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Experience Level
Manager
About the job
Join the prestigious team at Domes Resorts, where luxury meets exceptional service! As the Assistant Front Office Manager at our stunning Aulus Lindos Rhodes resort, you will play a vital role in delivering an unparalleled guest experience.
In this capacity, you will support the Front Office Manager in the seamless flow of daily operations, ensuring that every guest enjoys a smooth check-in and check-out process. Your leadership and problem-solving abilities will be essential in fostering a culture of excellence and satisfaction among our guests.
Key Responsibilities:
Guest Services: Oversee efficient guest check-in/out processes and address inquiries and complaints with professionalism.
Team Management: Assist in the recruitment, training, and mentorship of front office staff, while managing schedules to ensure optimal coverage.
Operational Efficiency: Support daily operations, coordinate with various departments, and ensure adherence to safety protocols.
If you are passionate about hospitality and driven to contribute to a dynamic team, we invite you to apply!
Join the prestigious team at Domes Resorts, where luxury meets exceptional service! As the Assistant Front Office Manager at our stunning Aulus Lindos Rhodes resort, you will play a vital role in delivering an unparalleled guest experience.In this capacity, you will support the Front Office Manager in the seamless flow of daily operations, ensuring that ever…
Join Our Team at Domes!Domes Resorts stands as a premier lifestyle hospitality brand in Greece, celebrated for its innovative approach and luxurious offerings, and rapidly gaining recognition across Europe.With exquisite locations in Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, and Portugal, each of our destinations has been meticulously selected to share cultural experiences and inspire guests through curated concepts and signature experiences. Our affiliation with renowned hospitality brands like Marriott and Hilton further enhances our unique offerings.Our team is at the heart of our success. We empower our employees, especially young talent, to grow and shape their careers within a dynamic and innovative working environment that values passion, humility, and perseverance. Our commitment to teamwork, integrity, and career development is why nearly 2,000 employees choose to build their future with us each year.About Domes of CorfuWe are seeking a dedicated Front Office Manager for our 5-star property, Domes of Corfu, Autograph Collection Hotels, providing an unparalleled luxury experience in the stunning locale of Corfu.Key Responsibilities:Oversee and manage the Front Office team, ensuring all activities run smoothly and efficiently.Be present during peak hours to support the front desk team and enhance guest service quality.Act as the manager on duty, addressing guest complaints, problem-solving, and managing special requests and disturbances.Ensure all team members understand their roles and responsibilities, providing constructive feedback to enhance performance.Facilitate training for all front office staff, prepare work schedules, and compile performance reports.Set and monitor the Front Office budget, manage profit and loss, and oversee cash handling throughout the year.Supervise the upselling program and collaborate with the Yield and Revenue Department to maximize hotel revenue.Work closely with the Housekeeping Department to enhance guest services and ensure effective communication across departments.Conduct monthly department meetings to keep staff updated on hotel activities and reinforce company standards, fostering a strong team culture.Conduct daily shift meetings to align team objectives.Ensure compliance with health and safety procedures and stay updated on new policies and training.
Welcome to Rizos Resorts, where authentic Greek hospitality meets luxury and warmth! At Rizos Resorts, we strive to create an environment that feels like home for our guests, embracing them as part of our extended family. Our mission is to provide a welcoming experience that highlights the breathtaking beauty of Corfu and the essence of true Greek hospitality.We are excited to invite you to join our exceptional team as a Front Office Manager. In this vital role, you will uphold our high service standards while crafting memorable experiences for every visitor. If you have a passion for the hospitality industry and are eager to contribute to a team recognized for excellence, we welcome you to apply and help us continue to set industry benchmarks while creating unforgettable memories for our guests.
Join the prestigious Domes Resorts as a Front Office Manager at our brand new 5-star resort, Aulus Chania.We are seeking a dynamic, results-oriented, and seasoned professional to lead our Front Office team. Our focus is on delivering an exceptional luxury experience to each and every guest.The Front Office Manager will oversee all facets of the Front Office department, encompassing operations, strategic planning, budget management, and staffing in alignment with Domes Resorts & Reserves policies and procedures. This role entails providing guidance and support to front desk agents, night auditors, and bell staff, while ensuring adherence to our high employee standards.Key Responsibilities:Oversee and coordinate the activities of all team members within the Front Office department.Be present in the lobby during peak hours to assist the front desk team and guarantee seamless guest service.Serve as the hotel's manager on duty when necessary, adeptly handling complaints, problem-solving, addressing disturbances, and fulfilling special requests.Ensure all team members are clear on their roles, responsibilities, and performance expectations while providing constructive feedback to enhance their performance.Facilitate comprehensive training for team members, prepare work schedules, and compile performance feedback reports.Establish and monitor the Front Office budget, oversee profit & loss and cash management throughout the year, and collaborate with the Yield & Revenue Department to optimize hotel revenue through upselling initiatives.Collaborate closely with the Housekeeping Department to enhance guest services and promote effective interdepartmental communication.Conduct monthly departmental meetings to keep staff updated on hotel activities, reinforce employee standards, and cultivate a strong team atmosphere.Lead daily shift meetings or huddles.Maintain awareness of and enforce all health and safety protocols.Stay informed about updates regarding new procedures and training.
Join Our Team at Domes Resorts!As one of Greece’s premier lifestyle hospitality brands, Domes Resorts is renowned for its commitment to excellence and innovation. With locations across Crete, the Ionian Islands, Chalkidiki, Cyclades, Athens, and Portugal, we curate unique experiences that reflect the rich culture and beauty of our surroundings.We value our employees as the backbone of our success, fostering an environment that encourages growth, teamwork, and integrity. With nearly 2000 dedicated staff members, we are excited to welcome a new Front Office Manager to our esteemed team at Domes Aulus Zante, Autograph Collection Resort.We are seeking a dynamic and results-oriented individual who is passionate about delivering luxurious guest experiences. This role is pivotal in ensuring our guests receive top-notch service, and you will play a key part in leading our Front Office team to achieve our service goals.Key Responsibilities:Oversee the daily operations of the Front Office department and support team members during peak periods.Act as the primary contact for guest concerns and ensure satisfaction through effective problem-solving.Provide clear direction and support to team members regarding their roles and performance expectations.Implement training programs, manage scheduling, and conduct performance evaluations.Develop and monitor the Front Office budget, focusing on maximizing revenue through strategic initiatives.Collaborate with the Housekeeping Department to ensure seamless guest services.Facilitate communication and promote a strong, team-oriented culture through regular meetings.Stay updated on health and safety protocols, ensuring compliance at all times.
