.
Join Amgen as a Senior Manager in Global Health Economics & Outcomes Research (HEOR) where you will play a pivotal role in shaping the future of healthcare through innovative economic strategies and outcomes research. Your expertise will contribute to the development of solutions that enhance patient outcomes and drive the value of Amgen’s products in the global market.
Maven Clinic
Maven Clinic stands as the largest virtual clinic dedicated to women and families, driven by the mission to transform healthcare for everyone. Our award-winning digital programs integrate clinical, emotional, and financial support into a single platform, addressing areas such as fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Trusted by over 2,000 employers and health plans, Maven's comprehensive platform aims to enhance clinical outcomes, lower healthcare costs, and promote equity in benefits programs. With numerous accolades for innovation and industry leadership, Maven has been featured on the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, we have successfully secured over $425 million in investments from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Discover more about us at mavenclinic.com.Our award-winning culture is dedicated to an important mission – Maven Clinic has received over 30 workplace and innovation awards, including:Fortune Change the World (2024)CNBC Disruptor 50 List (2022, 2023, 2024)Fortune Best Workplaces for Millennials (2024)Fortune Best Workplaces in Health Care (2024)TIME 100 Most Influential Companies (2023)Fast Company Most Innovative Companies (2020, 2023)Built In Best Places to Work (2023)Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)Great Place to Work certified (2020, 2021, 2022, 2023, 2024)Fast Company Best Workplaces for Innovators (2022)Built In LGBTQIA+ Advocacy Award (2022)Maven is seeking a passionate and team-oriented Clinical Outcomes Analyst to assess, evaluate, and convey how our exceptional support for women and families influences clinical outcomes (e.g., preterm birth, mental health) and business metrics (e.g., productivity). This role entails close collaboration with the Sales and Client Success teams, as well as the Data Team, Product Team, and Clinical Operations Team. The analyst will utilize both self-reported platform data and healthcare claims data to investigate Maven’s clinical impact and create materials to effectively communicate these insights to current and prospective clients. By joining us, you will play a crucial role in understanding and articulating clinical outcomes to Maven’s clients and informing the strategy for our clinical products.
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gleanwork
Join gleanwork as an AI Outcomes Manager, where you will drive innovation and enhance the effectiveness of artificial intelligence applications across various business domains. In this role, you will be responsible for strategizing and implementing AI-driven solutions that improve operational outcomes, ensuring our clients achieve their goals effectively.
Tavily
About TavilyAt Tavily, we are pioneering the future of AI by developing a powerful search engine specifically for AI agents. Our advanced API is meticulously crafted to facilitate real-time reasoning and retrieval-augmented generation (RAG) in AI systems. By seamlessly connecting large language models (LLMs) with high-quality, reliable web content, we empower developers to create agents that are not only smart but also well-informed.We collaborate with some of the most dynamic teams in the AI sector, ranging from innovative startups that are reshaping the ecosystem to major enterprises implementing AI solutions at scale. Whether it's enhancing sales assistants, creating research copilots, or developing internal knowledge tools, Tavily serves as the crucial link between LLMs and real-world applications.The RoleAs the AI Outcomes Manager at Tavily, you will act as a vital advisor and liaison between our organization and enterprise clients. You will oversee the customer journey from onboarding and implementation to continuous adoption, renewal, and expansion. Your role combines relationship-building with product expertise, ensuring that our clients harness the full potential of Tavily's AI-driven search platform.In this position, you will become a strategic partner, working with executive sponsors and advising clients on crafting and executing their AI and agentic roadmaps. Collaborating closely with architects and technical teams, you will define how LLMs, intelligent search, and autonomous agents can be woven into their workflows and long-term strategies. By assisting clients in designing scalable AI adoption plans and navigating an ever-evolving landscape, you will position Tavily as not just a product provider, but as a key player in enhancing their competitive edge. Furthermore, you will represent the customer's voice internally, shaping product direction and driving innovation to ensure Tavily consistently delivers exceptional value.What You’ll DoAct as a trusted partner, guiding clients through the onboarding, implementation, and ongoing utilization of Tavily’s AI search platform.Lead onboarding efforts by ensuring seamless integration, connectivity setup, and value realization across customer projects.Create and deliver scalable onboarding materials such as tutorials, “cookbooks,” best-practice guides, and reference implementations.Proactively monitor customer health, usage metrics, and adoption signals to identify risks of churn and opportunities for expansion.Collaborate cross-functionally with Sales, GTM Engineering, and Product teams to ensure a seamless customer experience.Serve as the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and improvements in the developer experience.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information throughout their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more swiftly and effectively.Glean was founded by CEO Arvind Jain, who recognized the challenges employees encounter in retrieving and comprehending information at work. Witnessing the difficulties caused by fragmented knowledge and an overload of SaaS tools, he envisioned a solution: an AI-powered enterprise search platform designed for quick and intuitive access to essential information. Since our inception, Glean has emerged as the foremost Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform workplace dynamics.About the Role:We are looking for a skilled AI Outcomes Manager to join our rapidly growing team. This pivotal role focuses on revolutionizing departmental operations through the power of Glean. The successful candidate will collaborate closely with executives and end users, blending business insight, product understanding, and prompting expertise to facilitate the transformation into an AI-native enterprise.
