Compensation and Benefits Manager - Southern Africa

Join SGS South Africa as a Compensation and Benefits Manager, where you will play a pivotal role in shaping and managing our compensation strategies across the Southern Africa region. You will ensure that our compensation programs are competitive, equitable, and aligned with our business objectives.Your responsibilities will include developing and implementi…

Rework Solutions is looking for a Verification and Benefits Coordinator to join the team remotely from South Africa. This role centers on managing verification processes and coordinating benefits to ensure clients receive dependable service. Key responsibilities Manage verification procedures for client accounts Coordinate benefits administration, including handling related documentation Support day-to-day operations with careful attention to detail Maintain accurate records and follow up on outstanding items promptly What helps in this role Strong organizational skills Keen attention to detail Ability to handle several tasks at once and prioritize effectively Remote work details This position is fully remote and open to candidates based in South Africa.

Position Overview:The Payroll and Benefits Officer plays a crucial role in overseeing payroll functions, including the timely processing of monthly payroll, management of the benefits program, and administration of compensation strategies. This hands-on position is integral to the People and Culture team and necessitates regular collaboration with the Finance Team.Key Responsibilities:Input payroll information accurately into the Company Payroll System.Streamline the payroll and benefits systems for efficiency.Record monthly timesheet hours in the payroll system.Process commissions, gratuities, and any adhoc payroll inputs, including deductions.Manage leave records in accordance with company policies.Process maternity leave remuneration as per contractual agreements.Conduct audits on payroll balance sheets and year-to-date earnings.Ensure accurate and timely processing for new hires, temporary workers, transfers, promotions, and terminations.Update employee direct deposits, tax adjustments, and benefits as necessary.Prepare relevant management reports (weekly, monthly, quarterly, and year-end) including gross payroll, hours worked, leave accrual, and deductions.Submit South African Revenue Services returns and related documentation to the Department of Labour.Review and analyze payroll, benefits and tax procedures for best practices.Maintain systems to reflect current employee data, including wages and benefits.Balance monthly payroll and distribute employee payslips.Oversee employee benefits such as Medical Aid, Retirement Fund, and others.Assist with salary programs to ensure equitable application of compensation policies.Support in the administration of compensation programs and analyze salary changes for policy compliance.Facilitate off-boarding processes including the cancellation and transfer of benefits.Document and maintain administrative procedures for payroll, benefits, and compensation.Collaborate with other functions within the People and Culture department as needed.

We are in search of a meticulous and highly organized HR Virtual Assistant specializing in Payroll and Benefits Administration to become an integral part of our HR operations at assist-world. This position is focused on the HR Generalist functions, emphasizing payroll processing, benefits management, and ensuring financial precision throughout the employee lifecycle. Your role will involve safeguarding our employee data by ensuring that records are accurate, payroll inputs are flawlessly executed, benefits are properly administered, and that our HR systems are always audit-ready. You should possess a systems-oriented mindset and find comfort in navigating the intersection of HR and finance. A passion for maintaining clean spreadsheets, reconciled figures, compliant documentation, and seamless processes is essential.

We are seeking a dynamic and experienced Manager of Workforce Management to join our team at Boldr. In this pivotal role, you will oversee workforce planning and optimization strategies, ensuring that we effectively manage our human resources to meet our business goals. Your leadership will be crucial in fostering a productive environment and driving operational excellence.If you are passionate about workforce management and thrive in a remote work setting, we want to hear from you!

Join our dynamic team as a Group Manager for Workforce Management, where you'll lead initiatives that optimize workforce efficiency and enhance service delivery. In this role, you will be responsible for strategizing and managing workforce operations, ensuring that our teams are equipped to meet the evolving demands of the business.The ideal candidate will possess strong leadership skills and a proven track record in workforce management. You will collaborate closely with various departments to implement best practices and drive continuous improvement.

Join WNS Global Services as a Group Manager - Workforce Management, where you will lead a dynamic team to optimize workforce strategies and enhance operational efficiency. This position offers a unique opportunity to drive performance improvements, manage resource allocation, and implement innovative solutions in a fast-paced environment.

Join WNS Global Services as a Group Manager for Workforce Management, where you will lead a dynamic team dedicated to optimizing workforce efficiency and productivity. In this pivotal role, you will oversee strategic planning, resource allocation, and performance analysis to ensure operational excellence. Your leadership will drive innovation and foster a collaborative team environment.

Join Sutherland as an Associate Manager - Team Manager, where you will lead a dynamic team to drive performance and deliver exceptional service. In this role, you will be responsible for overseeing daily operations, ensuring team objectives are met, and enhancing customer satisfaction. Your leadership will play a crucial role in fostering a collaborative and high-performing environment.