About the Role Domes Novos Santorini is looking for an experienced Front Office Manager to lead front desk operations in Fira, Greece. This position plays a central part in shaping the guest experience and maintaining high service standards at the property. Main Responsibilities Supervise front office staff and oversee daily operations at the front desk Manage guest reservations and coordinate arrivals and departures Respond to guest inquiries, resolve complaints, and ensure guest satisfaction Maintain clear communication with other departments to support smooth operations Train and develop team members, supporting their professional growth Ensure compliance with hotel policies and established procedures Identify and implement ways to improve efficiency and service quality What We Look For Proven experience managing front office operations in hospitality Strong leadership and team development skills Ability to handle guest concerns with professionalism Excellent organizational and communication abilities Commitment to delivering outstanding guest service This position is based on-site in Fira, Southern Aegean, Greece.
Role overview Domes White Coast Milos seeks a Front Office Manager to guide front desk operations and uphold high standards of guest service. This position is based in Milos, Notio Aigaio, Greece. What you will do Lead and support the front office team Oversee daily front desk activities Manage reservations efficiently Handle guest relations and resolve issues as they arise What we look for Strong commitment to hospitality and guest satisfaction Experience managing or supervising front office staff Organizational skills and attention to detail Ability to foster a welcoming atmosphere for guests and team members
Position: Front Office ManagerHotel: Mitsis Summer PalaceLocation: Kos, Southern Aegean, GreeceCompany: Mitsis GroupEmployment Type: Seasonal / Full-timeReference: HO/FOMΗ Role overview The Front Office Manager leads daily operations at the reception of Mitsis Summer Palace. This position maintains high standards for guest service, ensures hygiene and safety protocols are met, and supports the hotel’s business objectives. Main responsibilities Oversee daily front office activities such as scheduling, room allocation, arrival and departure planning, billing, and reporting. Address guest requests related to front office services. Manage service charges and provide guests with relevant information. Coordinate with other departments to communicate guest needs and resolve allergy-related concerns. Collaborate with Floor and Maintenance teams on daily operations, room assignments, and addressing damages. Contribute to setting departmental goals in line with the annual budget and service standards. Identify and maximize sales opportunities at the front desk. Participate in recruitment for hotel positions, ensuring alignment with company values and policies. Monitor team attendance and performance, providing guidance and feedback. Manage performance evaluations and recommend training based on team needs. Work environment The team at Mitsis Summer Palace fosters a supportive, family-oriented atmosphere. Staff work together to create lasting memories for guests and colleagues alike.
Join Our Team as a Receptionist / Front Office Agent (m/f/d)Experience the vibrant culture and stunning landscapes of Crete while working in a dynamic hospitality environment. Your RoleAs a Receptionist, you will serve as the welcoming face of our hotel, providing exceptional service to guests from around the globe. Your primary goal will be to ensure that every visitor feels at home and has a memorable stay.This position is perfect for enthusiastic individuals with prior experience in hospitality or customer service who are eager to expand their international work experience in a resort setting. Key ResponsibilitiesWelcome and assist guests during check-in with a warm and professional demeanorManage check-outs and perform essential administrative dutiesRespond to guest inquiries and share information about the hotel and local attractionsCollaborate with various departments to guarantee seamless daily operationsAddress and resolve guest requests and minor issues promptlyJoin our international team and engage with guests from diverse backgrounds on a daily basis.⏰ Additional DetailsSeasonal employment opportunityFull-time position (5–6 days per week)On-site living and working arrangementsEU passport necessary Ready to Apply?If you are seeking a rewarding role that offers international experience in a sun-soaked destination, this could be your ideal next step. Submit your application now and become an integral part of our international front office team.(If you are more inclined towards guest interaction and support rather than administrative tasks, consider exploring Guest Relations roles available on our career page.)
Join our dynamic team at The Westin Resort Costa Navarino as a Front Office Coordinator. In this pivotal role, you will be the first point of contact for guests, ensuring a warm welcome and assisting them with their needs throughout their stay. Your exceptional organizational skills and attention to detail will help create memorable experiences for our guests, while also supporting the operational efficiency of our front office team.
Join the Domes Team!Domes Resorts stands as a premier and award-winning lifestyle hospitality brand in Greece, rapidly gaining recognition across Europe.With esteemed locations in Crete, the Ionian Islands, Chalkidiki, Cyclades, Athens, and Portugal, our resorts have been meticulously selected to share a culture of inspiration through curated concepts and exceptional experiences, leveraging our innovative brands in partnership with industry giants like Marriott and Hilton.Our success is deeply rooted in our people. We are committed to empowering our team, particularly the youth, offering them opportunities to cultivate their career paths in a dynamic and innovative environment characterized by passion, humility, and dedication. Teamwork, integrity, and professional development are just a few reasons why nearly 2000 employees choose to build their futures with us each year.About Domes Miramare CorfuWe are currently seeking a dedicated Front Office Agent for our exquisite 5-star resort, Domes Miramare Corfu, The Luxury Collection. Experience luxury at its finest, nestled in the beautiful surroundings of Corfu.Your Role:As a Front Office Agent at Domes Resorts, you will play a pivotal role in delivering outstanding guest service and ensuring the smooth operation of our reception desk. Your responsibilities will include welcoming guests, managing check-ins and check-outs, addressing guest inquiries, and guaranteeing each guest enjoys a memorable stay.Key Responsibilities:Greet guests upon arrival and departure, ensuring a friendly and professional introduction aligned with Domes Resorts' hospitality values.Efficiently manage check-in and check-out processes while providing exceptional service.Offer information regarding resort amenities, services, and nearby attractions to enhance the guest experience.Address guest requests and resolve inquiries or issues promptly and professionally.Handle reservations, room allocations, and updates in accordance with guest preferences and availability.Promote resort facilities and upsell room upgrades or additional services when appropriate.Process billing, payments, and guest transactions with accuracy.Maintain guest records in the property management system (Opera) and ensure all information is current.Coordinate with Housekeeping, Food & Beverage, and other departments to facilitate seamless service delivery.Contribute to high levels of guest satisfaction by providing attentive, personalized service.
