Assistant Operations Manager

ncs3 is looking for an Assistant Operations Manager to join the team in Singapore. This role helps manage daily operations, focusing on keeping processes smooth and efficient. Main responsibilities Assist with day-to-day operational activities Collaborate with teams from different departments to improve workflows Contribute to identifying ways to boost produ…

Are you an analytical thinker with a passion for the real estate industry? Join Turner Townsend as an Assistant Cost Manager in our Singapore office. In this pivotal role, you will support project managers in delivering high-quality cost management services, ensuring projects are completed within budget and on time.Your responsibilities will include assisting in the preparation of cost estimates, managing procurement processes, and analyzing financial reports. You will collaborate closely with various stakeholders to ensure accurate budgeting and financial planning.

Join Grab as an Assistant Manager, Risk Policy where you will play a pivotal role in shaping our risk management strategies. You will work closely with senior management to identify, assess, and mitigate risks that could impact our operations and reputation.Your analytical skills and attention to detail will be essential in developing and implementing effective risk policies. This position offers an exciting opportunity to contribute to Grab’s mission of enhancing the everyday lives of consumers through innovative solutions.

Join LVMH as an Assistant Boutique Manager / Boutique Manager where you will lead our esteemed retail team in the vibrant local market of Guerlain. This is a unique opportunity to showcase your leadership skills and passion for luxury products in a dynamic retail environment.

About the TeamThe CEO Office is at the forefront of executing leadership priorities, fostering essential collaboration, and enhancing organizational effectiveness at Grab. Our team thrives in a dynamic environment, tackling intricate challenges and delivering results that significantly influence Grab's future across Southeast Asia.Role OverviewThe Assistant Manager for Project Management and Content plays a pivotal role in executing CEO-led initiatives. You will assume the responsibility of project lead, adeptly transforming complex organizational data into actionable plans. This role supports the operational cadence of the CEO's Office, ensuring the precise delivery of cross-functional projects while preserving the CEO's strategic narrative on all internal and external platforms. This is a high-trust, high-autonomy position.As a 'force multiplier' for the Office, you will go beyond mere coordination, engaging in active problem-solving and representing the CEO's interests.This is a project-based position for 6 months, with potential for contract extension or transition to a full-time role.Key ResponsibilitiesYour main duties will encompass:1. CEO Project OperationsLead the comprehensive execution of CEO Office programs, ensuring all work streams adhere to OKR deadlines.Act as a delegated representative for the CEO Office in cross-functional task forces, empowered to communicate executive intentions, provide timely feedback on project agreements, and ensure that work streams meet the CEO's quality standards without constant managerial oversight.2. Strategic Content ManagementOversee the entire lifecycle of content originating from the CEO Office, ensuring the alignment of strategic narratives across all project briefs, board presentations, and internal platforms.Narrative governance - guarantee that all departmental content (Internal Relations, PR, Social) is technically synchronized with current executive intentions and project milestones.Manage content repositories and historical executive data to facilitate future executive engagements.

Join LVMH Beauty as an Assistant Manager in Information Security, where you will play a crucial role in safeguarding our digital assets and ensuring the integrity of our information systems. In this dynamic position, you will collaborate with various teams to develop and implement security protocols, conduct risk assessments, and lead initiatives to enhance our cybersecurity posture.

ESR Group is a premier real asset owner and manager in the Asia-Pacific region, specializing in logistics real estate, data centers, and energy infrastructure that support the digital economy and supply chains for investors, customers, and communities. With our fully integrated real asset fund management and development platform, we aim to generate value and growth opportunities for our global portfolio of investors. Our modern space solutions assist clients in achieving their ambitions across Australia and New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, with a growing presence in Europe. Our mission, 'Space and Investment Solutions for a Sustainable Future,' motivates us to manage sustainably and impactfully for the communities we serve, ensuring their prosperity for generations to come. For more information, visit www.esr.com.Main Duties & Responsibilities:As a key member of the Office Operations Team, the Assistant Manager will demonstrate exceptional interpersonal skills and collaborate with individuals at all organizational levels. The individual will be responsible for leading the Office Tower Operations Team and fostering a culture of excellence.The role includes coaching Executive and Property Officers on technical building skills and tenancy management procedures, as well as managing disputes and claims from various stakeholders. Proficiency in Strata management, particularly in the context of multiple property owners, is essential to effectively navigate the Building Maintenance and Strata Management Act (BMSMA) and guide the team in resolving related issues.Scope of Responsibilities:Maintenance and Operations:Develop and implement daily operations and maintenance strategies for the office towers, ensuring all facilities are maintained to the highest standards.Oversee work allocation and lead the office team in daily and cyclical maintenance, creating a safe and conducive environment for all stakeholders.Initiate preventive maintenance programs to minimize downtime and extend the lifespan of equipment and infrastructure.Safety and Compliance:Ensure all operations comply with local regulations and safety standards, fostering a culture of safety within the team.