About Glean:Founded in 2019, Glean is a cutting-edge AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information within their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more efficiently.Glean was initiated by Founder & CEO Arvind Jain, who recognized the challenges employees encounter in accessing and comprehending workplace information. Witnessing firsthand the fragmentation of knowledge across numerous SaaS tools hindered productivity, he envisioned a superior approach—an AI-powered enterprise search platform that allows individuals to quickly and intuitively find the information they need. Since its inception, Glean has transformed into the premier Work AI platform, amalgamating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to fundamentally reshape employee workflows.About the Role:Glean is on the lookout for a skilled AI Outcomes Manager to become part of our rapidly growing team. In this pivotal role, the AI Outcomes Manager will be instrumental in revolutionizing the operations of various departments through the power of Glean. Collaborating closely with executives and end-users, this individual will blend business insight, product intuition, and prompting expertise to facilitate the transition to an AI-native enterprise.You will:
About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform aimed at empowering organizations to swiftly locate, organize, and disseminate information among their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right time, thereby enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more effectively.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the significant challenges employees face when searching for and comprehending information in the workplace. Witnessing firsthand the issues caused by fragmented knowledge and an array of SaaS tools, he set out to create a superior solution—an AI-powered enterprise search platform that allows users to access information quickly and intuitively. Since our inception, Glean has grown into a leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application-building tools to fundamentally transform employee workflows.About the Role:Glean is on the lookout for an exceptional AI Outcomes Manager to join our rapidly growing team. In this pivotal role, the AI Outcomes Manager will be instrumental in revolutionizing departmental operations through Glean's capabilities. You will collaborate closely with executives and end users, combining business insights, product understanding, and prompting expertise to transition them into an AI-native enterprise.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information within their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge exactly when they need it, enhancing productivity and fostering collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence more effectively.Glean emerged from the insight of our Founder & CEO, Arvind Jain, who recognized the difficulties employees encounter in navigating and comprehending workplace information. Witnessing the challenges posed by fragmented knowledge and extensive SaaS tools, he aspired to create an improved solution—an AI-powered enterprise search platform that allows users to quickly and intuitively find the information they need. Since its inception, Glean has grown into the premier Work AI platform, merging enterprise-level search capabilities, an AI assistant, and robust application- and agent-building functionalities to redefine how employees engage with their work.About the Role:We are on the lookout for a skilled AI Outcomes Manager to become a vital part of our rapidly growing team. In this role, you will be instrumental in revolutionizing departmental operations through the power of Glean. Collaborating closely with executives and end users, you will blend business insight, product intuition, and effective prompting to facilitate their transformation into an AI-native enterprise.You will:
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access critical knowledge when they need it, enhancing productivity and collaboration. Our advanced AI technology accelerates knowledge discovery, equipping teams to harness their collective intelligence more effectively.The vision for Glean was shaped by Founder & CEO Arvind Jain’s profound insights into the challenges employees encounter while seeking and comprehending information in the workplace. Witnessing firsthand the disruptive effects of fragmented knowledge and extensive SaaS tools on productivity, he envisioned a superior solution—an AI-powered enterprise search platform that allows users to intuitively and quickly access the information they require. Since its inception, Glean has emerged as the premier Work AI platform, integrating enterprise-grade search, an AI assistant, and robust application- and agent-building functionalities to fundamentally transform the way employees operate.About the Role:Glean is on the lookout for a skilled AI Outcomes Manager to join our fast-growing team. In this pivotal role, you will help revolutionize the operations of various departments by leveraging the power of Glean. Collaborating closely with executives and end users, you will merge business insight, product understanding, and prompting expertise to facilitate their transition into an AI-native enterprise.