Welcome to Ella Resorts, where every visit is an invitation to explore, connect, and be inspired. Our mission is to redefine the resort experience for the modern traveler who seeks not just a destination, but a journey filled with meaning. Nestled along the stunning shores of the Mediterranean, our beachfront retreats provide the perfect setting for adventure, relaxation, and the true essence of summer living.As we prepare for the upcoming season at our newly renovated Rocrita Lifestyle Beach Resort in the picturesque Mochlos, we are excited to invite applications for the role of Front Office Agent. This position is a fantastic opportunity for individuals eager to grow and contribute to a dynamic and innovative team dedicated to delivering exceptional hospitality.
Welcome to Ella Resorts, where the Greek word ‘Ella’ invites you to explore, connect, and be inspired. We redefine resort living for the modern traveler who seeks not just a destination, but a memorable experience. Our exquisite collection of beachfront retreats along some of the Mediterranean’s most iconic shores offers you the chance to embrace adventure, relax in style, and capture the essence of summer living.As part of our ongoing expansion, we are excited to invite applications for the role of Front Office Agent.This is an excellent opportunity for individuals eager to enhance their careers and join a dynamic and innovative team dedicated to excellence in hospitality!Position OverviewThe Front Office Agent plays a critical role in providing administrative support to our guests throughout their stay. This position involves welcoming guests, greeting visitors, and managing front desk operations, which include handling correspondence and redirecting phone calls while embodying the resort's values.Key ResponsibilitiesFacilitate the efficient operation of the front office, ensuring all aspects of the guest experience are executed to the highest standards.Collaborate with team members to maximize guest satisfaction and comfort, addressing inquiries and resolving issues promptly.Own and execute assigned duties with professionalism and timeliness.Achieve departmental objectives aligned with hotel targets.Foster and maintain positive working relationships while promoting the company culture and values.QualificationsA minimum of three years of experience in a similar role within luxury hospitality (5-star hotels).A degree or diploma in Hospitality or Tourism is preferred.Fluency in English is essential; proficiency in a second language (French, German, Russian, or Italian) is a plus.Position AttributesAdaptability to various work situations.A passion for providing outstanding guest service.Strong negotiation and communication skills.A friendly demeanor with a client-oriented approach.BenefitsAttractive remuneration package.Opportunities for career progression within a rapidly growing company.Ongoing learning and development in a supportive and inclusive work environment.Collaborative team atmosphere.Accommodation and meals provided.Join us at Ella Resorts, where we are committed to delivering exceptional guest experiences and creating lasting memories.
Join the prestigious team at Domes Resorts as a Front Office Agent at our luxurious Aulus Chania resort in beautiful Crete!About Us: Domes Resorts is a leading lifestyle hospitality brand, recognized for its excellence and awarded multiple times in Greece and Europe. With stunning locations across Crete, the Ionian Islands, Chalkidiki, Cyclades, and our affiliation with renowned brands like Marriott and Hilton, we create unforgettable experiences through our innovative concepts.Our team is our core asset. We foster a supportive environment that empowers young professionals to carve their career paths with passion and integrity. With nearly 2000 employees joining us every year, we pride ourselves on teamwork, growth, and a commitment to excellence.The Role: As a Front Office Agent, you will be pivotal in delivering outstanding guest experiences. You will manage the reception desk operations, ensuring every guest is welcomed warmly and feels at home from check-in to check-out.Key Responsibilities:Welcome guests with a friendly demeanor upon their arrival and departure.Efficiently handle check-in and check-out procedures.Provide guests with detailed information regarding hotel services and amenities.Professionally address and resolve guest inquiries and concerns, escalating when necessary.Process and manage room reservations, cancellations, and modifications.Assign rooms based on guest preferences and availability, adhering to supervisory guidelines.Promote and upsell room upgrades and additional services to enhance guest stays.
Join the Domes Experience!Domes Resorts, a premier lifestyle hospitality brand in Greece and one of Europe's rapidly growing luxury hotel chains, invites you to be part of our dynamic team.With properties across Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, and Portugal, each destination is selected to inspire and share a rich cultural experience through our unique concepts and signature offerings. Our collaboration with esteemed hospitality brands like Marriott & Hilton amplifies our reputation for excellence.Our team is our greatest asset. We are committed to fostering a supportive and innovative work environment where young talent can thrive, develop, and lead their career paths with passion, humility, and tenacity. Teamwork, integrity, and professional growth are just a few reasons why nearly 2000 employees choose to build their futures with us.About Domes of CorfuWe are actively seeking a Front Office Supervisor for our esteemed 5-star resort, Domes of Corfu, Autograph Collection Hotels, delivering an unparalleled luxury experience located in stunning Corfu. Role Overview:The Front Office Supervisor at Domes Resorts plays a pivotal role in assisting the Front Office Manager to oversee daily operations at the front desk, ensuring seamless guest check-ins and check-outs while mentoring team members to provide exceptional service. This position demands effective leadership, problem-solving capabilities, and outstanding communication skills to maintain high customer satisfaction and operational excellence. Key Responsibilities:Guest Service:Oversee and facilitate efficient guest check-ins, check-outs, and room assignments.Address guest inquiries, concerns, and complaints promptly and professionally.Maintain a warm and inviting atmosphere in the reception area for all guests.Team Management:Assist in recruiting, training, and mentoring front office staff, including receptionists, concierges, and bell staff.Manage staff schedules to ensure adequate coverage during peak and off-peak periods.Monitor staff performance and provide constructive feedback and coaching as needed.Operational Efficiency:Support daily front office functions, including managing reservations, room inventory, cashiering, and VIP arrivals.Coordinate effectively with housekeeping, maintenance, and other departments to ensure timely room readiness and fulfill guest requests.
