About the job
At Viva.com, Europe's pioneering Tech Bank for Businesses, we are transforming the landscape of omnichannel payments acceptance. Our comprehensive financial services include card issuing, loans, and deposit accounts, all strategically crafted to enhance business operations. With our innovative Tap on Any Device technology, we empower businesses to accept payments seamlessly across various platforms, even without a device.
As a leader in the transition to All-in-One business solutions, Viva.com has cultivated a robust ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly to local payment schemes and alternative payment systems throughout Europe, we are committed to maximizing our value proposition for businesses.
Our mission is to deliver a value-centric platform that accelerates the adoption of cutting-edge technology for businesses.
The Role
We are on the lookout for a forward-thinking and results-oriented AI & Process Automation Specialist to join our dynamic Organizational Effectiveness team. This pivotal role centers around the design and implementation of AI-driven solutions aimed at enhancing operational efficiency, automating manual processes, and supporting continuous improvement initiatives across the organization.
The ideal candidate will collaborate closely with Business Analysts, Organizational Controls, and the Access Management team to uncover automation opportunities, streamline workflows, and seamlessly integrate intelligent solutions into our existing systems and processes.
Key Responsibilities
- Engage actively in Access Management team initiatives, enhancing and automating access-related processes in alignment with organizational control and governance standards.
- Work closely with the Access Management function to optimize onboarding, movements, recertifications, and third-party access processes using intelligent automation and AI-driven tools.
- Collaborate with Business Analysts and Organizational Controls to analyze operational workflows and identify areas for automation and efficiency enhancement.
- Design, develop, and implement AI-powered solutions to minimize manual processes and boost productivity.
- Utilize modern AI and automation platforms (such as Microsoft Power Platform, Camunda, OpenAI Codex, Anthropic Opus 4.6, etc.) to create scalable, secure, and compliant solutions.
- Contribute to ongoing improvement initiatives within Operations Effectiveness.
- Ensure that all solutions adhere to internal policies, security standards, and regulatory requirements.
At Viva.com, we are committed to enhancing human potential through AI. By joining us, you will enter a future-oriented environment where technology empowers every role, fostering smarter and more efficient outcomes.