Join ema in pioneering the world’s first Universal AI Employee — a transformative AI platform designed to automate intricate, cross-system enterprise workflows end-to-end, while ensuring human oversight where it counts.Unlike conventional copilots or limited automation tools, ema utilizes robust multi-agent systems that seamlessly integrate with enterprise SaaS platforms to execute genuine business processes at scale. Our clients aren't merely experimenting; they're replacing manual tasks with AI-driven solutions that yield measurable results.Founded by industry veterans from Google, Coinbase, and Okta, and supported by leading investors, ema operates at the cutting edge of enterprise AI execution. With teams across Silicon Valley and Bangalore, we are shaping the responsible, reliable, and scalable delivery of agentic AI. If you're passionate about transforming AI into tangible outcomes, this role is perfect for you.About the RoleAs the AI Outcomes Manager, you will be the key driver of post-sales value realization for ema’s enterprise clients. This is not your typical Customer Success role. You will engage throughout ema’s value-realization lifecycle, collaborating closely with Sales, Value Engineering, AI Implementation, Product, and senior customer stakeholders. You will be the primary point of escalation during challenging deliveries and manage the feedback loop between clients, delivery teams, and product development. In a landscape where AI value can diminish without effective change management and accountability, your role will be crucial in navigating production AI challenges such as false positives, false negatives, and edge cases. You will help customers interpret usage data and system performance while ensuring that stakeholders receive results in a timely manner amidst any political or organizational pressures. Continuous improvement of AI systems post-launch will be your priority, and you will systematically address any issues that arise.What You’ll Do1. Outcome Ownership & Value RealizationOversee customer success from post-sales handoff through to post-go-live phases.Establish and align on success metrics, ROI benchmarks, and usage KPIs.Monitor efficiency gains, accuracy improvements, cost reductions, and overall user experience impacts.Communicate results through Quarterly Business Reviews (QBRs), executive summaries, and customer newsletters.2. Usage Intelligence, Readouts & Continuous ImprovementConduct regular client readouts on AI usage patterns, adoption rates, and workflow performance.Analyze occurrences of false positives, false negatives, and areas of failure, as well as negative feedback related to agent behavior, integrations, and more.
About Glean:Established in 2019, Glean is an advanced AI-driven knowledge management platform tailored to empower organizations in swiftly locating, organizing, and sharing information across their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees gain access to the right knowledge precisely when they need it, enhancing productivity and collaboration. With its state-of-the-art AI technology, Glean simplifies knowledge discovery, enabling teams to efficiently harness their collective intelligence.Glean emerged from the insight of Founder & CEO Arvind Jain, who recognized the hurdles employees encounter while searching for and comprehending information in their workplaces. Witnessing the challenges posed by fragmented knowledge and an array of SaaS tools, he endeavored to create a superior solution - an AI-enabled enterprise search platform that allows individuals to access the information they require quickly and intuitively. Since its inception, Glean has become a leading Work AI platform, merging enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to fundamentally transform how employees engage in their work.About the Role:Glean is on the lookout for an exceptional AI Outcomes Manager to join our rapidly growing team. The AI Outcomes Manager will play a pivotal role in revolutionizing departmental operations through the power of Glean. This individual will collaborate closely with executives and end users, leveraging business acumen, product insights, and prompting expertise to facilitate their transition into an AI-centric enterprise.
About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information across their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access critical knowledge precisely when they need it, enhancing productivity and collaboration. Our state-of-the-art AI technology simplifies knowledge discovery, enabling teams to utilize their collective intelligence more effectively.Glean was founded by Arvind Jain, who recognized the challenges faced by employees in navigating fragmented knowledge and an overwhelming array of SaaS tools. With a vision to enhance productivity, he developed an AI-powered enterprise search platform that allows users to quickly and intuitively access essential information. Glean has since evolved into a leading Work AI platform, integrating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to redefine workplace efficiency.About the Role:Glean is on the hunt for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers' end-users successfully adopt and extract meaningful, measurable value from Glean’s AI solutions. The team engages in various activities, including end-user training enablement, prompt and agent advisory/building, and value realization. Ultimately, the AIOMs are tasked with maximizing end-user engagement across our product suite.You will:Oversee the employee lifecycle for a team of AI Outcomes Managers, focusing on high-impact customer enablement, platform advisory/building, and business value realization with Glean’s offerings.Create a comprehensive set of Glean prescriptive materials and training resources to enhance user experience and engagement.