Join Our Team at Domes Resorts!As one of Greece's most celebrated and rapidly growing lifestyle hospitality brands, Domes Resorts offers a unique and luxurious experience across its stunning locations, including Crete, Ionian Islands, Chalkidiki, Cyclades, Athens, and even Portugal. Our dedication to creating curated concepts and signature experiences through our innovative brands, alongside partnerships with major hospitality names like Marriott and Hilton, sets us apart.At Domes Resorts, we believe that our people are the cornerstone of our success. We are committed to nurturing the potential of our team members, providing young talent with opportunities to grow and take charge of their career paths within a progressive and innovative environment characterized by passion, humility, and perseverance. Our values of teamwork, integrity, and professional development have led nearly 2,000 employees to trust us with their futures each year.About Domes Aulus ZanteWe are excited to announce an opening at our 5-star property, Domes Aulus Zante, Autograph Collection Hotels, located in the breathtaking Zante, where luxury meets comfort.Position Overview:The Front Office Supervisor will play a pivotal role by assisting the Front Office Manager in managing the daily front desk operations. This includes ensuring seamless guest check-ins and check-outs while providing guidance to team members to deliver exceptional customer service. Strong leadership, problem-solving, and communication skills are essential to uphold high levels of guest satisfaction and operational excellence.Key Responsibilities:Guest Service: Supervise efficient guest check-in and check-out processes, manage room assignments, and promptly address guest inquiries and complaints to maintain a welcoming atmosphere.Team Management: Assist in recruiting, training, and mentoring front office staff, manage schedules to ensure adequate coverage during busy periods, and provide ongoing performance evaluations and feedback.Operational Efficiency: Support daily operations, including managing reservations, room inventory, cashiering, and welcoming VIP guests, while coordinating with housekeeping and maintenance to meet guest requests.
Domes Resorts is seeking a Front Office Agent for its Athens property. This role centers on greeting guests, managing front desk activities, and creating a welcoming environment from arrival to departure. Key responsibilities Handle guest reservations and respond to questions or requests Oversee the check-in and check-out process Provide attentive service and support to guests during their stay What we look for Clear and friendly communication skills Interest in the hospitality field Ability to work comfortably in a busy environment This position is located in Athens, Attica, Greece.
Join the Domes Family!At Domes Resorts, we pride ourselves on being one of Greece's premier and most awarded hospitality companies, rapidly establishing our presence across Europe.Our stunning locations in Crete, the Ionian Islands, Halkidiki, the Cyclades, Athens, and Portugal are curated to provide guests with inspiring ideas and unique experiences through our four innovative brands and partnerships with top hotel brands like Marriott and Hilton.The success of our brand is built on our exceptional team. We foster a collaborative environment that empowers every individual to thrive, driven by passion and perseverance. Teamwork, integrity, and growth are just a few reasons why nearly 2000 employees trust their future with Domes Resorts.Join us at Agali Hotel Paxoi!We are currently seeking a dedicated Front Office Agent to join our 4-star Agali Hotel Paxoi, located in the picturesque Paxoi islands.Key Responsibilities:Welcome guests warmly, ensuring a friendly and inviting atmosphere.Maintain excellent communication with all departments to ensure rooms are clean, organized, and fully equipped to meet guest needs.Efficiently perform front desk duties, including check-in/check-out, invoicing, and phone services.Address guest requests and complaints promptly and professionally.Provide friendly and warm service to guests and colleagues alike.Uphold a positive image of the front desk and manage visitor interactions effectively.Qualifications:Preferred Skills:A degree in tourism or related field.Fluency in English and Greek is required; knowledge of a third language (French/German) is preferred, while Russian language skills are a plus.A minimum of two years of professional experience in a similar role within large 5-star hotels.Strong computer skills; familiarity with OPERA system is highly desirable.What You Bring:A courteous, pleasant, and service-oriented personality focused on guest satisfaction.A collaborative and team-oriented spirit.A professional appearance.Benefits:We offer:A competitive salary package commensurate with qualifications.
Join the prestigious MarBella Hotel as a Front Office Trainee for the 2026 season! This is an exceptional opportunity for aspiring hospitality professionals to gain hands-on experience in a luxury hotel environment. As a Front Office Trainee, you will assist with guest check-ins and check-outs, manage reservations, and provide outstanding customer service to ensure an unforgettable experience for our guests.
Join us at Ella Resorts, where the essence of Greek hospitality comes alive. Our name, 'Ella', translates to 'come' in Greek, inviting you to immerse yourself in a world of unforgettable experiences. At Ella Resorts, we redefine resort living, catering to modern lifestyle travelers who seek not just a destination, but a journey filled with purpose and meaning. Our stunning beachfront retreats, located on some of the Mediterranean's most breathtaking shores, beckon you to embark on adventures, relax in elegance, and embrace the true spirit of summer living.To support our ambitious growth trajectory, we are excited to announce an opening for a Front Office Supervisor at our fully renovated Rocrita Lifestyle Beach Resort in the picturesque Mochlos, Crete. With our doors set to open in 2026, this is an incredible opportunity for individuals eager to grow within a dynamic and creative team of hospitality professionals dedicated to excellence.Position OverviewThe Front Office Supervisor plays a vital role in delivering exceptional guest experiences across the resort. You will be the first point of contact for guests, warmly welcoming them and ensuring their needs are met throughout their stay. This position involves coordinating front desk operations, managing correspondence, redirecting phone calls, and representing the resort with professionalism and charm.Key ResponsibilitiesOversee and facilitate the seamless operation of the front office department, ensuring that every aspect of the guest journey is executed with the utmost quality.Collaborate with team members to enhance guest satisfaction and comfort, providing prompt and effective responses to inquiries and resolving any issues that arise.Assume responsibility for assigned tasks, ensuring timely and professional execution.Supervise and train the Front Office team as necessary to uphold service standards.Contribute to departmental objectives and align efforts with hotel goals.Foster positive relationships while championing the company's culture and values.
