About the job
About CSN Collision
CSN Collision is a leading provider of collision repair services, expertly restoring over 200,000 vehicles annually. Our commitment to quality ensures that Canadians can drive away with confidence, knowing their vehicles have been returned to a like-new condition. Since our inception in 2002, we have expanded to become a prominent player in the industry, boasting over 400 collision repair centers across Canada, the USA, and Italy.
Role Overview
As an Autobody Collision Estimator, you will be responsible for delivering precise repair estimates for vehicles involved in collisions. You will work closely with customers, insurance companies, vendors, and your repair team, ensuring that all parties have a clear understanding of the repair process and expectations. Your expertise in assessing collision damage and adherence to industry standards will be critical in fostering trust and satisfaction among our clients.
Key Responsibilities
- Educate customers about the repair process while setting realistic expectations.
- Utilize estimating software proficiently to create accurate repair quotes.
- Collaborate with insurers to understand and manage assignment requirements.
- Conduct thorough inspections of vehicles during the repair process to ensure quality control.
- Take high-quality photographs of vehicle damage in compliance with shop policies and insurer requirements.
- Assess the driveability of vehicles and determine if disassembly is necessary for accurate estimates.
- Prepare detailed estimates that encompass all damage related to the claim, ensuring adherence to OEM standards.
- Manage costs effectively by prioritizing repair options and sourcing parts per guidelines.
- Maintain accurate data input in estimating systems, including timely updates and communication with clients and insurers.
