Operations Manager at Winning Assistants | Remote in the Philippines

Position: Operations ManagerJob Code: KPM-AHL-RopPosition Type: Full-TimeWork Hours: 8:00 AM – 5:00 PM (Eastern Daylight Time)Salary: TBDWork Days: Monday – FridayAbout Winning AssistantsWinning Assistants is an innovative and rapidly expanding roofing company that specializes in insurance-funded roof replacements. Our mission is to deliver exceptional, hass…

Role Overviewassist-world is seeking a talented E-commerce Project Manager to spearhead and oversee multidisciplinary projects, ensuring that timelines, deliverables, and commercial objectives are met with excellence. The ideal candidate will possess extensive hands-on experience in e-commerce, demonstrate robust project management skills, and excel in English communication. As the nexus of coordination among various teams, you will ensure projects remain aligned and on schedule from conception to completion.Key ResponsibilitiesProject Ownership & Delivery● Manage e-commerce projects from inception to completion● Ensure timely delivery of projects that meet scope and align with business objectives● Decompose projects into actionable tasks, timelines, and milestones● Proactively identify and address risks, delays, and obstaclesCross-Functional Team Coordination● Serve as the primary liaison among marketing, development, design, QA, and operations teams● Maintain consistent follow-up with team members to ensure accountability● Keep all stakeholders informed regarding priorities and next steps● Professionally escalate issues when necessaryWorkflow & Systems Management● Construct and manage workflows utilizing Notion● Maintain comprehensive documentation, task boards, timelines, and status reports● Streamline processes to enhance execution speed and minimize friction● Facilitate smooth transitions between teams and phases of workE-commerce Execution● Oversee projects relating to:○ Product launch initiatives○ Website updates and redesigns○ Creation of landing pages○ Marketing promotions and campaigns● Grasp the complete e-commerce customer journey (including product pages, checkout, and post-purchase flow)● Coordinate launches, ensuring team readiness prior to go-live● Support post-launch evaluations, adjustments, and optimizationsReporting & Communication● Deliver clear, concise updates on project progress to leadership● Track and report on project status, risks, and outcomes● Maintain structured and professional written communication consistently throughout

assist-world is hiring a Personal Assistant & Marketing Support Virtual Assistant based in the Philippines. This position combines administrative duties with marketing support, helping projects run smoothly and keeping daily operations organized. Key responsibilities Maintain calendars and schedules, making sure meetings and deadlines are met Support marketing campaigns by tracking tasks and deliverables to keep them on schedule Assist with social media, including scheduling posts and handling basic engagement Requirements Strong organizational skills with close attention to detail Background in supporting marketing activities or campaigns Ability to work independently and show initiative Comfortable working in a fast-moving environment

Position OverviewWe are on the lookout for an exceptionally organized, proactive, and detail-oriented Virtual Assistant to provide comprehensive support to a VP of Operations & Finance within our rapidly expanding organization.This position encompasses a mix of executive assistance, operational support, and basic financial/admin coordination to enhance daily workflows, mitigate operational slowdowns, and establish order in a dynamic environment.The ideal candidate is someone who can assume responsibility, bring organization to complexity, and serve as a reliable right-hand support.Key ResponsibilitiesAdministrative & Organizational Tasks (Core)Digitize and organize extensive document volumes using Google DriveMaintain structured filing systems (both digital and inbox)Organize inbox utilizing folders, labels, and automation toolsMinimize clutter and enhance accessibility of information

