About the job
Accor Hotels is seeking a Director of Housekeeping in Cape Town to guide the housekeeping team and uphold high standards of cleanliness and guest satisfaction. This leadership role involves overseeing daily housekeeping operations and ensuring smooth, efficient service throughout the property.
What you will do
- Supervise and coordinate all housekeeping activities
- Lead, train, and support housekeeping staff
- Monitor cleanliness and presentation in guest rooms and public areas
- Manage inventory and control use of cleaning supplies and equipment
- Maintain a focus on guest satisfaction and respond to feedback
What Accor Hotels is looking for
- Experience managing housekeeping operations, ideally within hospitality
- Strong leadership and team management skills
- Attention to detail and commitment to quality service
- Ability to organize resources and prioritize tasks efficiently
- Results-oriented approach