Join the prestigious team at Domes Resorts, where luxury meets exceptional service! As the Assistant Front Office Manager at our stunning Aulus Lindos Rhodes resort, you will play a vital role in delivering an unparalleled guest experience.In this capacity, you will support the Front Office Manager in the seamless flow of daily operations, ensuring that ever…
Join Our Team at Domes!Domes Resorts stands as a premier lifestyle hospitality brand in Greece, celebrated for its innovative approach and luxurious offerings, and rapidly gaining recognition across Europe.With exquisite locations in Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, and Portugal, each of our destinations has been meticulously selected to share cultural experiences and inspire guests through curated concepts and signature experiences. Our affiliation with renowned hospitality brands like Marriott and Hilton further enhances our unique offerings.Our team is at the heart of our success. We empower our employees, especially young talent, to grow and shape their careers within a dynamic and innovative working environment that values passion, humility, and perseverance. Our commitment to teamwork, integrity, and career development is why nearly 2,000 employees choose to build their future with us each year.About Domes of CorfuWe are seeking a dedicated Front Office Manager for our 5-star property, Domes of Corfu, Autograph Collection Hotels, providing an unparalleled luxury experience in the stunning locale of Corfu.Key Responsibilities:Oversee and manage the Front Office team, ensuring all activities run smoothly and efficiently.Be present during peak hours to support the front desk team and enhance guest service quality.Act as the manager on duty, addressing guest complaints, problem-solving, and managing special requests and disturbances.Ensure all team members understand their roles and responsibilities, providing constructive feedback to enhance performance.Facilitate training for all front office staff, prepare work schedules, and compile performance reports.Set and monitor the Front Office budget, manage profit and loss, and oversee cash handling throughout the year.Supervise the upselling program and collaborate with the Yield and Revenue Department to maximize hotel revenue.Work closely with the Housekeeping Department to enhance guest services and ensure effective communication across departments.Conduct monthly department meetings to keep staff updated on hotel activities and reinforce company standards, fostering a strong team culture.Conduct daily shift meetings to align team objectives.Ensure compliance with health and safety procedures and stay updated on new policies and training.
Welcome to Rizos Resorts, where authentic Greek hospitality meets luxury and warmth! At Rizos Resorts, we strive to create an environment that feels like home for our guests, embracing them as part of our extended family. Our mission is to provide a welcoming experience that highlights the breathtaking beauty of Corfu and the essence of true Greek hospitality.We are excited to invite you to join our exceptional team as a Front Office Manager. In this vital role, you will uphold our high service standards while crafting memorable experiences for every visitor. If you have a passion for the hospitality industry and are eager to contribute to a team recognized for excellence, we welcome you to apply and help us continue to set industry benchmarks while creating unforgettable memories for our guests.
Join the prestigious Domes Resorts as a Front Office Manager at our brand new 5-star resort, Aulus Chania.We are seeking a dynamic, results-oriented, and seasoned professional to lead our Front Office team. Our focus is on delivering an exceptional luxury experience to each and every guest.The Front Office Manager will oversee all facets of the Front Office department, encompassing operations, strategic planning, budget management, and staffing in alignment with Domes Resorts & Reserves policies and procedures. This role entails providing guidance and support to front desk agents, night auditors, and bell staff, while ensuring adherence to our high employee standards.Key Responsibilities:Oversee and coordinate the activities of all team members within the Front Office department.Be present in the lobby during peak hours to assist the front desk team and guarantee seamless guest service.Serve as the hotel's manager on duty when necessary, adeptly handling complaints, problem-solving, addressing disturbances, and fulfilling special requests.Ensure all team members are clear on their roles, responsibilities, and performance expectations while providing constructive feedback to enhance their performance.Facilitate comprehensive training for team members, prepare work schedules, and compile performance feedback reports.Establish and monitor the Front Office budget, oversee profit & loss and cash management throughout the year, and collaborate with the Yield & Revenue Department to optimize hotel revenue through upselling initiatives.Collaborate closely with the Housekeeping Department to enhance guest services and promote effective interdepartmental communication.Conduct monthly departmental meetings to keep staff updated on hotel activities, reinforce employee standards, and cultivate a strong team atmosphere.Lead daily shift meetings or huddles.Maintain awareness of and enforce all health and safety protocols.Stay informed about updates regarding new procedures and training.
Join Our Team at Domes Resorts!As one of Greece’s premier lifestyle hospitality brands, Domes Resorts is renowned for its commitment to excellence and innovation. With locations across Crete, the Ionian Islands, Chalkidiki, Cyclades, Athens, and Portugal, we curate unique experiences that reflect the rich culture and beauty of our surroundings.We value our employees as the backbone of our success, fostering an environment that encourages growth, teamwork, and integrity. With nearly 2000 dedicated staff members, we are excited to welcome a new Front Office Manager to our esteemed team at Domes Aulus Zante, Autograph Collection Resort.We are seeking a dynamic and results-oriented individual who is passionate about delivering luxurious guest experiences. This role is pivotal in ensuring our guests receive top-notch service, and you will play a key part in leading our Front Office team to achieve our service goals.Key Responsibilities:Oversee the daily operations of the Front Office department and support team members during peak periods.Act as the primary contact for guest concerns and ensure satisfaction through effective problem-solving.Provide clear direction and support to team members regarding their roles and performance expectations.Implement training programs, manage scheduling, and conduct performance evaluations.Develop and monitor the Front Office budget, focusing on maximizing revenue through strategic initiatives.Collaborate with the Housekeeping Department to ensure seamless guest services.Facilitate communication and promote a strong, team-oriented culture through regular meetings.Stay updated on health and safety protocols, ensuring compliance at all times.