Join Assistant Launch as an Executive AssistantAt Assistant Launch, we have successfully connected thousands of Executive Assistants with entrepreneurs and executives over the past six years. Many of our EAs have built enduring relationships with their clients, staying for two, three, or even more than four years. When we find the right match, it lasts, providing you with stable, long-term client engagements instead of a constant cycle of short-term assignments.Unlike traditional VA marketplaces, we are a dedicated placement agency that prioritizes meaningful connections, offers ongoing support post-placement, and actively contributes to your professional growth.Why Executive Assistants Prefer Assistant LaunchYou'll collaborate with top-tier clients, including founders and executives managing companies with revenues ranging from $500K to over $10M. These individuals are insightful, ambitious, and eager to tackle new challenges. You will not be micromanaged or viewed as a mere task-doer; instead, you will be empowered to take ownership of results.We integrate AI training and tools into our workflow, positioning ourselves as one of the most AI-driven EA teams in the industry. You will have access to AI-focused training and tools that enhance your efficiency, sharpness, and overall value. This is not just an added bonus; it is central to our operational model.Support Beyond PlacementEvery EA participates in our comprehensive 4-week accelerator program, designed to establish effective systems with your client from the very beginning. Our support doesn’t end there; we ensure that you have the resources needed to succeed.Genuine Career Advancement OpportunitiesHigh achievers in our team have the opportunity to advance into leadership roles, secure placements with higher-tier clients, or transition into internal positions at Assistant Launch. We have EAs who have been with us for over four years, experiencing substantial professional growth during their tenure.Compensation That Acknowledges Your WorthWe offer competitive compensation and benefits that meet or exceed industry standards, tailored to your experience and skill set. Our remuneration package includes performance-based bonuses and regular salary assessments. Our focus is not on minimizing costs but on assembling a team of exceptional professionals, and we believe in compensating you fairly for your contributions.Your ResponsibilitiesManage administrative tasks to allow your client to concentrate on strategic priorities.Efficiently oversee calendars, inboxes, and scheduling.Arrange travel including flights, hotels, itineraries, and adjustments as needed.Serve as the primary point of contact for client and vendor communications.Track expenses, generate reports, and manage documentation.Conduct research, summarize findings, and assist in decision-making processes.Coordinate project timelines, monitor deadlines, and ensure follow-up on action items.Assist with personal tasks when required (appointments, reservations, errands).Uphold strict confidentiality regarding sensitive business and personal information.Desired QualificationsExcellent administrative capabilities (email management, project coordination, research).Familiarity with standard tools (CRM systems, project management software, MS Office, etc.).

Join our dynamic team as a Financial & Bookkeeping Virtual Assistant, where you will play a crucial role in managing our financial records and supporting our bookkeeping operations. This position offers a fantastic opportunity for individuals looking to develop their skills and grow within a supportive environment.

Role OverviewJoin our dynamic and agile consulting firm, assist-world, comprised of two innovative founders and one dedicated team member. We are on the lookout for an exceptionally entrepreneurial, proactive, and assertive Executive/Personal Assistant who can provide invaluable support to our founders in both business operations and personal logistics.This role is ideal for a versatile professional who thrives in fast-paced, startup environments with minimal structure. You will be expected to take ownership of tasks, communicate effectively, and actively work to alleviate the founders' workload rather than add to it.Preferred Qualifications: Candidates with experience in startup or agency settings who exhibit strong independence and a proactive communication style are highly desirable (candidates from South Africa are preferred due to compatibility in communication style and assertiveness).

assist-world is on the lookout for a dependable and meticulous Virtual Executive Assistant to join our dynamic and rapidly expanding team. This pivotal role requires an individual who excels in process-oriented tasks and thrives in a structured work environment. The ideal candidate will adeptly follow established Standard Operating Procedures (SOPs) while providing vital administrative and operational support. Responsibilities include supporting the sales function, managing post-call follow-ups, handling light billing administration, and executing organized workflows as outlined in Notion.

Company OverviewJoin our dynamic and innovative healthcare technology company, assist-world, where we are committed to transforming the industry. With a dedicated team of approximately 32 talented professionals and visionary co-founders, we are on a mission to enhance healthcare through technology. We are in search of a dependable and detail-oriented Executive Virtual Assistant to provide vital support to our senior leadership team, particularly two co-founders, while also assisting a third co-founder and select team members as needed. Success in this role is built on a foundation of consistency, trust, and timely responsiveness.Role OverviewThe Executive Virtual Assistant will act as an essential partner to our leadership team, managing calendars, coordinating travel, organizing inboxes, and scheduling interviews. This opportunity is perfect for individuals who are experienced in supporting executives within fast-paced environments and who prioritize structure, effective follow-through, and proactive communication.Core Responsibilities

Join assist-world as a Social Media and Website Assistant focusing on Squarespace and content support. In this dynamic role, you will assist in managing social media platforms and optimizing website content to enhance user engagement. Your creativity and attention to detail will help us deliver compelling digital experiences.