Glean
About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information across teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have timely access to the right knowledge, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, allowing teams to harness their collective intelligence more efficiently.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the challenges employees face in accessing and understanding workplace information. Witnessing the fragmentation of knowledge and the overwhelming array of SaaS tools that hinder productivity, he set out to create a better solution—an AI-powered enterprise search platform designed to enable users to intuitively access the information they need. Since then, Glean has transformed into a leading Work AI platform, merging enterprise-grade search capabilities, AI assistance, and robust application- and agent-building features to fundamentally reshape the way employees collaborate and work.About the Role:Glean is on the lookout for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers’ end-users effectively adopt and extract significant, measurable value from Glean’s AI solutions. Responsibilities include end-user training enablement (company and function sessions, search, chat, and agent content), prompt and agent advisory/building, and value realization. Ultimately, the AIOMs will drive both the breadth and depth of end-user engagement across our product suite.Your Responsibilities:Oversee the employee lifecycle for a team of AI Outcomes Managers to promote effective customer enablement, advisory/building on our platform, and realization of business value through Glean’s products.Craft a comprehensive set of Glean prescriptions...
Join Hinge as the Lead Product Manager for Dating Outcomes, where you will spearhead innovative strategies to enhance user experiences in finding meaningful connections. Your role will be pivotal in crafting an engaging journey for our users, ensuring they recognize and feel the progress in their dating lives. Collaborate with cross-functional teams to tackle challenges and design adaptive experiences that cater to individual needs, fostering trust and motivation throughout the dating process.
Ironclad, Inc.
Join Ironclad, a leading digital contracting platform, as a Finance Manager - Customer Outcomes. In this pivotal role, you will drive financial strategies that enhance our customer experience and support our growth objectives. Collaborate with cross-functional teams to analyze customer data, forecast trends, and develop actionable insights that will influence our financial planning and decision-making processes.
Northwestern Medicine
Join our dynamic team at Northwestern Medicine as an Outcomes Manager in the Emergency Room. This pivotal role involves overseeing patient care outcomes, ensuring high standards of quality and efficiency in our emergency services. You will collaborate with healthcare professionals to implement innovative strategies that enhance patient experience and optimize operational workflows.
About OnebriefAt Onebrief, we create cutting-edge collaboration and AI-driven workflow software specifically tailored for military staff. Our innovative approach transforms teams into superhuman entities, enhancing speed, intelligence, and overall efficiency.We pride ourselves on our commitment to ownership, excellence, and a winning mindset akin to that of an Olympic team. As a fully remote company, many of our employees collaborate closely with military commands globally.Since our founding in 2019 by a team of seasoned planners, Onebrief has grown to encompass veterans from diverse military branches and top-tier technologists. With over $320 million raised from premier investors, including Battery Ventures and General Catalyst, we have achieved a valuation of $2.15 billion. Our sustained growth empowers us to make meaningful impacts in critical areas.We are at the forefront of redefining software development. We believe that the era where human bandwidth limits software delivery is coming to an end. Join us as we build a dedicated team to transition from Software Engineering to Outcome Engineering.About The RoleAs a top-notch software engineer, you have excelled in traditional software development and are now ready to reinvent your career. You recognize the potential and challenges of a world unbound by human limitations and are eager to harness the power of AI for extraordinary outcomes.In your role as an Outcome Engineer at Onebrief, you will collaborate with a team dedicated to inventing our AI Engineering Platform.This position goes beyond mere prompt engineering or model development; you will help establish the infrastructure that revolutionizes software production, shifting us from managed backlogs to limitless execution capabilities, laying the groundwork for the future of product development in an agent-driven environment.We are in search of trailblazers ready to embark on this exciting journey.What You'll DoArchitect Multi-Agent Systems: Design orchestration layers enabling a variety of specialized agents to effectively collaborate, debate, and execute complex tasks. Transition from basic prompts to sophisticated, stateful workflows.Implement Automated Governance: Develop the frameworks and policy engines that ensure autonomous systems can operate quickly and safely, establishing the infrastructure that supplants manual review processes.