About the Role Domes Novos Santorini is looking for an experienced Front Office Manager to lead front desk operations in Fira, Greece. This position plays a central part in shaping the guest experience and maintaining high service standards at the property. Main Responsibilities Supervise front office staff and oversee daily operations at the front desk Manage guest reservations and coordinate arrivals and departures Respond to guest inquiries, resolve complaints, and ensure guest satisfaction Maintain clear communication with other departments to support smooth operations Train and develop team members, supporting their professional growth Ensure compliance with hotel policies and established procedures Identify and implement ways to improve efficiency and service quality What We Look For Proven experience managing front office operations in hospitality Strong leadership and team development skills Ability to handle guest concerns with professionalism Excellent organizational and communication abilities Commitment to delivering outstanding guest service This position is based on-site in Fira, Southern Aegean, Greece.
Role overview Domes White Coast Milos seeks a Front Office Manager to guide front desk operations and uphold high standards of guest service. This position is based in Milos, Notio Aigaio, Greece. What you will do Lead and support the front office team Oversee daily front desk activities Manage reservations efficiently Handle guest relations and resolve issues as they arise What we look for Strong commitment to hospitality and guest satisfaction Experience managing or supervising front office staff Organizational skills and attention to detail Ability to foster a welcoming atmosphere for guests and team members
Position: Front Office ManagerHotel: Mitsis Summer PalaceLocation: Kos, Southern Aegean, GreeceCompany: Mitsis GroupEmployment Type: Seasonal / Full-timeReference: HO/FOMΗ Role overview The Front Office Manager leads daily operations at the reception of Mitsis Summer Palace. This position maintains high standards for guest service, ensures hygiene and safety protocols are met, and supports the hotel’s business objectives. Main responsibilities Oversee daily front office activities such as scheduling, room allocation, arrival and departure planning, billing, and reporting. Address guest requests related to front office services. Manage service charges and provide guests with relevant information. Coordinate with other departments to communicate guest needs and resolve allergy-related concerns. Collaborate with Floor and Maintenance teams on daily operations, room assignments, and addressing damages. Contribute to setting departmental goals in line with the annual budget and service standards. Identify and maximize sales opportunities at the front desk. Participate in recruitment for hotel positions, ensuring alignment with company values and policies. Monitor team attendance and performance, providing guidance and feedback. Manage performance evaluations and recommend training based on team needs. Work environment The team at Mitsis Summer Palace fosters a supportive, family-oriented atmosphere. Staff work together to create lasting memories for guests and colleagues alike.
Join Our Team as a Receptionist / Front Office Agent (m/f/d)Experience the vibrant culture and stunning landscapes of Crete while working in a dynamic hospitality environment. Your RoleAs a Receptionist, you will serve as the welcoming face of our hotel, providing exceptional service to guests from around the globe. Your primary goal will be to ensure that every visitor feels at home and has a memorable stay.This position is perfect for enthusiastic individuals with prior experience in hospitality or customer service who are eager to expand their international work experience in a resort setting. Key ResponsibilitiesWelcome and assist guests during check-in with a warm and professional demeanorManage check-outs and perform essential administrative dutiesRespond to guest inquiries and share information about the hotel and local attractionsCollaborate with various departments to guarantee seamless daily operationsAddress and resolve guest requests and minor issues promptlyJoin our international team and engage with guests from diverse backgrounds on a daily basis.⏰ Additional DetailsSeasonal employment opportunityFull-time position (5–6 days per week)On-site living and working arrangementsEU passport necessary Ready to Apply?If you are seeking a rewarding role that offers international experience in a sun-soaked destination, this could be your ideal next step. Submit your application now and become an integral part of our international front office team.(If you are more inclined towards guest interaction and support rather than administrative tasks, consider exploring Guest Relations roles available on our career page.)
Join our dynamic team at The Westin Resort Costa Navarino as a Front Office Coordinator. In this pivotal role, you will be the first point of contact for guests, ensuring a warm welcome and assisting them with their needs throughout their stay. Your exceptional organizational skills and attention to detail will help create memorable experiences for our guests, while also supporting the operational efficiency of our front office team.
Join the Domes Team!Domes Resorts stands as a premier and award-winning lifestyle hospitality brand in Greece, rapidly gaining recognition across Europe.With esteemed locations in Crete, the Ionian Islands, Chalkidiki, Cyclades, Athens, and Portugal, our resorts have been meticulously selected to share a culture of inspiration through curated concepts and exceptional experiences, leveraging our innovative brands in partnership with industry giants like Marriott and Hilton.Our success is deeply rooted in our people. We are committed to empowering our team, particularly the youth, offering them opportunities to cultivate their career paths in a dynamic and innovative environment characterized by passion, humility, and dedication. Teamwork, integrity, and professional development are just a few reasons why nearly 2000 employees choose to build their futures with us each year.About Domes Miramare CorfuWe are currently seeking a dedicated Front Office Agent for our exquisite 5-star resort, Domes Miramare Corfu, The Luxury Collection. Experience luxury at its finest, nestled in the beautiful surroundings of Corfu.Your Role:As a Front Office Agent at Domes Resorts, you will play a pivotal role in delivering outstanding guest service and ensuring the smooth operation of our reception desk. Your responsibilities will include welcoming guests, managing check-ins and check-outs, addressing guest inquiries, and guaranteeing each guest enjoys a memorable stay.Key Responsibilities:Greet guests upon arrival and departure, ensuring a friendly and professional introduction aligned with Domes Resorts' hospitality values.Efficiently manage check-in and check-out processes while providing exceptional service.Offer information regarding resort amenities, services, and nearby attractions to enhance the guest experience.Address guest requests and resolve inquiries or issues promptly and professionally.Handle reservations, room allocations, and updates in accordance with guest preferences and availability.Promote resort facilities and upsell room upgrades or additional services when appropriate.Process billing, payments, and guest transactions with accuracy.Maintain guest records in the property management system (Opera) and ensure all information is current.Coordinate with Housekeeping, Food & Beverage, and other departments to facilitate seamless service delivery.Contribute to high levels of guest satisfaction by providing attentive, personalized service.