Join a prestigious travel boutique that specializes in crafting luxurious experiences globally. Our agency takes pride in curating meticulously designed and personalized itineraries for discerning travelers. By collaborating with trusted international partners, we ensure that every journey is seamless and unforgettable.We are currently seeking a detail-oriented Virtual Assistant to play a crucial role in our operational success. This position involves creating elegantly organized travel itineraries and producing captivating social media content that embodies our luxury brand and boutique ethos. The ideal candidate should be organized, proactive, skilled in digital tools, and have a genuine passion for the luxury travel industry.

Job Title: Healthcare Administrative AssistantPosition Type: Part-time (with potential for full-time transition)Work Hours: 9:00 AM – 1:00 PM PST (flexibility available with prior coordination & client approval)Work Days: Monday - FridaySalary: $6 - $8 per hour based on experienceWe are looking for a detail-oriented and proactive Healthcare Administrative Assistant to enhance our healthcare operations. Our organization specializes in providing mobile physical therapy and wellness services to older adults, delivering care directly in patients’ homes. This role encompasses administrative, clinical, and communication tasks that are essential for ensuring high-quality patient care. The ideal candidate is self-motivated, possesses excellent English communication skills, and can perform tasks efficiently with minimal supervision.Key Responsibilities:Patient Records Management: Keep precise and current documentation in the EMR system (HelloNote).Handling Patient Inquiries & Correspondence: Professionally respond to calls, emails, and messages with compassion.Medical Research & Reporting: Prepare medical reports and research summaries for internal and client use.Document Preparation: Generate and organize reports, spreadsheets, and presentations (including updates to policy manuals and employee handbooks).Social Media Management: Create and schedule content, monitor interactions, and sustain social media presence.Email & Text Management: Organize, prioritize, and reply to communications; distribute newsletters.Billing Support: Process payments from cash-pay patients, track invoices, and coordinate payroll verification.Other Duties: Generate reports, attend VA meetings, assist with onboarding, update internal documents, liaise with doctors on care plans, and provide general administrative support as necessary.Requirements:Tools & Software:HelloNote (EMR) – training will be providedGoogle Workspace (Drive, Email, etc.)Virtual Marketing Mastery (VMM) – training will be providedQualifications:Minimum of 2 years of experience as a Medical Virtual Assistant or in a similar healthcare administrative roleExceptional grammar, writing, and verbal communication skillsStrong problem-solving skills with a proactive approach to inquiriesSelf-starter who demonstrates accountability and initiativeFriendly, professional, and approachable demeanorCulturally sensitive and respectful, particularly when interacting with older adult patients (75+)Clear and audible voice suitable for patients with hearing impairments

Position Overview:assist-world is on the lookout for a meticulous and proactive Executive Assistant to support our Mental Health Practice. This role is pivotal in providing exceptional administrative and organizational backing, ensuring smooth operations for our expanding team. The ideal candidate will demonstrate outstanding organizational skills, effectively manage a diverse range of tasks, and maintain seamless communication across all departments.Key Responsibilities:● Administrative Support:○ Perform a variety of administrative duties as requested.○ Oversee calendar management, scheduling, and coordination of meetings.○ Handle document formatting, data entry, and conduct basic research.● Organizational Systems:○ Develop, maintain, and optimize organizational systems in Notion and Google Drive.○ Manage shared team documents and dashboards to ensure data accuracy and relevance.○ Monitor and follow up on outstanding tasks across various departments.● Project Support:○ Cooperate with team members to track tasks and provide status updates.○ Ensure completion of delegated tasks and action items.○ Prepare meeting summaries and briefings as required.