Join our dynamic Programme Management Office as an Assistant Project Manager, where you will play a pivotal role in enhancing government technology initiatives. We are looking for a detail-oriented professional with over ten years of experience in administration, operations, and customer service. You will engage with stakeholders from various backgrounds, demonstrating exceptional problem-solving skills and the ability to thrive under pressure. Your communication prowess will be crucial in managing multiple tasks effectively.

Role OverviewAs an Assistant Cost Manager at Turner & Townsend, you will play a pivotal role in supporting the Commission Manager to ensure successful project delivery and effective cost management. This position involves collaborating on diverse projects across various sizes and complexities.Key ResponsibilitiesProject Support & CoordinationConduct in-depth background research, gather data, and perform benchmarking.Estimate and create cost plans to assist the cost management team.Compile and update the tender list, analyze tenders, and prepare detailed tender reports.Assist the cost manager in preparing procurement documentation.Address variations and support the management of change control processes, negotiating straightforward financial matters.Conduct cost checks and valuations.Assist the cost management team in preparing final accounts.Monitoring & ReportingMonitor progress on cost management and generate monthly cost reports.Oversee document control for all cost management documentation.

Join our dynamic team at Accor Hotels as an Assistant Sales Manager. In this pivotal role, you will drive sales initiatives, build strong customer relationships, and contribute to the overall success of our hotel operations. Your expertise will help in developing and executing sales strategies that enhance revenue and maximize profitability.

Join Accor Hotels as an Assistant Marketing Manager and be a vital part of our dynamic marketing team in Singapore. In this role, you will assist in developing and implementing innovative marketing strategies designed to drive brand awareness and customer engagement across our diverse portfolio of properties. You will collaborate with cross-functional teams to create compelling marketing campaigns, analyze market trends, and enhance our digital presence.

HD Contractor Pte Ltd seeks a Project Manager or Assistant Project Manager to support its A&A team in Singapore. This role centers on leading construction projects from initial planning through completion, with a focus on meeting deadlines, maintaining quality, and controlling costs. Key Responsibilities Create and update detailed project schedules to guide work from start to finish. Coordinate resources and assign tasks to ensure efficient project progress. Act as the main point of contact for clients, consultants, and subcontractors throughout the project. Identify risks early and address issues before they become major problems. Monitor project quality to ensure all work meets standards and complies with regulations. Report regularly to management and clients on project status. Track and manage expenses to keep projects within budget. Handle project documentation and oversee a smooth handover at completion. What Helps in This Role Ability to anticipate and resolve challenges proactively. Strong communication skills for managing multiple stakeholders. Organizational skills to keep projects moving, even when facing setbacks or conflicts. Location This position is based in Singapore.

Join our dynamic team at physicsx as an Executive Assistant and Office Manager. In this pivotal role, you will be responsible for ensuring the smooth operation of our office while supporting our executive team. Your organizational skills and attention to detail will be crucial in managing schedules, coordinating meetings, and handling various administrative tasks to enhance overall productivity.

Role overview The Assistant Manager at Accor Hotels in Singapore plays a key part in supporting daily hotel operations. This role helps maintain high service standards throughout the property. Working closely with team members, the Assistant Manager ensures smooth workflows and aims to deliver a positive experience for every guest. What you will do Assist with daily operational management in various hotel departments Support and guide team members to uphold excellent guest service Address guest concerns and work to ensure positive outcomes Foster a welcoming and professional atmosphere for both guests and staff Requirements Background in hospitality or hotel operations Strong leadership and communication skills Dedication to guest satisfaction Ability to collaborate effectively within a team

Overview of Responsibilities:The Assistant Guest Services Manager plays a pivotal role in ensuring exceptional guest experiences. Responsibilities include but are not limited to:Assigning appropriate staffing levels to meet daily operational demands.Coordinating group movements, arrivals, and departures to optimize operational efficiency.Managing driveway and traffic flow during peak check-in/out periods, particularly for group arrivals and special events.Collaborating with Convention Organizers to ensure seamless handling of group luggage and deliveries at the hotel.Planning and evaluating employee rosters to achieve productivity objectives.Leading the Guest Services team to enhance personalized guest experiences during arrival and departure.Conducting audits of service standards and ensuring adherence to hotel policies.Actively participating in the reception and departure processes of VIP guests.Being present in the lobby and driveway during critical guest flow times.Overseeing staff training, performance evaluations, and counseling as needed.Addressing non-compliance issues through appropriate counseling and disciplinary measures.Participating in departmental and operational meetings.Responding to emergency situations effectively.Handling and investigating guest requests and complaints to ensure satisfaction.

