About the job
Join our dynamic team as an Assistant Front Office Manager at Accor in Badung! In this pivotal role, you will oversee daily front office operations, ensuring exceptional guest experiences and efficient service delivery. You will lead and mentor front office staff while collaborating with other departments to enhance overall hotel performance.
Key Responsibilities:
- Assist in managing front office operations, ensuring compliance with company standards.
- Deliver outstanding customer service, addressing guest inquiries and concerns promptly.
- Supervise and train front office staff to maintain high service standards.
- Monitor and manage room inventory and availability.
- Develop and implement strategies to improve guest satisfaction and operational efficiency.