Role overview assist-world is looking for a Retail Marketing & Activation Virtual Assistant to join the team remotely from the Philippines. This position plays a key part in supporting marketing initiatives and helping retail campaigns succeed. What you will do Assist with projects that promote retail marketing campaigns Support daily marketing tasks while working from a home office Take part in planning and carrying out campaign activities Location This is a remote, work-from-home position open to candidates based in the Philippines.

Job Title: Executive Virtual Assistant - Marketing & Operations SupportPosition Type: Full-timeWork Hours: 9:00 AM - 5:00 PM Pacific Daylight TimeWork Days: Monday - FridaySalary: $7 - $8 per hour (based on experience)Company OverviewWinning Assistants is a rapidly expanding home health agency dedicated to providing exceptional care for seniors and individuals with unique health needs. As we grow, we are assembling a dedicated support team capable of managing both digital marketing initiatives and high-level executive administrative tasks. This role will be instrumental in facilitating our external digital marketing partnerships while also addressing the daily operational requirements of our President.Position SummaryThis is a dynamic remote position ideal for a proactive and meticulous Virtual Assistant. Your responsibilities will be split equally between supporting our digital marketing efforts (in partnership with an external agency) and serving as an Executive Assistant to our President, S. M.While you won't be directly managing digital campaigns, you'll play a crucial role in organizing schedules, tracking leads, managing communication, and ensuring overall organizational efficiency. On the executive side, your contributions will be vital in managing calendars, handling email correspondence, assisting with financial duties, and maintaining smooth operations.Key ResponsibilitiesDigital Sales & Marketing Support (≈50% of the role)Collaborate with third-party marketing agencies and internal teams on digital projects.Assist in scheduling content and organizing marketing materials (emails, social media, etc.).Update CRM platforms with current lead and contact information.Monitor and report on outreach and lead generation activities.Support documentation of campaigns and follow-up communications.Executive Assistant Responsibilities (≈50% of the role)Administrative & Calendar ManagementManage executive schedules, appointments, and meetings (both internal and external).Prioritize urgent matters, resolve scheduling conflicts, and send timely reminders.Prepare meeting agendas, record notes, and document follow-up action items.Email & Communication SupportOversee and organize email inboxes; flag and respond to urgent messages.Compose, format, and send professional emails and internal memos.Coordinate communications with team members, vendors, and referral sources.QuickBooks & Financial SupportReview and reconcile transactions in QuickBooks Online.Assist with categorizing expenses and preparing monthly financial summaries.Generate and review invoices for private pay and third-party payers.Track payments, monitor aging reports, and follow up as necessary.

We are seeking a skilled and proactive Executive Virtual Assistant to provide comprehensive administrative, inbox, and operations support. As a vital member of our team, you will play a key role in streamlining our operations and ensuring effective communication. Your responsibilities will include managing emails, scheduling appointments, and supporting project management tasks.

Join our dynamic team at assist-world as a Virtual Assistant, where you'll play a pivotal role in supporting the daily operations of a prestigious luxury jewelry retail brand. We are looking for an exceptionally organized, detail-oriented professional who excels in a fast-paced environment. Your discretion, organization skills, and refined communication will be essential in maintaining our high standards of client interaction and executive support.Role OverviewAs our Virtual Assistant, you will be responsible for providing administrative and client-facing assistance to the Head Designer and leadership team. Your contributions will ensure efficient communication, meticulous appointment coordination, and prompt follow-ups.Key ResponsibilitiesClient Communication● Efficiently monitor and respond to incoming emails with professionalism.● Prepare and send detailed client quotes for custom designs and special orders.● Proactively follow up with clients regarding custom pieces, approvals, and timelines.● Provide timely updates to clients on jewelry repairs and order statuses.● Maintain a polished and elegant brand tone in all correspondence.Calendar & Appointment Coordination● Manage and coordinate the Head Designer's calendar with precision.● Schedule both in-store and virtual custom consultations.● Confirm appointments and send courtesy reminders to clients.● Organize all consultation notes and related files systematically.Quoting & Administrative Support● Assist in the preparation and organization of custom design quotes.● Track outstanding quotes and conduct follow-ups as needed.● Maintain accurate client records and documentation.● Support workflow organization between the sales and production teams.Social Media & Brand Support● Aid in scheduling and posting content on social media platforms.● Collaborate in drafting engaging captions and content ideas.● Professionally respond to direct messages and inquiries.● Assist with basic content organization and campaign planning.