SentinelOne
SentinelOne is known for its AI-driven cybersecurity platform, which secures endpoints, cloud workloads, identities, data, and AI systems. The company emphasizes real-time analytics and automation to help security teams focus on critical priorities. Role overview The Customer Outcomes Operations Intern will collaborate with teams across Product Management, Product Marketing, Customer Success, and Threat Services. This internship centers on supporting projects related to AI and automation, refining internal processes, and encouraging cross-team collaboration. The intern will help document workflows, monitor progress on strategic initiatives, and contribute to efforts that improve both customer experience and operational efficiency. What you will do Work with leaders from multiple departments on cross-functional projects Assist in advancing AI and automation initiatives Help formalize documentation and internal processes Track and monitor key strategic projects focused on customer outcomes and operational effectiveness Gain hands-on experience executing and tracking strategy within customer-focused teams Who thrives in this role Curiosity and a commitment to learning are valued at SentinelOne. Team members who explore new ideas, experiment thoughtfully, and apply new knowledge to deliver results tend to succeed. The company encourages everyone to develop skills in AI tools and concepts, regardless of their position. Location This is a remote internship open to candidates located in the United States.
Northwestern Medicine
The Outcomes Manager for Women and Infant Services will play a pivotal role in enhancing the quality of care for our patients. This position involves overseeing various initiatives aimed at improving health outcomes for women and infants, ensuring that our services are both effective and compassionate. The successful candidate will collaborate with healthcare professionals and stakeholders to develop and implement quality improvement strategies, analyze data, and generate reports that inform policy and operational decisions.
Join Hinge: The Dating App Built for Real ConnectionsIn an increasingly digital era, forging authentic relationships can be a challenge. At Hinge, our mission is clear: to foster intimate connections that reduce loneliness. We are deeply committed to analyzing user behavior to facilitate meaningful relationships, with our success measured by one key criterion—creating exceptional dates. With millions of users worldwide, Hinge has established itself as the most reliable platform for finding genuine relationships.About the Opportunity: Our Dating Outcomes team is pivotal in ensuring users encounter their most compatible matches, present themselves effectively, and spark engaging conversations. In essence, we are dedicated to helping individuals enjoy fantastic dates!We are seeking experienced Staff Machine Learning Engineers to shape an AI-driven dating experience by leveraging Hinge’s extensive preference data. You will lead the development of end-to-end recommendation systems, explore the potential of large language models (LLMs), and craft photo and mixed-input embedding models. Additionally, you will build and deploy real-time predictive models that significantly enhance the user experience for millions. As part of our rapidly expanding team, you will have the chance to define the strategy, vision, and roadmap for advancing machine learning at Hinge.
Join Amgen as a Senior Manager in Global Health Economics & Outcomes Research (HEOR) where you will play a pivotal role in shaping the future of healthcare through innovative economic strategies and outcomes research. Your expertise will contribute to the development of solutions that enhance patient outcomes and drive the value of Amgen’s products in the global market.
Maven Clinic
Maven Clinic stands as the largest virtual clinic dedicated to women and families, driven by the mission to transform healthcare for everyone. Our award-winning digital programs integrate clinical, emotional, and financial support into a single platform, addressing areas such as fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Trusted by over 2,000 employers and health plans, Maven's comprehensive platform aims to enhance clinical outcomes, lower healthcare costs, and promote equity in benefits programs. With numerous accolades for innovation and industry leadership, Maven has been featured on the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, we have successfully secured over $425 million in investments from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Discover more about us at mavenclinic.com.Our award-winning culture is dedicated to an important mission – Maven Clinic has received over 30 workplace and innovation awards, including:Fortune Change the World (2024)CNBC Disruptor 50 List (2022, 2023, 2024)Fortune Best Workplaces for Millennials (2024)Fortune Best Workplaces in Health Care (2024)TIME 100 Most Influential Companies (2023)Fast Company Most Innovative Companies (2020, 2023)Built In Best Places to Work (2023)Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)Great Place to Work certified (2020, 2021, 2022, 2023, 2024)Fast Company Best Workplaces for Innovators (2022)Built In LGBTQIA+ Advocacy Award (2022)Maven is seeking a passionate and team-oriented Clinical Outcomes Analyst to assess, evaluate, and convey how our exceptional support for women and families influences clinical outcomes (e.g., preterm birth, mental health) and business metrics (e.g., productivity). This role entails close collaboration with the Sales and Client Success teams, as well as the Data Team, Product Team, and Clinical Operations Team. The analyst will utilize both self-reported platform data and healthcare claims data to investigate Maven’s clinical impact and create materials to effectively communicate these insights to current and prospective clients. By joining us, you will play a crucial role in understanding and articulating clinical outcomes to Maven’s clients and informing the strategy for our clinical products.
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