Drive growth within the Singapore portfolio by strategically managing Key Accounts, minimizing account reductions and ensuring the continuous development of existing clients. Oversee account relationships to enhance sales performance, conduct sales activity analysis, and optimize trading outcomes. Identify key strategic clients and create effective penetration strategies, reviewing progress during monthly meetings. Prepare tailored proposals, negotiate terms, and implement contracts with a strong accountability for achieving financial targets. Collaborate with relevant Functional Heads to prepare and submit tenders for Key Accounts. Maintain consistent and constructive communication with key accounts through phone and in-person interactions. Generate precise and timely reports focused on all critical aspects of Key Accounts, including: Sales activity analysis and termination reports Monthly and business development reports Customer profile and activity summaries Regional Key Account Review Reports Monthly/Quarterly updates to customers as per agreed service levels and KPIs

Join our dynamic team at Accor Hotels as an Assistant Front Office Manager. In this pivotal role, you will enhance guest experiences by overseeing front office operations, managing staff, and ensuring the highest standards of service. Your leadership will contribute to maintaining our reputation for excellence in hospitality.

Role: Assistant Manager, Data AnalystLocation: SingaporeResponsibilities:Customer Experience & Journey AnalyticsConduct comprehensive analytics on key customer journeys (e.g., Voice of Customer, feedback acquisition, onboarding, billing, service, retention).Develop CX scorecard dashboards to correlate journey health with business outcomes such as churn and Average Revenue Per User (ARPU).Create diagnostic analyses to pinpoint root causes and quantify areas for improvement.Train and manage AI/LLM models for automated classification of customer feedback topics.Map data according to critical journeys to identify drop-off moments and execute data-driven conversion rate optimization projects.Data Collection, Preparation & QualityUtilize SQL to extract data from various platforms, ensuring accuracy and completeness.Establish and maintain data quality checks and documentation for analytical datasets.Visualization & Self-Service IntelligenceDesign and sustain Tableau dashboards tailored for executives and journey owners.Standardize metric definitions to guarantee consistent usage throughout the organization.Advanced Analysis & ExperimentationLeverage Python for statistical analyses, modeling, and process automation.Automate routine reporting tasks to enhance efficiency.Insights to Action & Business EngagementConduct structured insight reviews with Journey Owners and leadership teams.Translate analytical findings into prioritized recommendations with measurable outcomes.Collaboration & GovernanceCollaborate with the Data team, BI Lead, and Data Engineering on data models, governance, and access.Act as a key partner for data and customer insights with CX, Product, and Channel teams.Adhere to privacy and compliance standards in all data-related activities.

Role Overview Turner Townsend is hiring an Assistant Project Manager focused on Data Center projects in Singapore. This position supports project management tasks and works alongside internal teams to help deliver projects on schedule and to high standards. What You Will Do Assist with coordinating different phases of data center projects Support project managers and teams to keep deliverables on track Apply strong organizational skills and attention to detail in daily work

Funding Societies | Modalku stands as the foremost digital finance platform for small and medium-sized enterprises (SMEs) across Southeast Asia. With licenses in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower SMEs by facilitating business financing sourced from individual and institutional investors, while also offering payment solutions tailored for both SMEs and consumers.At Funding Societies | Modalku, our core values encapsulated in GETFS guide our operations:Grow Relentlessly: We aim to be our best, most authentic selves.Enable Teamwork, Disable Politics: We believe in success through collaboration.Test Measure Act: Continuous curiosity drives our innovation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: We are committed to building long-term, mutually beneficial relationships through a customer-centric approach.We are seeking a passionate and motivated individual to fill the role of Assistant Manager, Client Experience. This person will specialize in our SME lending product and will play a crucial role in enhancing client interactions.Key Responsibilities:Team Leadership & Oversight:Lead and mentor the Client Experience (CX) team, offering guidance, support, and training to uphold high service standards.Supervise daily CX operations, encompassing live chat, email, hotline support, and post-sales services.Track team performance metrics (e.g., response times, resolution rates, customer satisfaction) and implement necessary improvements.Customer Journey & Service Excellence:Ensure a seamless and consistent customer experience throughout all touchpoints—from onboarding (document collection, KYC) to post-loan servicing.Address escalated customer concerns with professionalism, delivering timely and satisfactory resolutions.Process & Experience Enhancement:Identify and rectify inefficiencies in the customer service workflows to drive continuous improvement.Collaborate with product, operations, and tech teams to enhance internal tools, client-facing platforms, and communication channels.Lead initiatives aimed at optimizing customer onboarding, engagement, and retention.Insights & Feedback Management:Proactively collect, analyze, and report on client feedback through calls, surveys, and interactions.Translate feedback into actionable insights, driving cross-functional follow-ups to enhance products, processes, and customer experiences.Stakeholder Collaboration & Reporting:Act as the CX point of contact in stakeholder meetings, ensuring alignment with business objectives and strategies.