About the job
Job Summary
InterSystems is on the lookout for talented Applications Implementation Specialists to join our dynamic team in Bangkok. As a pivotal part of our implementation process for the TrakCare solution, you will ensure the effective and timely deployment of our application by leveraging your expertise in application knowledge and product delivery services.
The ideal candidate will serve as an essential resource for our clients, effectively communicating and prioritizing their requirements across different sectors of our business.
Responsibilities
- Engage with customers to deeply understand their workflows and the requirements that the TrakCare application needs to address.
- Implement the TrakCare application tailored to meet customer business needs while adhering to InterSystems methodologies and processes.
- Facilitate training sessions, product demonstrations, and workshops as needed.
- Manage and execute change requests from clients efficiently.
- Successfully lead multiple phases of application implementation.
- Act as a Subject Matter Expert (SME) for TrakCare implementations.
- Collaborate with customers to identify potential modifications within the product's capabilities.
- Perform additional duties as assigned by the Company.
Experience and Qualifications
- Strong problem-solving skills and a knack for using technology to enhance processes.
- We seek individuals with backgrounds in Hospital Pharmacy Operations, Nursing, Patient Administration Systems (PAS), Billing, or General Medical training.
- Experience in implementing product solutions, especially Hospital Information Systems (HIS), is highly desirable.
- Familiarity with computer systems, software development methodologies, and networking.
- Ability to juggle multiple tasks under tight deadlines.
- Proven track record of innovative thinking in software product implementations.
- Capability to independently recommend successful strategies for software product implementations.
- Experience in resolving issues collaboratively across diverse customer groups to achieve favorable outcomes.