Role overview Accor Hotels is hiring an IT Manager in Cape Town to guide technology operations in a hospitality environment. The position centers on keeping IT systems dependable and providing support that helps both guests and hotel staff in their daily activities. Key responsibilities Direct daily IT operations to keep hotel systems functioning without disruption Introduce and manage technology solutions that enhance guest services and streamline internal workflows Collaborate with various departments to identify technology needs and resolve technical issues quickly

Role Overview assist-world is hiring an Influencer Marketing Manager based in South Africa. This position focuses on driving sales growth and overseeing account management through influencer partnerships. The manager will play a central role in expanding brand visibility and engagement by working closely with influencers and clients. What You Will Do Identify and evaluate potential influencers for brand campaigns Develop and execute influencer marketing strategies aimed at sales objectives Build and maintain strong, long-term relationships with influencers and clients Collaborate with internal teams to ensure campaigns align with brand goals Track campaign performance and adjust approaches as needed About assist-world assist-world connects brands with influencers to boost visibility and engagement through tailored marketing campaigns.

We are looking for an enthusiastic and proactive Assistant Manager for our Workforce Management (WFM) team. In this role, you will play a crucial part in optimizing workforce efficiency, managing schedules, and supporting operational strategies to enhance service delivery. You will collaborate with various departments to ensure that our staffing aligns with business needs and customer demands.

Role Overview The General Manager - Workforce Management leads efforts to improve operational performance and workforce efficiency at WNS Global Services in Cape Town. This role oversees the design, rollout, and management of workforce strategies that support business goals. Key Responsibilities Guide teams in planning and executing workforce management initiatives Ensure effective allocation of resources across operations Monitor performance metrics and drive improvements Work to achieve high levels of customer satisfaction What We Look For Experience managing workforce optimization or similar functions Proven ability to lead teams toward operational targets Strong track record in management roles

The IT Manager will be responsible for overseeing all IT-related operations at JLT South Africa. This role encompasses software management and collaboration with third-party service providers to ensure optimal service delivery across the organization. The IT Manager will maintain a functional end-user environment daily while implementing group strategies and providing local IT support.Key Responsibilities:Serve as the primary contact and advocate for IT within South Africa, supporting national, regional, and group strategies, and managing supplier relationships.Oversee project management for all change initiatives, ensuring timely and effective delivery.Implement and communicate group IT projects locally.Act as a point of escalation for significant incidents or service disruptions.Generate monthly reports and track service metrics and trends.Update and enforce national IT policies and protocols in alignment with JLT Group standards.Manage relationships with third-party ICT service providers.Update senior management on strategic system conversions and integrations.Develop ICT objectives and budgets aimed at efficient information handling.Ensure the establishment and certification of all backup and disaster recovery plans.Maintain security for information systems and communication technologies.Communicate emerging technologies for integration into the company.Evaluate new technology for potential business value.Enhance systems and assess ongoing improvements.Support various divisions in their IT efforts.Establish short- and long-term departmental goals and policies in line with IT strategy.Participate in planning and policy-making committees.Ensure all IT services and projects are delivered within agreed timelines and budget.Compliance Management:Ensure compliance with all statutory and organizational regulations.

Support, Innovate, Transform: Your Next Career Move at Ten GroupJoin our vibrant team at Ten Group as a Transformation Manager, a pivotal role that shapes our strategic vision and drives impactful change across the organization. In this multifaceted position, you will enhance decision-making and execution across our core business areas and operations.As Ten Group experiences rapid growth and expansion, your leadership will be crucial in spearheading transformation initiatives within our Change and Transformation unit. This involves adopting new mission-critical processes and delivering actionable insights through detailed analyses to uncover growth opportunities, automation potential, and operational efficiencies.In this role, you will collaborate with cutting-edge technology and engage with a diverse range of leaders across the business. There are ample opportunities for career advancement into significant managerial positions within Operations, AI Product, or Technology domains. You will work closely with the Transformation Director and senior leadership, including C-level executives, to scrutinize existing processes and pinpoint areas where efficiency can be enhanced through improved output or automation.As a Transformation Manager, you will lead complex transformation projects from inception to completion, ensuring alignment with strategic objectives, effective communication of goals, stakeholder engagement, and ongoing measurement of ROI. Your responsibilities will include defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes that contribute to organizational growth and operational efficiency.Your contributions may also include projects utilizing generative AI to integrate, automate, and enhance business processes, transforming member engagement and empowering departments to operate more effectively.