Join Our Team as a Part-Time Virtual Assistant!Are you a proactive and detail-oriented individual looking to contribute to a meaningful cause? Winning Assistants is seeking a Virtual Assistant to support our growing nonprofit organization. This role involves managing CRM systems, enhancing outreach efforts, and optimizing digital operations to improve community impact.Key Responsibilities:Ensure timely and precise updates to our CRM systems.Organize and track donation data from the previous year.Assist in issuing year-end receipts to donors.Support the transition from Neon CRM to CiviCRM, collaborating closely with our leadership team.Maintain accurate and clean donor records.Platforms & Tools You Will Use:Neon CRM for donation tracking.CiviCRM during the migration phase.WordPress for updating and maintaining our website.Google Voice for managing communication.Creative & Outreach Support:Create and edit designs with Canva.Assist in managing social media platforms.Support outreach initiatives for sponsors and partners.Enhance communication strategies to foster organizational growth.Success Metrics:Accurate and up-to-date CRM records.Reliable tracking of donations.Successful completion of the CRM transition.Proactive problem-solving and initiative.Reduced administrative workload for leadership.This flexible role may have varying workloads and expectations will be reviewed regularly to ensure mutual benefit.

Winning Assistants seeks a full-time Insurance Claim Estimator and Billing Assistant to join its remote team in the Philippines. This position supports both estimating and billing functions, focusing on preparing estimates for insurance claims that have been denied or underpaid. The role also involves gathering supplemental documentation and ensuring billing tasks are completed accurately and on time. Schedule and Location Monday to Friday, 8:00 AM – 5:00 PM EDT Remote work based in the Philippines Full-time position Salary: To be determined Job Code: KD-ICE Key Responsibilities Prepare supplemental documentation for insurance claims that are underpaid or denied. Review and organize claim files, including documents, photos, adjuster notes, and scopes. Draft invoices and submit final billing to insurance companies or homeowners. Track the progress of estimates and invoices, following up on missing information when necessary. Maintain updated records in the CRM and shared file systems.

Position: Virtual Assistant - Claims Disputes & Estimating SpecialistEmployment Type: Full-timeWorking Hours: 8:00 AM – 5:00 PM EDTWork Week: Monday – FridayCompensation: $6 - $7 per hour based on experienceAbout the RoleJoin our client's dynamic roofing company servicing Maryland and Virginia, USA, as a detail-oriented Virtual Assistant focused on managing insurance claim disputes and estimating processes. Your efforts will be essential in maximizing revenue by effectively handling claim disputes and ensuring supplement approvals from insurance carriers.Key ResponsibilitiesEstimating & Scope ReviewAnalyze insurance claim reports to identify justification for full roof replacements.Prepare and submit documentation to insurance adjusters.Supplements & Disputes ManagementDevelop comprehensive justifications, including photos and relevant documentation.Engage in negotiations with insurance adjusters to resolve disputes.Reopen denied claims when warranted.Effective Communication with CarriersContact insurance adjusters via calls and emails to confirm document receipt.Facilitate and expedite approvals.Escalate issues to supervisors and managers as needed.Maintain a sense of urgency until resolution is achieved.Documentation & CRM ManagementEnsure all claim notes are well-organized and up-to-date in CRM (e.g., JobNimbus).Track the status of claims: submitted, pending, approved, or denied.Ensure accessibility of all necessary documentation.Performance Metrics (KPIs)Rate of supplement approvals (% approved vs submitted).Average time for supplement approval.Revenue recovered per job from supplements.Number of claims under active management.