Welcome to Ella Resorts, where every visit is an invitation to explore, connect, and be inspired. Our mission is to redefine the resort experience for the modern traveler who seeks not just a destination, but a journey filled with meaning. Nestled along the stunning shores of the Mediterranean, our beachfront retreats provide the perfect setting for adventure, relaxation, and the true essence of summer living.As we prepare for the upcoming season at our newly renovated Rocrita Lifestyle Beach Resort in the picturesque Mochlos, we are excited to invite applications for the role of Front Office Agent. This position is a fantastic opportunity for individuals eager to grow and contribute to a dynamic and innovative team dedicated to delivering exceptional hospitality.
Welcome to Ella Resorts, where the Greek word ‘Ella’ invites you to explore, connect, and be inspired. We redefine resort living for the modern traveler who seeks not just a destination, but a memorable experience. Our exquisite collection of beachfront retreats along some of the Mediterranean’s most iconic shores offers you the chance to embrace adventure, relax in style, and capture the essence of summer living.As part of our ongoing expansion, we are excited to invite applications for the role of Front Office Agent.This is an excellent opportunity for individuals eager to enhance their careers and join a dynamic and innovative team dedicated to excellence in hospitality!Position OverviewThe Front Office Agent plays a critical role in providing administrative support to our guests throughout their stay. This position involves welcoming guests, greeting visitors, and managing front desk operations, which include handling correspondence and redirecting phone calls while embodying the resort's values.Key ResponsibilitiesFacilitate the efficient operation of the front office, ensuring all aspects of the guest experience are executed to the highest standards.Collaborate with team members to maximize guest satisfaction and comfort, addressing inquiries and resolving issues promptly.Own and execute assigned duties with professionalism and timeliness.Achieve departmental objectives aligned with hotel targets.Foster and maintain positive working relationships while promoting the company culture and values.QualificationsA minimum of three years of experience in a similar role within luxury hospitality (5-star hotels).A degree or diploma in Hospitality or Tourism is preferred.Fluency in English is essential; proficiency in a second language (French, German, Russian, or Italian) is a plus.Position AttributesAdaptability to various work situations.A passion for providing outstanding guest service.Strong negotiation and communication skills.A friendly demeanor with a client-oriented approach.BenefitsAttractive remuneration package.Opportunities for career progression within a rapidly growing company.Ongoing learning and development in a supportive and inclusive work environment.Collaborative team atmosphere.Accommodation and meals provided.Join us at Ella Resorts, where we are committed to delivering exceptional guest experiences and creating lasting memories.
Join the prestigious team at Domes Resorts as a Front Office Agent at our luxurious Aulus Chania resort in beautiful Crete!About Us: Domes Resorts is a leading lifestyle hospitality brand, recognized for its excellence and awarded multiple times in Greece and Europe. With stunning locations across Crete, the Ionian Islands, Chalkidiki, Cyclades, and our affiliation with renowned brands like Marriott and Hilton, we create unforgettable experiences through our innovative concepts.Our team is our core asset. We foster a supportive environment that empowers young professionals to carve their career paths with passion and integrity. With nearly 2000 employees joining us every year, we pride ourselves on teamwork, growth, and a commitment to excellence.The Role: As a Front Office Agent, you will be pivotal in delivering outstanding guest experiences. You will manage the reception desk operations, ensuring every guest is welcomed warmly and feels at home from check-in to check-out.Key Responsibilities:Welcome guests with a friendly demeanor upon their arrival and departure.Efficiently handle check-in and check-out procedures.Provide guests with detailed information regarding hotel services and amenities.Professionally address and resolve guest inquiries and concerns, escalating when necessary.Process and manage room reservations, cancellations, and modifications.Assign rooms based on guest preferences and availability, adhering to supervisory guidelines.Promote and upsell room upgrades and additional services to enhance guest stays.
Join the Domes Experience!Domes Resorts, a premier lifestyle hospitality brand in Greece and one of Europe's rapidly growing luxury hotel chains, invites you to be part of our dynamic team.With properties across Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, and Portugal, each destination is selected to inspire and share a rich cultural experience through our unique concepts and signature offerings. Our collaboration with esteemed hospitality brands like Marriott & Hilton amplifies our reputation for excellence.Our team is our greatest asset. We are committed to fostering a supportive and innovative work environment where young talent can thrive, develop, and lead their career paths with passion, humility, and tenacity. Teamwork, integrity, and professional growth are just a few reasons why nearly 2000 employees choose to build their futures with us.About Domes of CorfuWe are actively seeking a Front Office Supervisor for our esteemed 5-star resort, Domes of Corfu, Autograph Collection Hotels, delivering an unparalleled luxury experience located in stunning Corfu. Role Overview:The Front Office Supervisor at Domes Resorts plays a pivotal role in assisting the Front Office Manager to oversee daily operations at the front desk, ensuring seamless guest check-ins and check-outs while mentoring team members to provide exceptional service. This position demands effective leadership, problem-solving capabilities, and outstanding communication skills to maintain high customer satisfaction and operational excellence. Key Responsibilities:Guest Service:Oversee and facilitate efficient guest check-ins, check-outs, and room assignments.Address guest inquiries, concerns, and complaints promptly and professionally.Maintain a warm and inviting atmosphere in the reception area for all guests.Team Management:Assist in recruiting, training, and mentoring front office staff, including receptionists, concierges, and bell staff.Manage staff schedules to ensure adequate coverage during peak and off-peak periods.Monitor staff performance and provide constructive feedback and coaching as needed.Operational Efficiency:Support daily front office functions, including managing reservations, room inventory, cashiering, and VIP arrivals.Coordinate effectively with housekeeping, maintenance, and other departments to ensure timely room readiness and fulfill guest requests.