Join our dynamic team at SGS as a Laboratory Manager, where you will oversee laboratory operations, ensuring the highest standards of quality and compliance. You will lead a team of skilled professionals, manage resources efficiently, and implement best practices in laboratory management.

ikeja is seeking a Collections and Retentions Manager based in Midrand, Gauteng. This leadership position oversees all aspects of collections and customer retention, with a strong emphasis on revenue collection, customer loyalty, and upholding high operational standards. Commission is available and linked to how the team performs. Role overview The Collections and Retentions Manager directs a team responsible for achieving and exceeding collections and retention targets. The role requires full accountability for team results and day-to-day operations. Building a culture of responsibility, continuous improvement, and ownership is central to this position. What you will do Lead and motivate the Collections and Retentions team to meet targets, taking responsibility for outcomes. Coach and develop team members through regular feedback, one-on-one sessions, and structured growth plans. Support hiring, onboarding, and training as the team expands. Manage scheduling, attendance, and capacity planning to ensure smooth operations. Refine daily workflows, call strategies, and productivity metrics to improve results. Handle complex customer situations, including high-value collections and sensitive retention cases. Balance assertive collections with effective retention strategies. Review customer interactions and provide constructive feedback to improve quality and outcomes. Ensure compliance with standard operating procedures, service level agreements, company policies, and regulations. Prepare clear reports on team performance, trends, risks, and opportunities, and act on insights. Identify and implement process improvements to boost efficiency and effectiveness. Collaborate with Customer Engagement, Sales, and Operations to address non-payment and reduce customer churn. Requirements Extensive experience leading Collections or Retentions teams, preferably in a target-driven environment. Demonstrated ability to foster accountability and support team growth. Keen attention to detail and a results-oriented approach. Interest in supporting ikeja’s mission to improve connectivity in South Africa’s townships. Compensation This role offers commission potential based on team performance metrics.

As the Lead of Service Delivery Management in Workforce Management, you will play a pivotal role in overseeing our operational strategies, ensuring efficiency and excellence in service delivery. Your leadership will guide our teams to enhance productivity, drive performance improvements, and achieve client satisfaction.

Bookings & Account ManagerJoin our dynamic team at a thriving UK-based cleaning and facilities company that excels in tenancy and construction cleaning services. We are on the lookout for a commercially savvy and highly organized Bookings & Account Manager to be the vital link between our clients and operational teams, ensuring that every client interaction is professional and relationship-driven.This role is not about high-volume cold calling; it's about fostering existing relationships, converting inbound inquiries, identifying upselling opportunities, and optimizing booking schedules for enhanced growth and client satisfaction. If you excel in a detail-oriented, client-facing environment and enjoy merging sales strategy with operational coordination, this position offers promising long-term growth in a forward-thinking company.Key ResponsibilitiesAccount Management & Strategic GrowthServe as the primary contact for a portfolio of letting agents, property developers, and landlords.Establish enduring partnerships that position our company as the preferred choice for tenancy and construction cleaning needs.Proactively introduce and promote additional services such as carpet cleaning and oven valeting.Conduct regular client satisfaction calls and quarterly reviews to maintain strong relationships and anticipate upcoming work.Keep accurate CRM records to ensure a personalized experience for clients.Lead Conversion & Booking ManagementManage shared inboxes and booking systems, responding to inquiries with professionalism.Utilize consultative sales techniques to convert inquiries into confirmed bookings.Coordinate schedules for efficient resource allocation and project delivery.Collaborate closely with operations teams to maintain high service standards.Analyze booking trends to uncover opportunities for increased revenue.Operational CoordinationEnsure client requirements are effectively communicated to cleaning teams.Follow up post-service to gather feedback and promote repeat business.Assist the Managing Director in reporting, forecasting, and commercial insights.

As a Retail Account Manager at DotActiv, your primary mission will be to thoroughly analyze customer contracts, develop tailored project plans based on these agreements, manage projects efficiently, and identify avenues for growth and solution enhancements. You will also explore opportunities for contract renewal and ensure that all contracts are meticulously concluded. This role emphasizes the optimization of both individual and team performance.We offer a competitive starting Cost to Company of between R30,000 - R35,000 per month. We’re looking for individuals who prioritize strategic planning, problem-solving, customer satisfaction, and thrive in an innovative environment. Does this sound like you?Your Responsibilities:Engage with customers and conduct comprehensive scoping sessions.Prepare data and brief the scanning team regarding supported duties.Receive scanner input and manage the data effectively.Utilize data to design and construct Shelf Plans.Obtain customer approval and deliver the finalized Shelf Plan.Develop and manage project plans efficiently.Continuously seek opportunities for contract renewal or extension.Identify growth and solution opportunities.Ensure proper management of contract close-outs.Maintain organized documentation and ensure administrative excellence.Foster optimization of individual and team performance, along with all human resources functions.You will have access to DotActiv’s comprehensive category management software to facilitate your responsibilities.