Join Our Team at Domes Resorts!As one of Greece's most celebrated and rapidly growing lifestyle hospitality brands, Domes Resorts offers a unique and luxurious experience across its stunning locations, including Crete, Ionian Islands, Chalkidiki, Cyclades, Athens, and even Portugal. Our dedication to creating curated concepts and signature experiences through our innovative brands, alongside partnerships with major hospitality names like Marriott and Hilton, sets us apart.At Domes Resorts, we believe that our people are the cornerstone of our success. We are committed to nurturing the potential of our team members, providing young talent with opportunities to grow and take charge of their career paths within a progressive and innovative environment characterized by passion, humility, and perseverance. Our values of teamwork, integrity, and professional development have led nearly 2,000 employees to trust us with their futures each year.About Domes Aulus ZanteWe are excited to announce an opening at our 5-star property, Domes Aulus Zante, Autograph Collection Hotels, located in the breathtaking Zante, where luxury meets comfort.Position Overview:The Front Office Supervisor will play a pivotal role by assisting the Front Office Manager in managing the daily front desk operations. This includes ensuring seamless guest check-ins and check-outs while providing guidance to team members to deliver exceptional customer service. Strong leadership, problem-solving, and communication skills are essential to uphold high levels of guest satisfaction and operational excellence.Key Responsibilities:Guest Service: Supervise efficient guest check-in and check-out processes, manage room assignments, and promptly address guest inquiries and complaints to maintain a welcoming atmosphere.Team Management: Assist in recruiting, training, and mentoring front office staff, manage schedules to ensure adequate coverage during busy periods, and provide ongoing performance evaluations and feedback.Operational Efficiency: Support daily operations, including managing reservations, room inventory, cashiering, and welcoming VIP guests, while coordinating with housekeeping and maintenance to meet guest requests.
Domes Resorts is seeking a Front Office Agent for its Athens property. This role centers on greeting guests, managing front desk activities, and creating a welcoming environment from arrival to departure. Key responsibilities Handle guest reservations and respond to questions or requests Oversee the check-in and check-out process Provide attentive service and support to guests during their stay What we look for Clear and friendly communication skills Interest in the hospitality field Ability to work comfortably in a busy environment This position is located in Athens, Attica, Greece.
Join the Domes Family!At Domes Resorts, we pride ourselves on being one of Greece's premier and most awarded hospitality companies, rapidly establishing our presence across Europe.Our stunning locations in Crete, the Ionian Islands, Halkidiki, the Cyclades, Athens, and Portugal are curated to provide guests with inspiring ideas and unique experiences through our four innovative brands and partnerships with top hotel brands like Marriott and Hilton.The success of our brand is built on our exceptional team. We foster a collaborative environment that empowers every individual to thrive, driven by passion and perseverance. Teamwork, integrity, and growth are just a few reasons why nearly 2000 employees trust their future with Domes Resorts.Join us at Agali Hotel Paxoi!We are currently seeking a dedicated Front Office Agent to join our 4-star Agali Hotel Paxoi, located in the picturesque Paxoi islands.Key Responsibilities:Welcome guests warmly, ensuring a friendly and inviting atmosphere.Maintain excellent communication with all departments to ensure rooms are clean, organized, and fully equipped to meet guest needs.Efficiently perform front desk duties, including check-in/check-out, invoicing, and phone services.Address guest requests and complaints promptly and professionally.Provide friendly and warm service to guests and colleagues alike.Uphold a positive image of the front desk and manage visitor interactions effectively.Qualifications:Preferred Skills:A degree in tourism or related field.Fluency in English and Greek is required; knowledge of a third language (French/German) is preferred, while Russian language skills are a plus.A minimum of two years of professional experience in a similar role within large 5-star hotels.Strong computer skills; familiarity with OPERA system is highly desirable.What You Bring:A courteous, pleasant, and service-oriented personality focused on guest satisfaction.A collaborative and team-oriented spirit.A professional appearance.Benefits:We offer:A competitive salary package commensurate with qualifications.
Join the prestigious MarBella Hotel as a Front Office Trainee for the 2026 season! This is an exceptional opportunity for aspiring hospitality professionals to gain hands-on experience in a luxury hotel environment. As a Front Office Trainee, you will assist with guest check-ins and check-outs, manage reservations, and provide outstanding customer service to ensure an unforgettable experience for our guests.
Join us at Ella Resorts, where the essence of Greek hospitality comes alive. Our name, 'Ella', translates to 'come' in Greek, inviting you to immerse yourself in a world of unforgettable experiences. At Ella Resorts, we redefine resort living, catering to modern lifestyle travelers who seek not just a destination, but a journey filled with purpose and meaning. Our stunning beachfront retreats, located on some of the Mediterranean's most breathtaking shores, beckon you to embark on adventures, relax in elegance, and embrace the true spirit of summer living.To support our ambitious growth trajectory, we are excited to announce an opening for a Front Office Supervisor at our fully renovated Rocrita Lifestyle Beach Resort in the picturesque Mochlos, Crete. With our doors set to open in 2026, this is an incredible opportunity for individuals eager to grow within a dynamic and creative team of hospitality professionals dedicated to excellence.Position OverviewThe Front Office Supervisor plays a vital role in delivering exceptional guest experiences across the resort. You will be the first point of contact for guests, warmly welcoming them and ensuring their needs are met throughout their stay. This position involves coordinating front desk operations, managing correspondence, redirecting phone calls, and representing the resort with professionalism and charm.Key ResponsibilitiesOversee and facilitate the seamless operation of the front office department, ensuring that every aspect of the guest journey is executed with the utmost quality.Collaborate with team members to enhance guest satisfaction and comfort, providing prompt and effective responses to inquiries and resolving any issues that arise.Assume responsibility for assigned tasks, ensuring timely and professional execution.Supervise and train the Front Office team as necessary to uphold service standards.Contribute to departmental objectives and align efforts with hotel goals.Foster positive relationships while championing the company's culture and values.
